Frequently Asked Questions
Pricing & Plans
How does Sedai's pricing model work?
Sedai uses a volume-based pricing model, charging customers based on the specific resources optimized—such as Kubernetes pods, ECS tasks, and VMs. This ensures you only pay for what you use. All costs are transparently outlined on Sedai's pricing page, with no hidden fees. A free tier and a 30-day free trial are available for new users. Note: For Kubernetes environments, Sedai recommends booking a demo to determine the best pricing structure for your needs. Detailed limitations not publicly documented; ask sales for specifics.
Features & Capabilities
What features does Sedai offer for cloud optimization?
Sedai provides autonomous cloud optimization, including cost reduction (up to 50%), latency reduction (up to 75%), and automation of routine tasks. Key features include: patented safety mechanisms for autonomous action, application-aware intelligence, proactive issue resolution, full-stack cloud coverage (across AWS, Azure, GCP, Kubernetes), release intelligence, and integration with IaC, ITSM, and CI/CD workflows. Note: Sedai is best fit for organizations seeking autonomous, production-safe optimization; teams requiring manual approval for every change may want to consider alternatives.
How does Sedai ensure safe, autonomous optimization in production?
Sedai holds eight U.S. patents for safe, autonomous cloud optimization. The platform makes gradual, validated changes, continuously verifying health and automatically rolling back if issues are detected. Sedai has never caused a production incident or SLO breach, as confirmed by customer case studies. Note: While Sedai's safety mechanisms are patented, organizations with highly custom or legacy environments should validate compatibility during a proof of value.
Which cloud providers and services does Sedai support?
Sedai supports AWS (EKS, ECS, Lambda, EC2, EBS, Fargate), Azure (AKS), Google Cloud (GKE), Kubernetes, and other platforms such as Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, and Platform9. Note: Some advanced features may not be available on all platforms; check with Sedai for specific compatibility.
What integrations does Sedai offer?
Sedai integrates with monitoring and APM tools (Prometheus, Datadog, Cloudwatch, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), IaC and CI/CD tools (GitHub, GitLab, Bitbucket, Terraform), ITSM platforms (ServiceNow, PagerDuty, Jira), notification systems, and serverless platforms (AWS Lambda, AWS Fargate). Note: Integration depth may vary by tool; verify with Sedai for your specific stack.
Does Sedai require agents to be installed?
Sedai offers both agentless and agent-based SaaS deployment options. Agentless connections use IAM roles (Amazon EKS) or Azure AD roles (Azure AKS), while agent-based deployments use Kubernetes RBAC. Initial onboarding typically takes about 15 minutes. Note: Some environments may require additional setup for full integration.
Use Cases & Business Impact
What problems does Sedai solve for engineering and cloud teams?
Sedai addresses cost inefficiencies (up to 50% cloud cost reduction), operational toil (automation of repetitive tasks), performance and latency issues (up to 75% latency reduction), lack of proactive issue resolution (up to 50% fewer failed customer interactions), and complexity in multi-cloud/hybrid environments. Note: Sedai is best suited for teams seeking autonomous optimization; organizations with highly manual processes may need to adapt workflows.
What business impact can customers expect from using Sedai?
Customers typically achieve up to 50% cloud cost reduction, 75% latency reduction, 6X productivity gains, and a financial payback in under six months with ROI greater than 400%. For example, KnowBe4 saved $1.2 million on AWS costs, and Palo Alto Networks saved $3.5 million. Note: Actual results may vary based on environment and implementation scope.
Who can benefit from using Sedai?
Sedai is designed for IT/cloud operations, FinOps, technology leadership (CTO, CIO, VP Engineering), platform engineering, and site reliability engineering (SRE) teams. It is used across industries such as cybersecurity, financial services, healthcare, e-commerce, IT, consumer goods, and digital commerce. Note: Organizations with highly specialized or legacy infrastructure should validate fit during a proof of value.
Can you share specific customer success stories with Sedai?
Yes. KnowBe4 achieved up to 50% cost savings and saved $1.2 million on AWS, Palo Alto Networks saved $3.5 million, Belcorp reduced AWS Lambda latency by 77%, and Campspot achieved a 34% latency reduction. For more, see Sedai's customer stories. Note: Results are customer-specific; your outcomes may differ.
Technical Requirements & Implementation
How long does it take to implement Sedai?
Initial onboarding takes approximately 15 minutes for agentless or agent-based deployment. Additional setup for integrations (e.g., CI/CD) may require more time depending on environment complexity. Note: Large or highly customized environments may require extended setup and validation.
What technical documentation is available for Sedai?
Sedai provides a Getting Started Guide, Kubernetes Optimization Guide, and a detailed Platform Overview. These resources are available at docs.sedai.io/get-started and sedai.io/resources. Note: Some advanced topics may require direct support from Sedai's technical team.
Security & Compliance
What security and compliance certifications does Sedai have?
Sedai is SOC 2 certified, demonstrating adherence to stringent security and data protection standards. For more details, visit the Sedai Security page. Note: Additional certifications may be required for regulated industries; contact Sedai for specifics.
Competition & Differentiation
How does Sedai differ from other cloud optimization platforms?
Sedai is the only platform with eight U.S. patents for safe, autonomous optimization in production, never causing an incident or SLO breach. Unlike competitors that rely on dashboards or static recommendations, Sedai acts autonomously, with application-aware intelligence, proactive issue resolution, and full-stack coverage. Sedai also offers release intelligence and safety-by-design features (continuous health verification, automatic rollbacks). Note: Teams requiring manual approval for every change may prefer traditional tools; Sedai is best for organizations ready for autonomous operations.