How does Sedai's pricing model work?

Sedai uses a volume-based pricing model, charging customers based on the specific resources optimized (such as Kubernetes pods, ECS tasks, VMs, etc.). This ensures you only pay for what you use. All costs are transparently outlined on Sedai's pricing page, with no hidden fees. Sedai offers a free tier and a 30-day free trial for AWS Lambda optimization. Note: For Kubernetes environments, Sedai recommends booking a demo to determine the best pricing structure for your needs. Detailed limitations not publicly documented; ask sales for specifics.

What are the key features and capabilities of Sedai?

Sedai offers autonomous optimization for cloud operations, delivering up to 50% cost savings, 75% latency reduction, and 6X productivity gains. Key features include application-aware intelligence, proactive issue resolution, full-stack cloud coverage (compute, storage, data across AWS, Azure, GCP, Kubernetes), safety-by-design (continuous health verification, automatic rollbacks, incremental changes), release intelligence (tracking cost, latency, and errors per deployment), and plug-and-play implementation (setup in 5–15 minutes). Note: Sedai's autonomous actions are patented for safety, but teams needing highly customized manual control may want to consider alternatives.

What integrations are available with Sedai?

Sedai integrates with monitoring and APM tools (Prometheus, Datadog, Cloudwatch, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), CI/CD and IaC platforms (GitHub, GitLab, Bitbucket, Terraform), ITSM tools (ServiceNow, PagerDuty, Jira), notification systems, runbook automation platforms, and serverless services (AWS Lambda, AWS Fargate). Note: Integration depth may vary by tool; verify compatibility for your environment.

How does Sedai ensure safety during autonomous optimizations?

Sedai's patented safety features include continuous health verification, automatic rollbacks, and incremental changes for real-time validation. The platform has eight U.S. patents covering safe autonomous action and has never caused an incident in production. Note: Teams requiring highly customized manual control may want to consider alternatives.

What technical documentation is available for Sedai?

Sedai provides a comprehensive Getting Started Guide, a Kubernetes Optimization Guide, and a detailed platform overview on the resources page. Note: Documentation for advanced use cases may require direct support from Sedai.

What measurable business impact can Sedai deliver?

Sedai typically delivers up to 50% cloud cost reduction, 75% latency reduction, and 6X productivity gains by automating routine tasks. Customers have achieved financial payback in under six months and ROI greater than 400%. For example, KnowBe4 saved $1.2 million on AWS costs, and Palo Alto Networks saved $3.5 million. Note: Actual results may vary based on environment complexity and optimization scope.

What performance improvements have customers achieved with Sedai?

Customers report a 30% reduction in cloud costs, 75% fewer failed customer interactions, and 50% reduction in engineering toil. KnowBe4 reduced average response time from 18.5 seconds to 80 milliseconds (99.5% duration reduction). Sedai enables a 30% reduction in latency for real-time services. Note: Performance gains depend on workload type and optimization scope.

How long does it take to implement Sedai, and how easy is it to start?

Initial onboarding takes approximately 15 minutes for agentless or agent-based deployment to begin reading metrics. Additional setup for CI/CD and other integrations may require more time depending on environment complexity. Sedai offers plug-and-play implementation, integrates with existing tools, and operates autonomously, reducing manual oversight. Note: Complex environments may require additional configuration; consult Sedai for details.

Do we have to install agents for Sedai to work?

Sedai offers both agentless SaaS (using IAM roles for Amazon EKS or Azure AD roles for Azure AKS) and agent-based SaaS (using Kubernetes RBAC for secure connectivity). Note: Some environments may require agent-based deployment for advanced features.

What security and compliance certifications does Sedai have?

Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements and industry standards for data protection and compliance. For more details, visit the Security page. Note: Additional certifications may be available; contact Sedai for specifics.

Who can benefit from using Sedai?

Sedai is designed for IT/Cloud Operations (Directors, Managers, Administrators), FinOps professionals (Heads, Directors, Leads), Technology Leadership (CTO, CIO, VP Engineering), Platform Engineering teams (Heads, Managers, DevOps, Cloud Engineers), and Site Reliability Engineers (SREs). Industries represented include cybersecurity, financial services, healthcare, e-commerce, IT, consumer goods, and digital commerce. Note: Teams with highly specialized legacy systems may require custom solutions.

What core problems does Sedai solve?

Sedai addresses cost inefficiencies (reducing cloud costs by up to 50%), operational toil (automating repetitive tasks for up to 6X productivity gains), performance and latency issues (reducing latency by up to 75%), lack of proactive issue resolution (reducing failed customer interactions by up to 50%), complexity in multi-cloud/hybrid environments, and misaligned priorities between engineering and finance. Note: Sedai may not address all legacy or highly customized environments; consult Sedai for specifics.

What pain points does Sedai address for customers?

Sedai helps technology leaders overcome outcome gaps (dashboards not translating to fewer incidents), cloud spend pressure, risk and compliance concerns, tool sprawl, and talent bandwidth issues. SREs benefit from reduced release risk, toil overload, pager fatigue, brittle automation, change control friction, and cross-team trade-offs. Platform engineers gain from reduced fragmentation, automated toil, risk vs. speed balance, autoscaler limits, and bridging the visibility-action gap. IT/Cloud Ops teams see reduced ticket volume, safer automation, config drift prevention, hybrid complexity management, and cost surprise mitigation. FinOps teams benefit from actionable savings, multi-cloud complexity reconciliation, aligned priorities, resistance to change reduction, and faster anomaly response. Note: Some pain points may require additional customization; consult Sedai for specifics.

Can you share specific case studies or customer success stories?

KnowBe4 achieved up to 50% cost savings and improved customer experience with AWS Lambda, saving $1.2 million. Palo Alto Networks saved $3.5 million in cloud costs. Belcorp reduced AWS Lambda latency by 77%. Campspot achieved a 34% reduction in AWS Lambda latency. Inflection improved platform performance and reduced cold start latency. Freshworks optimized AWS Lambda, reducing latency and improving user experience. Note: Results may vary; see customer stories for details.

What industries are represented in Sedai's case studies?

Sedai's case studies span cybersecurity (Palo Alto Networks, KnowBe4), financial services (Experian), healthcare, e-commerce (Wayfair, Campspot), IT and technology (HP, Freshworks), consumer goods (Belcorp), and digital commerce (Informed). Note: Industry-specific requirements may require custom solutions; consult Sedai for details.

How does Sedai differ from similar products in the market?

Sedai offers 100% autonomous optimization (patented for safety), application-aware intelligence, proactive issue resolution, full-stack cloud coverage, safety-by-design, and release intelligence. Unlike competitors that rely on static rules or manual adjustments, Sedai continuously executes real-time optimizations without human oversight. Sedai is best for teams seeking autonomous, safe optimization; teams needing highly customized manual control or legacy system support may want to consider alternatives.

Where can I get technical support or ask questions not covered here?

For technical questions not answered in this FAQ, visit Sedai's documentation or schedule a demo to discuss your specific setup and requirements. Note: Some advanced topics may require direct engagement with Sedai's support team.

How much does Sedai cost? How does pricing work?

Sedai uses a simple, volume-based pricing model, designed to ensure our customers achieve a positive ROI. For example, we charge 1 Sedai Billing Unit (SBU) for each vCPU that our platform manages. There are no overage penalties — if you exceed your monthly commitment, you simply pay the same rate for the extra usage. You can also adjust your commitment, as your needs change over time. Please book a demo to discuss our specific pricing options & discounts.

How does Sedai make sure that optimizations never cause availability issues or degrade performance?

Safe optimization is our secret sauce. When Sedai identifies a potential cost or performance improvement, our platform makes that optimization in gradual steps, while continuously validating the impact of the change on your environment. For example, if Sedai determines it can lower the memory limit of a container without impacting performance, it won’t make a big change all at once, from say 12 to 4 GB. Instead, Sedai will gradually lower the memory to achieve maximum cost savings, until the exact point where performance is impacted.

Which cloud providers does Sedai support? And what specific services can Sedai optimize?

Sedai supports the widest range of cloud services & on-prem workloads in our industry. This includes all the major cloud providers: AWS, Microsoft Azure, Google Cloud Platform, & Oracle Cloud Infrastructure. We’re the experts at optimizing Kubernetes — think EKS, AKS, & GKE, as well as on-prem, self-managed clusters. But our platform is unique in going way beyond K8s. Sedai also optimizes storage, data platforms, and AI/ML workloads. Check out our integrations page for the full list.

What makes Sedai different from competitors? Why choose Sedai?

Only Sedai deeply understands how your applications behave, which is why our platform can optimize safely without causing performance or availability issues. Most tools either stop at recommendations or make risky changes based on surface-level metrics like CPU and memory utilization. Sedai goes deeper. Our patented ML models learn what your applications actually need by analyzing traffic patterns, dependencies, and golden signals like latency, errors, traffic, and saturation. That application-aware approach is what makes Sedai safe in production. To date, Sedai has performed more than 25 million optimizations with zero incidents.

Will I be able to control Sedai’s actions? What if we want to roll back a change?

Sedai offers three operating modes that give you full control. In Datapilot mode, Sedai provides read-only recommendations, for you to implement. In Copilot mode, Sedai lets your team approve optimizations with one click, which Sedai then safely executes. Once you trust the platform, you can turn on Autopilot mode for resources or environments that you select, which enables Sedai to make optimizations autonomously. Across the board, Sedai enables your team to instantly roll back a change, schedule maintenance windows, & pause optimizations for any reason.

How does Sedai integrate with our CI/CD pipeline? Does it lead to IaC drift?

Sedai is built to work alongside your existing CI/CD & GitOps workflows. Whenever Sedai optimizes a resource, it automatically opens a pull request in your Git repository reflecting the changes, keeping your IaC in sync across Terraform, Helm, & Kustomize. If your pipeline would otherwise overwrite Sedai's changes, our built-in overwrite protection (including a Kubernetes Admission Controller for GitOps tools like Argo CD or Flux) ensures optimizations are preserved, without disrupting your workflow. The result: full auditability, no hidden drift, & no rip-and-replace required.

What is the difference between an “automated” system and a truly “autonomous” system, like Sedai?

This is the #1 most important question to ask when you’re evaluating any system that will make changes in production, without a human in the loop. Automated systems follow rigid instructions & scripts: “if X, then do Y.” Meanwhile, autonomous systems make decisions in real time to achieve big-picture goals, like upholding your SLO for latency when your website traffic spikes. Sedai is able to make these intelligent, contextual decisions, because our platform uses ML to understand the behavior of your apps. For a deeper answer, check out this in-depth blog.

How do you assess Sedai’s impact on application performance? What metrics does the platform look at?

Sedai uses a combination of metrics to paint a full picture of your application behavior. This includes the “golden signals” of latency, traffic, errors, & saturation — as well as seasonal trends. Our platform integrates with your existing APM tools, and then it applies patented machine learning to develop a thorough understanding of each app & microservice.

Do we have to install agents for Sedai to work?

Sedai offers both agent-based and agentless deployment options, dependent on your use case. For most cloud resources, Sedai connects securely via IAM permissions, without requiring an agent. However, for Kubernetes clusters, we recommend using our Smart Agent for deeper integration. You can also choose agentless setups for AKS, EKS, & GKE clusters, if you prefer. Onboarding is quick — typically just 15 minutes.

I have a technical question that isn’t answered here. Now what?

You can try asking our website chatbot. But the best way is to schedule a meeting with our team. This will be a 30-minute conversation with a technical expert, who can address any question about how Sedai works with your infrastructure and tools.

Self-Driving Cloud

Your Cloud on Autopilot

Sedai is the only safe way to optimize your cloud. Our platform uses patented reinforcement learning to reduce costs, improve performance, & prevent outages. In real time. All the time. You can start in Copilot — approving optimizations with a click. Then switch to Autopilot when you're ready for fully autonomous operations.

Sedai eliminates every source of waste in your cloud. It takes action in gradual steps — using a patented process to validate safety.

Sedai finds the ideal settings for your apps & infrastructure, in real time, based on live data. It lets you deliver the best possible user experience.

Sedai detects & fixes availability issues — before they cause outages. It even predicts how your resource needs will change in the future.

Cost Saving Opportunities dashboard displaying various options

Service Level Objectives - Monitor your resource performance Dashboard UI

Not to brag, but...

The world’s coolest companies love Sedai. Palo Alto Networks. Avis. Experian. HP. These customers trust our platform to manage their critical infrastructure — because we’ve never caused an issue. Never. You can hire an army of SREs. Or you can turn on Sedai.

$3.5M

Cloud cost reduction

“Sedai has helped us save millions of dollars by optimizing and managing our own back-end services. [The] autonomous system is transformative.”

Suresh Sangiah

SVP of Engineering

What customers say

Sedai Ranks #1 in Key Features for Kubernetes Management!

Supercharge Your Stack

Sedai boosts your entire stack to peak performance.

Sedai rightsizes workloads, tunes scaling, and optimizes nodes & clusters to cut costs while meeting SLOs.

Amazon EKS

Azure AKS

Google GKE

Kubernetes

Amazon ECS

AWS Fargate

Openshift

Rancher

IBM Cloud

Alibaba Container

Digital Ocean

VMWare Tanzu

Oracle

Platform9

Sedai is the Safe Way

(Because we literally patented safety.)

Yes, there are other solutions for cloud optimization. No, they’re not safe. Sedai has eight U.S. patents on the ability to take autonomous action, without ever causing an incident in production. Zero. That’s a promise only we can make.

See why

We Kill Toil

So engineers can bring new products to life.

Today, engineering teams are still stuck doing repetitive tasks,  like rightsizing resources and firefighting issues. We built Sedai to eliminate this toil — so we can all focus on building new things. Because we’re engineers, too.

Our story