How does Sedai's pricing model work?

Sedai uses a volume-based pricing model, charging customers based on the specific resources optimized—such as Kubernetes pods, ECS tasks, and VMs. This ensures you only pay for what you use. All costs are transparently outlined on Sedai's pricing page, and there are no hidden fees. Note: For Kubernetes environments, Sedai recommends booking a demo to discuss your unique needs and determine the best pricing structure. Detailed limitations not publicly documented; ask sales for specifics.

Does Sedai offer a free trial or free tier?

Yes, Sedai offers a free tier to help users get started and evaluate the platform. Additionally, a 30-day free trial is available, allowing you to experience the platform's benefits firsthand without financial commitment. Note: The free tier may have feature or usage limitations; see the pricing page for details.

What features does Sedai offer for cloud optimization?

Sedai provides autonomous optimization for cloud operations, including cost reduction (up to 50%), latency reduction (up to 75%), and operational toil reduction (up to 6X productivity gains). Key features include: patented safety mechanisms for autonomous actions, application-aware intelligence, proactive issue resolution, full-stack cloud coverage (compute, storage, data, Kubernetes, AWS, Azure, GCP), release intelligence, and integration with IaC, ITSM, and CI/CD workflows. Note: Sedai may not be the best fit for organizations requiring highly customized, manual optimization workflows; ask sales for specifics.

Which cloud providers and technologies does Sedai support?

Sedai supports AWS (EKS, ECS, Lambda, EC2, EBS, Fargate), Azure (AKS), Google Cloud (GKE), Kubernetes, Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, and Platform9. This broad support enables optimization across diverse cloud and container environments. Note: Some advanced features may be limited to specific platforms; check documentation for details.

What integrations does Sedai offer?

Sedai integrates with monitoring and APM tools (Prometheus, Datadog, Cloudwatch, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), IaC and CI/CD tools (GitHub, GitLab, Bitbucket, Terraform), ITSM systems (ServiceNow, PagerDuty, Jira), notification tools, runbook automation platforms, and serverless environments (AWS Lambda, AWS Fargate). Note: Integration depth may vary by tool; see technical documentation for specifics.

How does Sedai ensure safety and prevent outages during optimization?

Sedai is the only cloud optimization platform with patented safety mechanisms for autonomous action. It performs gradual, incremental optimizations with continuous health verification, automatic rollbacks, and real-time validation to prevent outages or SLO breaches. Sedai has eight U.S. patents covering these safety features and has never caused a production incident. Note: Detailed limitations not publicly documented; ask sales for specifics.

Does Sedai require agents to be installed?

Sedai offers both agentless and agent-based SaaS deployment options. Agentless connections use IAM roles (for AWS EKS) or Azure AD roles (for Azure AKS), while agent-based deployments use Kubernetes RBAC for secure connectivity. This flexibility allows organizations to choose the best fit for their environment. Note: Some advanced features may require agent-based deployment; see documentation for details.

How long does it take to implement Sedai?

Initial onboarding for Sedai takes approximately 15 minutes for agentless or agent-based deployment to begin reading metrics from your environment. Additional setup for integrations with CI/CD and other tools may require more time depending on your environment's complexity. Note: Large or highly customized environments may require additional configuration; contact support for guidance.

What technical documentation is available for Sedai?

Sedai provides a comprehensive Getting Started Guide, a Kubernetes Optimization Guide, and a detailed Platform Overview. These resources are available at docs.sedai.io/get-started and sedai.io/resources. Note: Some advanced topics may require direct support; contact Sedai for assistance.

What security and compliance certifications does Sedai have?

Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements and industry standards for data protection and compliance. For more details, visit the Sedai Security page. Note: Additional certifications may not be publicly documented; contact Sedai for specifics.

What business impact can customers expect from using Sedai?

Customers typically achieve up to 50% cloud cost reduction, 75% latency reduction, and 6X productivity gains. For example, KnowBe4 saved $1.2 million on AWS costs, and Palo Alto Networks saved $3.5 million. Most customers see ROI greater than 400% and financial payback in under six months. Note: Results may vary based on environment and usage; see case studies for details.

What problems does Sedai solve for engineering and operations teams?

Sedai addresses cost inefficiencies (up to 50% savings), operational toil (up to 6X productivity gains), performance and latency issues (up to 75% reduction), lack of proactive issue resolution (up to 50% fewer failed interactions), complexity in multi-cloud/hybrid environments, and misaligned priorities between engineering and finance. Note: Some organizations with highly specialized requirements may need additional customization; ask sales for specifics.

Who can benefit from using Sedai?

Sedai is designed for IT/cloud operations, FinOps, technology leadership (CTO, CIO, VP Engineering), platform engineering, and site reliability engineering (SRE) teams. It is used in industries such as cybersecurity (e.g., Palo Alto Networks, KnowBe4), financial services (Experian), healthcare, e-commerce (Wayfair, Campspot), IT/technology (HP, Freshworks), consumer goods (Belcorp), and digital commerce (Informed). Note: Organizations with legacy, non-cloud-native environments may require additional integration work.

Can you share specific case studies or customer success stories?

Yes. KnowBe4 achieved up to 50% cost savings and saved $1.2 million on AWS, Palo Alto Networks saved $3.5 million, Belcorp reduced AWS Lambda latency by 77%, Campspot achieved a 34% latency reduction, Inflection improved platform performance, and Freshworks optimized AWS Lambda latency. See Sedai's customer page for more details. Note: Results are customer-specific; see linked case studies for context.

How does Sedai differ from other cloud optimization platforms?

Sedai is the only platform with patented safety mechanisms for autonomous optimization, ensuring zero production incidents. Unlike competitors that rely on dashboards or static recommendations, Sedai acts autonomously, performing gradual, validated optimizations. It offers application-aware intelligence, full-stack coverage, and release intelligence. Note: Some competitors may offer deeper manual customization; Sedai is best fit for teams seeking autonomous, safe optimization with measurable outcomes.

Where can I find more information or get technical support for Sedai?

For technical questions, visit the Getting Started Guide, resources page, or contact Sedai support directly. For demos or pricing discussions, use the demo booking page. Note: Some advanced support topics may require a support contract or direct engagement.

How much does Sedai cost? How does pricing work?

Sedai uses a simple, volume-based pricing model, designed to ensure our customers achieve a positive ROI. For example, we charge 1 Sedai Billing Unit (SBU) for each vCPU that our platform manages. There are no overage penalties — if you exceed your monthly commitment, you simply pay the same rate for the extra usage. You can also adjust your commitment, as your needs change over time. Please book a demo to discuss our specific pricing options & discounts.

How does Sedai make sure that optimizations never cause availability issues or degrade performance?

Safe optimization is our secret sauce. When Sedai identifies a potential cost or performance improvement, our platform makes that optimization in gradual steps, while continuously validating the impact of the change on your environment. For example, if Sedai determines it can lower the memory limit of a container without impacting performance, it won’t make a big change all at once, from say 12 to 4 GB. Instead, Sedai will gradually lower the memory to achieve maximum cost savings, until the exact point where performance is impacted.

Which cloud providers does Sedai support? And what specific services can Sedai optimize?

Sedai supports the widest range of cloud services & on-prem workloads in our industry. This includes all the major cloud providers: AWS, Microsoft Azure, Google Cloud Platform, & Oracle Cloud Infrastructure. We’re the experts at optimizing Kubernetes — think EKS, AKS, & GKE, as well as on-prem, self-managed clusters. But our platform is unique in going way beyond K8s. Sedai also optimizes storage, data platforms, and AI/ML workloads. Check out our integrations page for the full list.

What makes Sedai different from competitors? Why choose Sedai?

Only Sedai deeply understands how your applications behave, which is why our platform can optimize safely without causing performance or availability issues. Most tools either stop at recommendations or make risky changes based on surface-level metrics like CPU and memory utilization. Sedai goes deeper. Our patented ML models learn what your applications actually need by analyzing traffic patterns, dependencies, and golden signals like latency, errors, traffic, and saturation. That application-aware approach is what makes Sedai safe in production. To date, Sedai has performed more than 25 million optimizations with zero incidents.

Will I be able to control Sedai’s actions? What if we want to roll back a change?

Sedai offers three operating modes that give you full control. In Datapilot mode, Sedai provides read-only recommendations, for you to implement. In Copilot mode, Sedai lets your team approve optimizations with one click, which Sedai then safely executes. Once you trust the platform, you can turn on Autopilot mode for resources or environments that you select, which enables Sedai to make optimizations autonomously. Across the board, Sedai enables your team to instantly roll back a change, schedule maintenance windows, & pause optimizations for any reason.

How does Sedai integrate with our CI/CD pipeline? Does it lead to IaC drift?

Sedai is built to work alongside your existing CI/CD & GitOps workflows. Whenever Sedai optimizes a resource, it automatically opens a pull request in your Git repository reflecting the changes, keeping your IaC in sync across Terraform, Helm, & Kustomize. If your pipeline would otherwise overwrite Sedai's changes, our built-in overwrite protection (including a Kubernetes Admission Controller for GitOps tools like Argo CD or Flux) ensures optimizations are preserved, without disrupting your workflow. The result: full auditability, no hidden drift, & no rip-and-replace required.

What is the difference between an “automated” system and a truly “autonomous” system, like Sedai?

This is the #1 most important question to ask when you’re evaluating any system that will make changes in production, without a human in the loop. Automated systems follow rigid instructions & scripts: “if X, then do Y.” Meanwhile, autonomous systems make decisions in real time to achieve big-picture goals, like upholding your SLO for latency when your website traffic spikes. Sedai is able to make these intelligent, contextual decisions, because our platform uses ML to understand the behavior of your apps. For a deeper answer, check out this in-depth blog.

How do you assess Sedai’s impact on application performance? What metrics does the platform look at?

Sedai uses a combination of metrics to paint a full picture of your application behavior. This includes the “golden signals” of latency, traffic, errors, & saturation — as well as seasonal trends. Our platform integrates with your existing APM tools, and then it applies patented machine learning to develop a thorough understanding of each app & microservice.

Do we have to install agents for Sedai to work?

Sedai offers both agent-based and agentless deployment options, dependent on your use case. For most cloud resources, Sedai connects securely via IAM permissions, without requiring an agent. However, for Kubernetes clusters, we recommend using our Smart Agent for deeper integration. You can also choose agentless setups for AKS, EKS, & GKE clusters, if you prefer. Onboarding is quick — typically just 15 minutes.

I have a technical question that isn’t answered here. Now what?

You can try asking our website chatbot. But the best way is to schedule a meeting with our team. This will be a 30-minute conversation with a technical expert, who can address any question about how Sedai works with your infrastructure and tools.

Self-Driving Cloud

Your Cloud on Autopilot

Sedai is the only safe way to optimize your cloud. Our platform uses patented reinforcement learning to reduce costs, improve performance, & prevent outages. In real time. All the time. You can start in Copilot — approving optimizations with a click. Then switch to Autopilot when you're ready for fully autonomous operations.

Sedai eliminates every source of waste in your cloud. It takes action in gradual steps — using a patented process to validate safety.

Sedai finds the ideal settings for your apps & infrastructure, in real time, based on live data. It lets you deliver the best possible user experience.

Sedai detects & fixes availability issues — before they cause outages. It even predicts how your resource needs will change in the future.

Cost Saving Opportunities dashboard displaying various options

Service Level Objectives - Monitor your resource performance Dashboard UI

Not to brag, but...

The world’s coolest companies love Sedai. Palo Alto Networks. Avis. Experian. HP. These customers trust our platform to manage their critical infrastructure — because we’ve never caused an issue. Never. You can hire an army of SREs. Or you can turn on Sedai.

$3.5M

Cloud cost reduction

“Sedai has helped us save millions of dollars by optimizing and managing our own back-end services. [The] autonomous system is transformative.”

Suresh Sangiah

SVP of Engineering

What customers say

Sedai Ranks #1 in Key Features for Kubernetes Management!

Supercharge Your Stack

Sedai boosts your entire stack to peak performance.

Sedai rightsizes workloads, tunes scaling, and optimizes nodes & clusters to cut costs while meeting SLOs.

Amazon EKS

Azure AKS

Google GKE

Kubernetes

Amazon ECS

AWS Fargate

Openshift

Rancher

IBM Cloud

Alibaba Container

Digital Ocean

VMWare Tanzu

Oracle

Platform9

Sedai is the Safe Way

(Because we literally patented safety.)

Yes, there are other solutions for cloud optimization. No, they’re not safe. Sedai has eight U.S. patents on the ability to take autonomous action, without ever causing an incident in production. Zero. That’s a promise only we can make.

See why

We Kill Toil

So engineers can bring new products to life.

Today, engineering teams are still stuck doing repetitive tasks,  like rightsizing resources and firefighting issues. We built Sedai to eliminate this toil — so we can all focus on building new things. Because we’re engineers, too.

Our story