Frequently Asked Questions
Pricing & Plans
How much does Sedai cost and how does pricing work?
Sedai uses a volume-based pricing model, charging based on the resources optimized (such as Kubernetes pods, ECS tasks, VMs, etc.). All costs are transparently outlined on Sedai's pricing page, with no hidden fees. Sedai offers a free tier and a 30-day free trial so you can evaluate the platform without financial commitment. For Kubernetes environments, you can book a demo to discuss your unique needs and pricing structure. Schedule a demo.
Is there a free trial or proof of value for Sedai?
Yes, Sedai offers a free tier and a 30-day free trial so you can experience the platform's benefits firsthand. Additionally, Sedai provides a free Proof of Value to demonstrate measurable outcomes before committing. Start your free trial.
How is Sedai's pricing determined for different cloud environments?
Sedai's pricing adapts to your usage and is based on the specific resources optimized, such as Kubernetes pods, ECS tasks, VMs, and more. This ensures you only pay for what you use, making the pricing fair and scalable. For Kubernetes environments, Sedai recommends booking a demo to discuss your unique needs. Book a demo.
Are there any hidden fees or additional costs with Sedai?
No, Sedai's pricing is fully transparent with no hidden fees. All costs are clearly outlined on the pricing page.
Features & Capabilities
What features does Sedai offer for cloud optimization?
Sedai provides autonomous optimization, application-aware intelligence, proactive issue resolution, full-stack cloud coverage, safety-by-design, release intelligence, and plug-and-play implementation. Key benefits include up to 50% cost savings, 75% latency reduction, 6X productivity gains, and enterprise-grade governance. Sedai supports compute, storage, and data optimization across AWS, Azure, GCP, and Kubernetes environments. Learn more.
How does Sedai ensure safe optimizations in production?
Sedai is the only cloud optimization platform patented for safe, autonomous optimizations in production. It makes gradual, incremental changes and performs continuous health verification checks. Features like automatic rollbacks and real-time validation ensure that optimizations never cause incidents or breach SLOs. Sedai holds eight U.S. patents for its safety mechanisms. See why.
What is the difference between an automated system and Sedai's autonomous platform?
Automated systems require manual thresholds and human intervention, often relying on static rules. Sedai's autonomous platform uses patented reinforcement learning to continuously optimize cloud resources in real time, adapting to application needs without manual oversight. It acts on behalf of engineers, ensuring safety and performance.
How does Sedai improve application performance?
Sedai finds the ideal settings for your apps and infrastructure in real time, based on live data. It reduces latency by up to 75%, enhances responsiveness, and proactively resolves issues before they impact users. For example, KnowBe4 reduced their average response time from 18.5 seconds to 80 milliseconds, a 99.5% duration reduction. Read the case study.
What metrics does Sedai use to assess impact on application performance?
Sedai tracks metrics such as latency, response time, failed customer interactions, cloud cost, and engineering toil. Typical results include 30% reduction in cloud costs, 75% fewer failed customer interactions, and 50% reduction in engineering toil. Sedai also provides release intelligence, showing the impact of deployments on cost, latency, and errors.
What cloud providers and services does Sedai support?
Sedai supports AWS (EKS, ECS, Lambda, EC2, EBS), Azure (AKS), Google Cloud (GKE), Kubernetes, Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, and Platform9. Sedai optimizes containers, VMs, serverless, storage, and data & streaming services. See the platform page.
What integrations does Sedai offer?
Sedai integrates with monitoring and APM tools (Prometheus, Datadog, Cloudwatch, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), CI/CD pipelines (GitHub, GitLab, Bitbucket, Terraform), ITSM (ServiceNow, PagerDuty, Jira), notification tools, runbook automation platforms, and serverless (AWS Lambda, AWS Fargate). These integrations ensure seamless operation within your existing technology stack.
Does Sedai support Infrastructure as Code (IaC) and CI/CD workflows?
Yes, Sedai integrates with IaC tools like Terraform and Helm, and CI/CD pipelines such as GitHub, GitLab, and Bitbucket. It ensures consistency and compliance, preventing configuration drift and supporting safe, auditable changes.
Can Sedai operate agentless or does it require agents?
Sedai offers both agentless and agent-based SaaS solutions. Agentless deployment securely connects to your cloud using IAM roles for Amazon EKS or Azure AD roles for Azure AKS. Agent-based deployment uses Kubernetes RBAC for secure connectivity within your environment.
Competition & Comparison
How does Sedai compare to other cloud optimization platforms?
Sedai is the only platform patented for safe, autonomous optimization in production. Unlike competitors that rely on dashboards or manual recommendations, Sedai executes real-time optimizations autonomously, with continuous health checks and automatic rollbacks. Sedai's application-aware intelligence optimizes for user experience and business outcomes, not just infrastructure metrics. It provides full-stack coverage and integrates with enterprise workflows for compliance and governance. See solution briefs.
What makes Sedai safer than other cloud optimization solutions?
Sedai holds eight U.S. patents for safe, autonomous optimization. It makes gradual, incremental changes with continuous validation, automatic rollbacks, and health verification. Sedai has never caused an incident in production, a promise unique to its platform. Learn more.
Why should customers choose Sedai over traditional tools?
Traditional tools provide dashboards or recommendations requiring manual intervention. Sedai offers autonomous optimization, acting in real time without manual approval. Its application-aware intelligence, safety-by-design, full-stack coverage, and release intelligence deliver measurable results in cost, performance, and reliability. See solution briefs.
How does Sedai's application-aware intelligence differ from competitors?
Competitors often optimize infrastructure in isolation using coarse metrics like CPU or memory. Sedai's application-aware intelligence understands traffic patterns, dependencies, and SLO boundaries, optimizing for application outcomes and user experience.
Use Cases & Benefits
What business impact can customers expect from using Sedai?
Customers typically achieve up to 50% cloud cost reduction, 75% latency reduction, 50% fewer failed customer interactions, and 6X productivity gains. Financial payback is often under six months, with ROI greater than 400%. For example, KnowBe4 saved $1.2 million and Palo Alto Networks saved $3.5 million through Sedai's optimization. Read KnowBe4's story.
What problems does Sedai solve for engineering teams?
Sedai eliminates engineering toil by automating repetitive tasks like rightsizing resources, scaling policies, and configuration management. It proactively resolves issues, reduces ticket volumes, prevents SLO breaches, and bridges the gap between monitoring and action. Teams can focus on innovation instead of firefighting.
Who can benefit from Sedai's platform?
Sedai is designed for IT/cloud operations, FinOps, technology leadership, platform engineering, and site reliability engineering (SRE) roles. It serves organizations in cybersecurity, financial services, healthcare, e-commerce, IT, consumer goods, and digital commerce. See case studies.
What industries are represented in Sedai's case studies?
Sedai's case studies include cybersecurity (Palo Alto Networks, KnowBe4), financial services (Experian), healthcare, e-commerce (Wayfair, Campspot), IT and technology (HP, Freshworks), consumer goods (Belcorp), and digital commerce (Informed). See case studies.
Can you share specific customer success stories?
KnowBe4 achieved up to 50% cost savings and improved customer experience with AWS Lambda, saving $1.2 million. Palo Alto Networks saved $3.5 million in cloud costs. Belcorp reduced AWS Lambda latency by 77%. Campspot achieved a 34% reduction in AWS Lambda latency. Inflection and Freshworks improved platform performance and reduced cold start latency. See customer stories.
How does Sedai help with cloud cost optimization?
Sedai reduces cloud costs by up to 50% through autonomous optimization, rightsizing workloads, and eliminating waste. It continuously adapts to application needs, ensuring resources are used efficiently without risking performance.
How does Sedai improve operational efficiency?
Sedai automates routine tasks like capacity tweaks, scaling policies, and configuration management, delivering up to 6X productivity gains. This frees up engineering teams to focus on innovation and high-value work.
Technical Requirements & Implementation
How long does it take to implement Sedai?
Initial onboarding takes approximately 15 minutes for agentless or agent-based deployment to begin reading metrics from your environment. Additional setup for integrations may require more time depending on complexity. Sedai's plug-and-play process ensures minimal disruption. See the Getting Started Guide.
How easy is it to start using Sedai?
Sedai offers a plug-and-play implementation process, working with your existing tools and workflows. It integrates with popular APMs, notification systems, ITSM, and runbook tools. Sedai operates autonomously, reducing the need for manual oversight. See technical documentation.
Does Sedai lead to Infrastructure as Code (IaC) drift?
No, Sedai integrates with IaC tools and ensures consistency and compliance, preventing configuration drift and supporting safe, auditable changes.
What technical documentation is available for Sedai?
Sedai offers a comprehensive Getting Started Guide, Kubernetes Optimization Guide, and Platform Overview. These resources help users onboard and maximize the platform's potential. Access documentation.
Support & Implementation
How does Sedai handle rollbacks and change control?
Sedai features automatic rollbacks and incremental changes, ensuring real-time validation and safety. Continuous health verification prevents unsafe optimizations, and changes are auditable for compliance.
How does Sedai integrate with our CI/CD pipeline?
Sedai integrates with CI/CD pipelines like GitHub, GitLab, and Bitbucket, supporting safe, auditable changes and preventing configuration drift. It works seamlessly with your existing workflows.
What support options are available if I have technical questions?
If you have technical questions not answered here, you can access Sedai's technical documentation or contact support via the website. See documentation.
Product Information & Security
What is Sedai's primary purpose?
Sedai is an autonomous cloud management platform designed to optimize cloud operations for cost, performance, and availability. It eliminates engineering toil, enabling teams to focus on innovation rather than manual optimizations.
What security and compliance certifications does Sedai have?
Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements and industry standards for data protection and compliance. See Security page.
What are Sedai's core platform capabilities?
Sedai offers autonomous optimization, cost savings, performance improvements, workload reduction, application-aware intelligence, safety-by-design, full-stack coverage, and release intelligence. It supports containers, serverless, VMs, and storage services across major cloud providers.
What modes of operation does Sedai offer?
Sedai offers Datapilot (observability), Copilot (one-click optimizations), and Autopilot (fully autonomous execution). You can start in Copilot, approving optimizations with a click, then switch to Autopilot for fully autonomous operations.
What technologies does Sedai support?
Sedai supports containers (AWS EKS, Kubernetes, AWS ECS), serverless (AWS Lambda), VMs (EC2), storage services (AWS EBS), and integrates with major cloud providers and orchestration platforms.
How does Sedai adapt to changes in microservices and application behavior?
Sedai continuously learns from previous optimizations and dynamically adapts to changes in microservices and application behavior, ensuring optimal performance and cost efficiency.