Frequently Asked Questions
Pricing & Plans
How much does Sedai cost and how does pricing work?
Sedai uses a volume-based pricing model, charging based on the specific resources optimized (such as Kubernetes pods, ECS tasks, VMs, etc.). Pricing is transparent, flexible, and adapts to your usage. Sedai offers a free tier and a 30-day free trial so you can evaluate the platform without financial commitment. For Kubernetes environments, you can book a demo to discuss your unique needs. See full details on Sedai's pricing page.
Is there a free trial or proof of value available?
Yes, Sedai offers a free tier and a 30-day free trial so you can experience the platform's benefits firsthand. You can sign up for the trial here.
How is Sedai's pricing determined for Kubernetes environments?
Sedai's pricing for Kubernetes environments is based on the number of pods optimized. To get a tailored quote, you can book a demo and discuss your specific requirements with Sedai's team. Learn more here.
Are there any hidden fees or additional costs?
No, Sedai's pricing is fully transparent with no hidden fees. All costs are clearly outlined on the pricing page.
Features & Capabilities
What features does Sedai offer for cloud optimization?
Sedai provides autonomous optimization, application-aware intelligence, proactive issue resolution, full-stack cloud coverage, safety-by-design, release intelligence, and plug-and-play implementation. These features enable cost savings, performance improvements, and operational efficiency. Learn more on Sedai's platform page.
How does Sedai ensure safe optimizations in production?
Sedai is the only cloud optimization platform patented for safe, autonomous optimizations. It makes gradual changes, continuously validates health, and can automatically roll back if issues are detected. Sedai has never caused an incident in production, a claim backed by customer testimonials and eight U.S. patents. Learn more about safety here.
What is the difference between an automated system and Sedai's autonomous platform?
Automated systems require manual thresholds and human intervention. Sedai's autonomous platform uses machine learning to continuously optimize cloud resources in real time, without manual approval, and adapts to changes in application behavior. This delivers always-on optimization and eliminates engineering toil.
What metrics does Sedai use to assess application performance?
Sedai tracks metrics such as latency, failed customer interactions, cloud costs, and engineering toil. For example, KnowBe4 reduced response time from 18.5 seconds to 80 milliseconds (99.5% reduction), and customers typically see up to 50% cost savings and 75% latency reduction. Learn more here.
Can Sedai optimize containers, VMs, serverless, and storage?
Yes, Sedai supports containers (Amazon EKS, Azure AKS, Google GKE, Kubernetes, Amazon ECS, AWS Fargate, Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, Platform9), VMs, serverless, and storage services. Sedai rightsizes workloads, tunes scaling, and optimizes nodes and clusters to cut costs while meeting SLOs.
Does Sedai support real-time optimization?
Yes, Sedai uses patented reinforcement learning to optimize cloud resources in real time, reducing costs, improving performance, and preventing outages continuously.
What integrations does Sedai offer?
Sedai integrates with monitoring and APM tools (Prometheus, Datadog, Cloudwatch, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), CI/CD and IaC (GitHub, GitLab, Bitbucket, Terraform), ITSM (ServiceNow, PagerDuty, Jira), notification tools, runbook automation, and serverless platforms (AWS Lambda, AWS Fargate). These integrations ensure seamless operation within your existing tech stack.
Competition & Comparison
How does Sedai compare to other cloud optimization platforms?
Sedai is the only platform patented for safe, autonomous optimization in production. Unlike competitors that rely on dashboards or static recommendations, Sedai acts autonomously, continuously optimizing based on application behavior. Sedai's safety-by-design, application-aware intelligence, and full-stack coverage set it apart. Learn more here.
Why should I choose Sedai over other solutions?
Sedai offers patented safety, autonomous action, application-aware intelligence, proactive issue resolution, full-stack coverage, and release intelligence. It has never caused an incident in production and delivers measurable results, such as $3.5M cloud cost reduction for Palo Alto Networks. See customer stories here.
What makes Sedai safer than other cloud optimization tools?
Sedai is patented for safety, making gradual, validated changes and offering automatic rollbacks. Unlike risky optimizers, Sedai has never caused an incident in production and is trusted by companies like Palo Alto Networks, HP, and Experian.
How does Sedai's application-aware intelligence differ from competitors?
Sedai optimizes based on application behavior, traffic patterns, and dependencies, focusing on outcomes like cost efficiency and performance. Competitors often optimize infrastructure in isolation using coarse metrics. Sedai's approach delivers better user experience and business results.
Use Cases & Benefits
What business impact can customers expect from Sedai?
Customers typically achieve up to 50% cloud cost reduction, 75% latency reduction, 50% fewer failed customer interactions, and 6X productivity gains. Financial payback is often under six months, with ROI greater than 400%. See case studies for KnowBe4 ($1.2M AWS savings) and Palo Alto Networks ($3.5M savings).
What problems does Sedai solve for engineering teams?
Sedai eliminates engineering toil by automating repetitive tasks like rightsizing resources, scaling policies, and configuration management. It proactively resolves issues, reduces ticket volumes, and bridges the gap between monitoring and action.
Who can benefit from using Sedai?
Sedai is designed for IT/cloud operations, FinOps, technology leadership, platform engineering, and site reliability engineering (SRE) roles. It is used by organizations in cybersecurity, financial services, healthcare, e-commerce, IT, consumer goods, and digital commerce.
What industries are represented in Sedai's case studies?
Sedai's case studies include cybersecurity (Palo Alto Networks, KnowBe4), financial services (Experian), healthcare, e-commerce (Wayfair, Campspot), IT and technology (HP, Freshworks), consumer goods (Belcorp), and digital commerce (Informed).
Can you share specific customer success stories?
Yes. KnowBe4 achieved 50% cost savings and improved customer experience with AWS Lambda, saving $1.2M on AWS. Palo Alto Networks saved $3.5M in cloud costs. Belcorp reduced AWS Lambda latency by 77%. See more stories here.
Technical Requirements & Implementation
How long does it take to implement Sedai?
Initial onboarding takes approximately 15 minutes for agentless or agent-based deployment. Additional setup for integrations may require more time depending on your environment's complexity. Sedai offers plug-and-play implementation with minimal disruption.
Do we have to install agents for Sedai to work?
Sedai offers both agentless SaaS (using IAM roles for Amazon EKS or Azure AD roles for Azure AKS) and agent-based SaaS (using Kubernetes RBAC) solutions. You can choose the option that best fits your environment.
How does Sedai integrate with CI/CD pipelines and IaC?
Sedai integrates with CI/CD tools (GitHub, GitLab, Bitbucket) and IaC platforms (Terraform). It ensures IaC consistency and prevents drift by automating optimizations within your existing workflows.
Will Sedai's optimizations lead to IaC drift?
Sedai is designed to prevent IaC drift by integrating with your existing infrastructure as code workflows and automating optimizations safely within established guardrails.
What technical documentation is available for Sedai?
Sedai provides a comprehensive Getting Started Guide, Kubernetes Optimization Guide, and Platform Overview. Access documentation here and product sheets on the resources page.
Support & Implementation
How easy is it to start using Sedai?
Sedai offers a plug-and-play implementation process, with onboarding taking as little as 15 minutes. It integrates seamlessly with your existing tools and workflows, requiring minimal management burden.
What support options are available if I have technical questions?
If you have technical questions not answered here, you can access Sedai's documentation or contact support via the website. Schedule a demo or reach out for personalized assistance here.
Can I control Sedai's actions and roll back changes?
Yes, Sedai offers Copilot mode (approve optimizations with a click) and Autopilot mode (fully autonomous). It includes automatic rollback and incremental changes for real-time validation, ensuring you retain control and safety.
Product Information & Security
What is Sedai's primary purpose?
Sedai is an autonomous cloud management platform designed to optimize cloud operations for cost, performance, and availability. It eliminates engineering toil, enables proactive issue resolution, and ensures enterprise-grade governance.
What security and compliance certifications does Sedai have?
Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements and industry standards for data protection and compliance. Learn more on Sedai's security page.
Who are some of Sedai's customers?
Sedai is trusted by companies such as KnowBe4, Palo Alto Networks, Belcorp, Campspot, Inflection, and Freshworks. These customers have achieved measurable results in cost savings, performance improvements, and operational efficiency. See customer logos and stories here.
What are Sedai's core platform capabilities?
Sedai offers autonomous optimization, cost savings (up to 53%), performance improvements (30% latency reduction), workload reduction (33% less SRE toil), and full-stack coverage across containers, serverless, VMs, and storage. It supports both agentless and agent-based SaaS solutions for secure connectivity.