Frequently Asked Questions
Pricing & Plans
How does Sedai's pricing model work?
Sedai uses a volume-based pricing model, charging based on the specific resources optimized—such as Kubernetes pods, ECS tasks, and VMs. This ensures you only pay for what you use. All costs are transparently outlined on Sedai's pricing page, with no hidden fees. A free tier and a 30-day free trial are available, allowing you to evaluate the platform before committing. For Kubernetes environments, Sedai recommends booking a demo to discuss your unique needs. Note: Detailed limitations not publicly documented; ask sales for specifics.
Features & Capabilities
What features does Sedai offer for cloud optimization?
Sedai provides autonomous cloud optimization, including cost reduction (up to 50%), latency reduction (up to 75%), and operational automation. Key features include autonomous optimization, application-aware intelligence, proactive issue resolution, full-stack cloud coverage (across AWS, Azure, GCP, Kubernetes), safety-by-design (with continuous health verification and automatic rollbacks), release intelligence, and plug-and-play implementation. Modes of operation include Datapilot (observability), Copilot (one-click optimizations), and Autopilot (fully autonomous execution). Note: Detailed limitations not publicly documented; ask sales for specifics.
How does Sedai ensure safe optimizations in production environments?
Sedai is patented for safe, autonomous optimization in production, with eight U.S. patents covering its ability to take gradual, validated actions. The platform uses continuous health verification, automatic rollbacks, and incremental changes to ensure no incidents or SLO breaches occur. Sedai has never caused a production incident, as verified by customer case studies. Note: Best fit for teams prioritizing safety; teams needing manual-only control may want to consider alternatives.
What integrations does Sedai support?
Sedai integrates with monitoring and APM tools (Prometheus, Datadog, Cloudwatch, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), IaC and CI/CD tools (GitHub, GitLab, Bitbucket, Terraform), ITSM systems (ServiceNow, PagerDuty, Jira), notification tools, runbook automation platforms, and serverless environments (AWS Lambda, AWS Fargate). Note: Some integrations may require additional setup time depending on environment complexity.
What technical documentation is available for Sedai?
Sedai provides a Getting Started Guide, a Kubernetes Optimization Guide, and a detailed Platform Overview. These resources are available at docs.sedai.io/get-started and sedai.io/resources. Note: Some advanced topics may require direct support from Sedai's technical team.
Product Information
What is Sedai and what does it do?
Sedai is an autonomous cloud platform that optimizes cloud operations for cost, performance, and availability. It uses machine learning to manage production environments without manual thresholds or intervention, delivering up to 53% cost savings, 30% latency reduction, and 33% SRE workload reduction. Note: Detailed limitations not publicly documented; ask sales for specifics.
Which cloud providers and services does Sedai support?
Sedai supports AWS (EKS, ECS, Lambda, EC2, EBS), Azure (AKS), Google Cloud (GKE), Kubernetes, and other platforms such as Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, and Platform9. Note: Some advanced or niche services may require custom integration; contact Sedai for details.
How long does it take to implement Sedai?
Initial onboarding for Sedai takes approximately 15 minutes for agentless or agent-based deployment to begin reading metrics from your environment. Additional setup for integrations may require more time depending on complexity. Sedai's plug-and-play process minimizes disruption. Note: Complex environments may require additional configuration time.
Does Sedai require agents to be installed?
Sedai offers both agentless and agent-based SaaS solutions. Agentless deployment connects securely using IAM roles (for Amazon EKS) or Azure AD roles (for Azure AKS). Agent-based deployment uses Kubernetes RBAC for secure connectivity. Note: The choice depends on your environment's security and compliance requirements.
Security & Compliance
What security and compliance certifications does Sedai have?
Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements and industry standards for data protection and compliance. For more details, visit the Sedai Security page. Note: For additional certifications or compliance needs, contact Sedai directly.
Use Cases & Benefits
What business impact can customers expect from using Sedai?
Customers typically achieve up to 50% cloud cost reduction, 75% latency reduction, and 6X productivity gains. Sedai also reduces failed customer interactions by up to 50% and delivers ROI greater than 400%, with payback in under six months. For example, KnowBe4 saved $1.2 million and Palo Alto Networks saved $3.5 million using Sedai. Note: Actual results may vary based on environment and usage patterns.
Who can benefit from using Sedai?
Sedai is designed for IT/cloud operations, FinOps, technology leadership, platform engineering, and site reliability engineering (SRE) roles. It is used by organizations in cybersecurity, financial services, healthcare, e-commerce, IT, consumer goods, and digital commerce. Note: Teams with highly specialized or legacy environments may require custom evaluation.
What problems does Sedai solve for engineering and operations teams?
Sedai addresses cost inefficiencies, operational toil, performance and latency issues, lack of proactive issue resolution, complexity in multi-cloud/hybrid environments, and misaligned priorities between engineering and finance. It automates repetitive tasks, rightsizes workloads, and bridges the gap between monitoring and action. Note: Some highly regulated or legacy environments may require additional validation before deployment.
Customer Proof & Success Stories
Can you share specific case studies or customer success stories with Sedai?
Yes. KnowBe4 achieved up to 50% cost savings and saved $1.2 million on AWS, while Palo Alto Networks saved $3.5 million in cloud costs. Belcorp reduced AWS Lambda latency by 77%, and Campspot achieved a 34% reduction in latency. More stories are available at sedai.io/customers. Note: Results are customer-specific and may not be representative for all users.
What industries are represented in Sedai's case studies?
Sedai's case studies include customers from cybersecurity (Palo Alto Networks, KnowBe4), financial services (Experian), healthcare, e-commerce (Wayfair, Campspot), IT and technology (HP, Freshworks), consumer goods (Belcorp), and digital commerce (Informed). Note: Industry-specific requirements may affect implementation details.
Support & Implementation
What support is available if I have technical questions about Sedai?
Sedai provides detailed technical documentation, onboarding guides, and a resources page. For advanced or environment-specific questions, you can contact Sedai's support team or schedule a demo at sedai.io/demo/finops-optimization. Note: Some support resources may require an active subscription or trial account.