Frequently Asked Questions

Product Information

What is Sedai and what does it do?

Sedai is an autonomous cloud platform that optimizes your cloud resources to reduce costs, boost performance, and improve availability. It uses patented reinforcement learning to find the ideal configuration for every app and acts independently to execute optimizations in real time, all on autopilot. Sedai can start in Copilot mode (where you approve optimizations) and move to fully autonomous operations when you're ready. Learn more.

How does Sedai's autonomous optimization work?

Sedai uses AI and machine learning to analyze application performance and traffic patterns, then autonomously adjusts cloud configurations to optimize cost, performance, and availability. It acts directly in production environments, ensuring reliability and efficiency without manual intervention. Source.

What types of workloads and environments does Sedai support?

Sedai supports containers (e.g., Amazon EKS, Azure AKS, Google GKE, Kubernetes), VMs, serverless, storage, and data & streaming workloads. It can optimize across AWS, Azure, Google Cloud, IBM Cloud, Oracle Cloud, and more. Source.

What are the main products and services offered by Sedai?

Sedai offers autonomous optimization, proactive issue resolution, release intelligence, smart SLOs, comprehensive integrations, cloud cost optimization, and productivity enhancements. These services help businesses optimize cloud operations, improve performance, and reduce costs. Source.

How does Sedai ensure safety in autonomous cloud optimization?

Sedai holds eight U.S. patents on autonomous action in cloud environments, with a focus on safety. The platform validates every optimization step to ensure no incidents occur in production. Sedai claims zero incidents caused by its autonomous actions. Source.

What is the difference between Copilot and Autopilot modes in Sedai?

In Copilot mode, users approve optimizations with a click before Sedai executes them. In Autopilot mode, Sedai operates fully autonomously, making and executing optimizations without manual approval. This allows users to gradually adopt autonomous operations. Source.

What technical documentation is available for Sedai?

Sedai provides a comprehensive Getting Started Guide, Dataflow Optimization Documentation, and other technical resources to help users onboard and utilize the platform effectively. Access the documentation at docs.sedai.io.

What security and compliance certifications does Sedai have?

Sedai is SOC 2 certified, demonstrating adherence to stringent security and data protection standards. For more details, visit the Sedai Security page.

What cloud platforms and environments does Sedai integrate with?

Sedai integrates with Amazon AWS, Google Cloud, Microsoft Azure, IBM Cloud, Oracle Cloud, and more. It also supports Kubernetes, containers, VMs, serverless, and data/streaming workloads. See all integrations.

Features & Capabilities

What are Sedai's key features for cloud optimization?

Sedai offers autonomous optimization, proactive issue resolution, release intelligence, smart SLOs, comprehensive integrations, cloud cost optimization, and productivity enhancements. It uses AI/ML to optimize resources, reduce costs, and improve performance. Source.

Does Sedai support latency reporting and performance tracking?

Yes, Sedai tracks total latency gains realized in production at company, account, and service levels for ECS, Lambda, and Kubernetes. It also provides out-of-the-box performance gains using machine learning. Source.

What is Sedai's Smart SLOs feature?

Smart SLOs automatically set and monitor Service Level Objectives based on past performance, alerting users for breaches and helping teams meet reliability and latency goals. Learn more.

How does Sedai's Release Intelligence work?

Release Intelligence tracks the impact of new releases on latency, cost, and errors using scorecards, helping teams ensure quality and reduce deployment errors. Learn more.

What integrations does Sedai offer?

Sedai integrates with cloud platforms (AWS, Azure, Google Cloud, IBM Cloud, Oracle Cloud), notification providers (Slack, Teams, Webhook, Email), ITSMs (BMC, Jira, ServiceNow), monitoring/APM tools (AppDynamics, CloudWatch, DataDog, Dynatrace, New Relic, Prometheus), IaC/CI-CD tools (GitHub, GitLab, Bitbucket, Terraform), Kubernetes autoscalers, and data/streaming platforms (Google Dataflow, Databricks, Amazon RDS). See all integrations.

How does Sedai balance performance and cost optimization?

Sedai uses machine learning to analyze monitoring data and find configurations that deliver performance improvements while setting a cost cap on additional resources, ensuring optimal balance between cost and performance. Source.

Does Sedai provide out-of-the-box performance gains?

Yes, Sedai uses machine learning to analyze monitoring data and deliver out-of-the-box performance improvements without additional spending. Source.

How does Sedai help reduce manual toil for engineers?

Sedai automates repetitive tasks such as rightsizing resources and resolving issues, allowing engineers to focus on innovation. It can reduce manual toil by over 90%, as evidenced by Palo Alto Networks performing over 2 million autonomous remediations in one year. Case study.

Use Cases & Benefits

What problems does Sedai solve for cloud operations teams?

Sedai addresses high cloud costs, application latency, availability issues, manual toil, and release quality. It helps reduce costs, improve performance, increase uptime, and streamline operations. KnowBe4 case study.

Who can benefit from using Sedai?

Sedai is designed for Site Reliability Engineers, Platform Engineers, DevOps teams, Engineering Leaders, CTOs, and Architects. It serves organizations of all sizes across industries such as cybersecurity, SaaS, financial services, e-commerce, and more. Source.

What business impact can customers expect from Sedai?

Customers can expect cost savings (e.g., KnowBe4 achieved 50% savings, Palo Alto Networks saved $3.5M), productivity gains (over 90% reduction in manual toil), performance improvements (up to 77% latency reduction), availability enhancements, and a calculated ROI of 762% with a 3-month payback period. Solution briefs.

What are some real-world success stories with Sedai?

KnowBe4 achieved up to 50% cost savings in production, Palo Alto Networks saved $3.5M and reduced Kubernetes costs by 46%, Belcorp reduced AWS Lambda latency by 77%, and Campspot achieved a 34% latency reduction. Customer stories.

What industries are represented in Sedai's case studies?

Sedai's case studies cover cybersecurity, information technology, information services, financial services, SaaS, supply chain solutions, insurance software, scientific research, e-commerce, and online travel. See all case studies.

Who are some of Sedai's notable customers?

Notable customers include Palo Alto Networks, HP, Experian, KnowBe4, Capital One, Flex, Guidewire, Oak Ridge National Laboratory, and Freshworks. Customer stories.

How does Sedai help with cloud cost optimization?

Sedai autonomously optimizes cloud resources, reducing overprovisioning and improving utilization. Customers like KnowBe4 achieved 50% savings, and Palo Alto Networks saved $3.5M. KnowBe4 case study.

How does Sedai improve application performance?

Sedai reduces latency and improves response times, as demonstrated by Belcorp's 77% reduction in AWS Lambda latency and Campspot's 34% reduction. Belcorp case study.

Competition & Comparison

How does Sedai differ from other cloud optimization tools?

Sedai is 100% autonomous, executing optimizations in real time, while competitors like StormForge and nOps provide only recommendations. Sedai also offers comprehensive optimization across multiple platforms, AI-driven insights, proactive issue resolution, and release intelligence. Comparison page.

What are Sedai's unique features compared to competitors?

Sedai's unique features include 100% autonomous optimization, proactive issue resolution, release intelligence, smart SLOs, comprehensive multi-cloud optimization, AI-driven insights, autonomous concurrency, and real-time execution. Comparison page.

Why should a customer choose Sedai over alternatives?

Sedai offers 100% autonomous optimization, comprehensive multi-cloud support, AI-driven insights, proactive issue resolution, and release intelligence. It delivers significant cost savings, productivity gains, and compliance with standards like SOC 2. Comparison table.

What advantages does Sedai offer for different user segments?

Enterprises benefit from cost savings and compliance, DevOps teams gain productivity by reducing manual toil, cloud engineers enjoy autonomous execution, and startups/SMBs appreciate quick setup and flexible pricing. Source.

Technical Requirements & Implementation

How long does it take to implement Sedai?

Sedai's plug-and-play implementation takes just 5 minutes for general setup and 15 minutes for specific use cases like AWS Lambda. This ensures minimal disruption and a fast time to value. Source.

What resources are needed to get started with Sedai?

You need cloud access (via IAM), a monitoring source, and for Kubernetes clusters, integration via Sedai's Smart Agent. Security team assistance may be required to provide sufficient access. Source.

What onboarding support does Sedai provide?

Sedai offers live onboarding assistance, comprehensive documentation, a Slack community for real-time support, and the option to schedule onboarding calls with the team. Source.

How easy is it to use Sedai?

Sedai is designed for ease of use, with quick setup (5-15 minutes), live onboarding support, detailed documentation, and a supportive Slack community. Customers have highlighted the platform's user-friendly design and fast onboarding. Source.

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Kubernetes

Sedai lowers costs across your entire stack, from Kubernetes to VMs to tokens. Our agentic platform is patented to make autonomous optimizations, without ever causing an incident.

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The Best Weapon for Cloud & AI Waste

Sedai lets you finally do something about your massive cloud & AI bills. With zero toil for your team. We use patented agentic AI to learn how your apps & agents behave. This allows Sedai to safely eliminate waste, in real time, all the time. You can start in Copilot — approving each optimization with one click. Then switch to Autopilot when you're ready to go fully autonomous.

Sedai eliminates every source of wasted spend, across the cloud & AI. It takes action in gradual steps, while performing constant safety checks.

Sedai finds the ideal settings for your apps & infrastructure, in real time, based on live data. It lets you deliver the best possible user experience.

Sedai detects & fixes availability issues — before they cause outages. It even predicts how your resource needs will change in the future.

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Not to brag, but...

The world’s coolest companies love Sedai. Palo Alto Networks. GSK. HP. These customers trust our platform to manage their critical infrastructure — because we’ve never caused an issue. Never. You can hire an army of SREs. Or you can turn on Sedai.

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Suresh Sangiah - SVP of Engineering

$3.5M

Cloud cost reduction

“Sedai has helped us save millions of dollars by optimizing and managing our own back-end services. [The] autonomous system is transformative.”

Suresh Sangiah

SVP of Engineering

What customers say

Sedai Ranks #1 in Key Features for Kubernetes Management!

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Supercharge Your Stack

Sedai boosts your entire stack to peak performance.

Sedai rightsizes workloads, tunes scaling, and optimizes nodes & clusters to cut costs while meeting SLOs.

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Sedai is the Safe Way

(Because we literally patented safety.)

Yes, there are other tools that reduce cloud & AI costs. No, they’re not safe in production. Sedai holds eight U.S. patents on the ability to take autonomous action, without ever causing an incident. Zero. That’s a promise only we can make.

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We Kill Toil

So engineers can bring new products to life.

Today, engineering teams are still stuck doing repetitive tasks, 
like rightsizing resources and firefighting issues. We built Sedai to
eliminate this toil — so we can all focus on building new things.
Because we’re engineers, too.

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FAQ about Sedai

Sedai uses a simple, volume-based pricing model, designed to ensure our customers achieve a positive ROI. For example, we charge 1 Sedai Billing Unit (SBU) for each vCPU that our platform manages. There are no overage penalties — if you exceed your monthly commitment, you simply pay the same rate for the extra usage. You can also adjust your commitment, as your needs change over time. Please book a demo to discuss our specific pricing options & discounts.

Safe optimization is our secret sauce. When Sedai identifies a potential cost or performance improvement, our platform makes that optimization in gradual steps, while continuously validating the impact of the change on your environment. For example, if Sedai determines it can lower the memory limit of a container without impacting performance, it won’t make a big change all at once, from say 12 to 4 GB. Instead, Sedai will gradually lower the memory to achieve maximum cost savings, until the exact point where performance is impacted.

Sedai supports the widest range of cloud services & on-prem workloads in our industry. This includes all the major cloud providers: AWS, Microsoft Azure, Google Cloud Platform, & Oracle Cloud Infrastructure. We’re the experts at optimizing Kubernetes — think EKS, AKS, & GKE, as well as on-prem, self-managed clusters. But our platform is unique in going way beyond K8s. Sedai also optimizes storage, data platforms, and AI/ML workloads. Check out our integrations page for the full list.

Only Sedai deeply understands how your applications behave, which is why our platform can optimize safely without causing performance or availability issues. Most tools either stop at recommendations or make risky changes based on surface-level metrics like CPU and memory utilization. Sedai goes deeper. Our patented ML models learn what your applications actually need by analyzing traffic patterns, dependencies, and golden signals like latency, errors, traffic, and saturation. That application-aware approach is what makes Sedai safe in production. To date, Sedai has performed more than 25 million optimizations with zero incidents.

Sedai offers three operating modes that give you full control. In Datapilot mode, Sedai provides read-only recommendations, for you to implement. In Copilot mode, Sedai lets your team approve optimizations with one click, which Sedai then safely executes. Once you trust the platform, you can turn on Autopilot mode for resources or environments that you select, which enables Sedai to make optimizations autonomously. Across the board, Sedai enables your team to instantly roll back a change, schedule maintenance windows, & pause optimizations for any reason.

Sedai is built to work alongside your existing CI/CD & GitOps workflows. Whenever Sedai optimizes a resource, it automatically opens a pull request in your Git repository reflecting the changes, keeping your IaC in sync across Terraform, Helm, & Kustomize. If your pipeline would otherwise overwrite Sedai's changes, our built-in overwrite protection (including a Kubernetes Admission Controller for GitOps tools like Argo CD or Flux) ensures optimizations are preserved, without disrupting your workflow. The result: full auditability, no hidden drift, & no rip-and-replace required.

This is the #1 most important question to ask when you’re evaluating any system that will make changes in production, without a human in the loop. Automated systems follow rigid instructions & scripts: “if X, then do Y.” Meanwhile, autonomous systems make decisions in real time to achieve big-picture goals, like upholding your SLO for latency when your website traffic spikes. Sedai is able to make these intelligent, contextual decisions, because our platform uses ML to understand the behavior of your apps. For a deeper answer, check out this in-depth blog. 

Sedai uses a combination of metrics to paint a full picture of your application behavior. This includes the “golden signals” of latency, traffic, errors, & saturation — as well as seasonal trends. Our platform integrates with your existing APM tools, and then it applies patented machine learning to develop a thorough understanding of each app & microservice. 

Sedai offers both agent-based and agentless deployment options, dependent on your use case. For most cloud resources, Sedai connects securely via IAM permissions, without requiring an agent. However, for Kubernetes clusters, we recommend using our Smart Agent for deeper integration. You can also choose agentless setups for AKS, EKS, & GKE clusters, if you prefer. Onboarding is quick — typically just 15 minutes.

You can try asking our website chatbot. But the best way is to schedule a meeting with our team. This will be a 30-minute conversation with a technical expert, who can address any question about how Sedai works with your infrastructure and tools.