Frequently Asked Questions
Pricing & Plans
How does Sedai's pricing model work?
Sedai uses a volume-based pricing model, charging customers based on the specific resources optimized (such as Kubernetes pods, ECS tasks, VMs, etc.). This ensures you only pay for what you use. All costs are transparently outlined on Sedai's pricing page, with no hidden fees. Sedai also offers a free tier and a 30-day free trial for AWS Lambda optimization. For Kubernetes environments, you can book a demo to discuss your unique needs and pricing structure. Schedule a demo.
Is there a free trial or free tier available for Sedai?
Yes, Sedai offers a free tier and a 30-day free trial for AWS Lambda optimization. This allows you to evaluate the platform's benefits without financial commitment. Sign up for the free trial here.
How can I get a custom pricing quote for my environment?
For Kubernetes and other complex environments, Sedai recommends booking a demo to discuss your specific needs and determine the best pricing structure. You can schedule a demo here.
Features & Capabilities
What are Sedai's core features?
Sedai offers autonomous optimization, application-aware intelligence, proactive issue resolution, full-stack cloud coverage, safety-by-design, release intelligence, and plug-and-play implementation. These features enable Sedai to reduce cloud costs by up to 50%, improve performance, prevent outages, and deliver measurable business value. For more details, visit Sedai's platform page.
How does Sedai ensure safe optimizations in production?
Sedai is the only cloud optimization platform patented for safe, autonomous optimizations in production. It makes gradual, incremental changes with continuous health verification and automatic rollbacks, ensuring no incidents or SLO breaches. Sedai holds eight U.S. patents for its safety mechanisms and has never caused an issue in production. Learn more.
What types of cloud services and platforms does Sedai support?
Sedai supports containers (Amazon EKS, Azure AKS, Google GKE, Kubernetes, Amazon ECS, AWS Fargate, Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, Platform9), VMs (EC2), serverless (AWS Lambda), and storage services (AWS EBS). This broad coverage enables optimization across diverse cloud environments.
Does Sedai integrate with monitoring, CI/CD, and ITSM tools?
Yes, Sedai integrates with Prometheus, Datadog, Cloudwatch, Azure Monitor, Kubernetes autoscalers (HPA/VPA, Karpenter), CI/CD platforms (GitHub, GitLab, Bitbucket, Terraform), ITSM tools (ServiceNow, PagerDuty, Jira), notification systems, runbook automation, and serverless platforms (AWS Lambda, AWS Fargate). These integrations ensure seamless operation within your existing workflows. Learn more.
What are Sedai's modes of operation?
Sedai offers Datapilot (observability), Copilot (one-click optimizations), and Autopilot (fully autonomous execution). You can start in Copilot, approving optimizations with a click, and switch to Autopilot for fully autonomous operations when ready.
How does Sedai optimize application performance?
Sedai uses patented reinforcement learning to find ideal settings for apps and infrastructure in real time, based on live data. It reduces latency by up to 75%, improves responsiveness, and proactively resolves issues before they impact users. For example, KnowBe4 reduced response time from 18.5 seconds to 80 milliseconds—a 99.5% duration reduction. Read the case study.
Can Sedai help prevent outages?
Yes, Sedai detects and fixes availability issues before they cause outages. It predicts future resource needs and proactively resolves performance and reliability problems, reducing failed customer interactions by up to 50%.
How does Sedai eliminate engineering toil?
Sedai automates repetitive tasks like rightsizing resources, scaling policies, and configuration management. This delivers up to 6X productivity gains, freeing engineers to focus on innovation and new product development.
Competition & Comparison
How does Sedai differ from other cloud optimization platforms?
Sedai is the only platform patented for safe, autonomous optimization in production. Unlike competitors that rely on dashboards or manual recommendations, Sedai executes real-time optimizations without requiring engineer approval for every change. It uses application-aware intelligence, safety-by-design, and full-stack coverage, ensuring measurable results and zero incidents. Learn more.
Why should I choose Sedai over traditional cloud management tools?
Sedai offers autonomous optimization, application-aware intelligence, and safety-by-design, transforming optimization into an always-on system. Traditional tools require manual intervention and focus on infrastructure metrics, while Sedai optimizes for application outcomes and user experience. Sedai also integrates with enterprise workflows and ensures compliance and governance. Learn more.
What makes Sedai safer than other cloud optimization solutions?
Sedai is patented for safe, autonomous action, making gradual changes with continuous validation and automatic rollbacks. It has never caused an incident in production, unlike other solutions that may risk outages with all-at-once optimizations. Sedai's safety-first approach is unique in the industry. Learn more.
Use Cases & Benefits
What business impact can I expect from using Sedai?
Customers typically achieve up to 50% cloud cost reduction, 75% latency reduction, 6X productivity gains, and a financial payback in under six months. For example, KnowBe4 saved $1.2 million on AWS costs, and Palo Alto Networks saved $3.5 million. Sedai also reduces failed customer interactions by up to 50% and improves release quality. Read KnowBe4's story.
Who can benefit from Sedai?
Sedai is ideal for IT/cloud operations, FinOps, technology leadership, platform engineering, and site reliability engineering (SRE) roles. It serves organizations in cybersecurity, financial services, healthcare, e-commerce, IT, consumer goods, and digital commerce. Sedai addresses challenges like cost optimization, performance enhancement, operational efficiency, and compliance.
What problems does Sedai solve?
Sedai solves cost inefficiencies, operational toil, performance and latency issues, lack of proactive issue resolution, complexity in multi-cloud and hybrid environments, and misaligned priorities between teams. It delivers measurable results in cost savings, performance, and productivity.
What pain points do Sedai's customers typically face?
Customers often face outcome gaps (dashboards not translating to fewer incidents), cloud spend pressure, risk and compliance concerns, tool sprawl, talent bandwidth issues, release risk, toil overload, pager fatigue, brittle automation, change control friction, fragmentation, ticket volume, config drift, hybrid complexity, and slow response to anomalies. Sedai addresses these with autonomous optimization and proactive issue resolution.
Are there any customer success stories or case studies for Sedai?
Yes, Sedai has delivered significant results for customers like KnowBe4 (50% cost savings, $1.2M saved), Palo Alto Networks ($3.5M saved), Belcorp (77% latency reduction), Campspot (34% latency reduction), Inflection, and Freshworks. Read more on Sedai's customer page.
What industries are represented in Sedai's case studies?
Sedai's case studies cover cybersecurity (Palo Alto Networks, KnowBe4), financial services (Experian), healthcare, e-commerce (Wayfair, Campspot), IT and technology (HP, Freshworks), consumer goods (Belcorp), and digital commerce (Informed).
Technical Requirements & Implementation
How long does it take to implement Sedai?
Initial onboarding takes approximately 15 minutes for agentless or agent-based deployment to begin reading metrics from your environment. Additional setup for integrations may require more time depending on complexity. Sedai's plug-and-play process ensures minimal disruption. Read the Getting Started Guide.
Is Sedai easy to start and integrate with existing workflows?
Yes, Sedai offers a plug-and-play implementation process, integrates with popular APMs, notification systems, ITSM, and runbook tools, and operates autonomously, reducing management burden. Read the Getting Started Guide.
Do I need to install agents for Sedai to work?
Sedai offers both agentless and agent-based SaaS solutions. Agentless deployment securely connects to your cloud using IAM roles for Amazon EKS or Azure AD roles for Azure AKS. Agent-based deployment uses Kubernetes RBAC for secure connectivity within your environment.
Does Sedai lead to Infrastructure as Code (IaC) drift?
Sedai integrates with IaC platforms like Terraform and Helm, ensuring consistency and compliance. It updates IaC to prevent configuration drift and manages snowflake resources, maintaining alignment with your infrastructure policies.
Where can I find technical documentation for Sedai?
Sedai provides a comprehensive Getting Started Guide, Kubernetes Optimization Guide, and Platform Overview. Access these resources at docs.sedai.io/get-started and sedai.io/resources.
Support & Security
What security and compliance certifications does Sedai have?
Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements and industry standards for data protection and compliance. For more details, visit Sedai's Security page.
How does Sedai handle rollbacks and change control?
Sedai features automatic rollbacks, incremental changes, and continuous health verification to ensure safe automation. Approvals and guardrails are built in, allowing for secure change control and compliance with enterprise requirements.
How can I get support or answers to technical questions about Sedai?
If you have a technical question not answered here, you can access Sedai's documentation at docs.sedai.io/get-started or contact Sedai directly via their website for personalized support.
Product Information
What is Sedai?
Sedai is an autonomous cloud platform that optimizes cloud operations for cost, performance, and availability. It leverages machine learning to manage production environments without manual thresholds or human intervention, delivering measurable business value. Learn more.
How does Sedai work?
Sedai uses patented reinforcement learning to autonomously optimize cloud resources, adapt to changes in microservices, and continuously learn from previous optimizations. It acts on behalf of SREs, reducing manual toil and improving application outcomes.
What is the difference between an automated system and a truly autonomous system like Sedai?
Automated systems require manual approval or intervention for optimizations, often relying on static rules. Sedai is a truly autonomous system, executing real-time optimizations based on live application data, without manual thresholds or human oversight. Its patented safety mechanisms ensure zero incidents in production.
How does Sedai assess its impact on application performance?
Sedai measures key metrics such as latency, response time, failed customer interactions, and cloud cost reduction. For example, KnowBe4 reduced response time from 18.5 seconds to 80 milliseconds, and Palo Alto Networks saved $3.5 million in cloud costs. Sedai delivers measurable outcomes for performance and cost.
What customer logos and brands use Sedai?
Sedai is trusted by companies like KnowBe4, Palo Alto Networks, Belcorp, Campspot, Inflection, and Freshworks. These organizations have achieved measurable results in cost savings, performance improvements, and operational efficiency. See customer stories.