Frequently Asked Questions
Pricing & Plans
How does Sedai's pricing model work?
Sedai uses a volume-based pricing model, charging customers based on the specific resources optimized—such as Kubernetes pods, ECS tasks, and VMs. This ensures you only pay for what you use. All costs are transparently outlined on Sedai's pricing page, with no hidden fees. A free tier and a 30-day free trial are available for evaluation. For Kubernetes environments, Sedai recommends booking a demo to discuss your unique needs. Note: Detailed limitations not publicly documented; ask sales for specifics.
Features & Capabilities
What is Sedai and what does it do?
Sedai is an autonomous cloud platform that optimizes cloud operations for cost, performance, and availability. It uses patented reinforcement learning to make safe, autonomous optimizations in production environments, without requiring manual thresholds or human intervention. Sedai can reduce cloud costs by up to 53%, decrease SRE workload by 33%, and reduce latency by 30%. Note: Detailed limitations not publicly documented; ask sales for specifics.
What features does Sedai offer for cloud optimization?
Sedai provides autonomous optimization, application-aware intelligence, proactive issue resolution, full-stack cloud coverage, safety-by-design, release intelligence, and plug-and-play implementation. It supports Datapilot (observability), Copilot (one-click optimizations), and Autopilot (fully autonomous execution) modes. Key features include continuous health verification, automatic rollbacks, and incremental changes for safe automation. Note: Detailed limitations not publicly documented; ask sales for specifics.
Which cloud providers and technologies does Sedai support?
Sedai supports AWS (EKS, ECS, Lambda, EC2, EBS), Azure (AKS), Google Cloud (GKE), Kubernetes, and a range of container, serverless, VM, and storage services. It also integrates with platforms like Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, and Platform9. Note: Some advanced features may not be available on all platforms; check with Sedai for specifics.
What integrations does Sedai offer?
Sedai integrates with monitoring and APM tools (Prometheus, Datadog, Cloudwatch, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), IaC and CI/CD tools (GitHub, GitLab, Bitbucket, Terraform), ITSM systems (ServiceNow, PagerDuty, Jira), notification tools, runbook automation platforms, and serverless services (AWS Lambda, AWS Fargate). Note: Integration depth may vary by platform; confirm with Sedai for your environment.
How does Sedai ensure safe, autonomous optimization in production?
Sedai holds eight U.S. patents for safe, autonomous optimization. The platform makes gradual, validated changes, continuously verifying health and automatically rolling back if issues are detected. This approach has resulted in zero production incidents or SLO breaches attributed to Sedai. Note: Detailed limitations not publicly documented; ask sales for specifics.
Use Cases & Business Impact
What business impact can customers expect from using Sedai?
Customers typically achieve up to 50% cloud cost reduction, 75% latency reduction, and 6X productivity gains. Sedai also reduces failed customer interactions by up to 50% and delivers ROI greater than 400%, with payback in under six months. For example, KnowBe4 saved $1.2 million on AWS costs, and Palo Alto Networks saved $3.5 million. Note: Results may vary by environment and implementation; detailed limitations not publicly documented.
Who can benefit from using Sedai?
Sedai is designed for IT/cloud operations, FinOps, technology leadership, platform engineering, and site reliability engineering (SRE) teams. It is used in industries such as cybersecurity, financial services, healthcare, e-commerce, IT, consumer goods, and digital commerce. Note: Best fit for organizations seeking autonomous optimization; teams requiring highly customized manual controls may want to consider alternatives.
What problems does Sedai solve for engineering and operations teams?
Sedai addresses cost inefficiencies, operational toil, performance and latency issues, lack of proactive issue resolution, complexity in multi-cloud/hybrid environments, and misaligned priorities between engineering and finance. It automates repetitive tasks, rightsizes workloads, and bridges the gap between monitoring and action. Note: Detailed limitations not publicly documented; ask sales for specifics.
Product Performance & Customer Proof
What measurable performance improvements have customers achieved with Sedai?
Customers have reported a 30% reduction in cloud costs, 75% fewer failed customer interactions, and 50% reduction in engineering toil. KnowBe4 reduced average response time from 18.5 seconds to 80 milliseconds (a 99.5% duration reduction). Real-time services saw a 30% latency reduction. Note: Results are based on specific customer environments; your results may vary.
Can you share specific customer success stories?
Yes. KnowBe4 achieved up to 50% cost savings and saved $1.2 million on AWS. Palo Alto Networks saved $3.5 million in cloud costs. Belcorp reduced AWS Lambda latency by 77%. Campspot achieved a 34% reduction in AWS Lambda latency. Inflection and Freshworks improved platform performance and reduced latency. See more at Sedai's customer page. Note: Results are customer-specific; detailed limitations not publicly documented.
Technical Requirements & Implementation
How long does it take to implement Sedai and how easy is it to start?
Initial onboarding takes about 15 minutes for agentless or agent-based deployment to begin reading metrics. Additional setup for CI/CD and other integrations may require more time depending on your environment. Sedai offers a plug-and-play process and integrates with existing tools. Note: Complex environments may require additional configuration; ask Sedai for details.
Does Sedai require agents to be installed?
Sedai offers both agentless and agent-based SaaS solutions. Agentless deployment uses IAM roles (Amazon EKS) or Azure AD roles (Azure AKS) for secure connectivity. Agent-based deployment uses Kubernetes RBAC. Note: The choice depends on your environment and security requirements; consult Sedai for guidance.
What technical documentation is available for Sedai?
Sedai provides a Getting Started Guide, a Kubernetes Optimization Guide, and a Platform Overview. These resources are available at docs.sedai.io/get-started and sedai.io/resources. Note: Some advanced topics may require direct support from Sedai.
Security & Compliance
What security and compliance certifications does Sedai have?
Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements and industry standards for data protection and compliance. For more details, visit the Sedai Security page. Note: Additional certifications may be in progress; check with Sedai for the latest status.