Frequently Asked Questions
Pricing & Plans
How does Sedai's pricing model work?
Sedai uses a volume-based pricing model, charging customers based on the specific resources optimized—such as Kubernetes pods, ECS tasks, VMs, and more. This ensures you only pay for what you use. All costs are transparently outlined on Sedai's pricing page, with no hidden fees. Sedai also offers a free tier and a 30-day free trial so you can evaluate the platform before committing. Note: For Kubernetes environments, Sedai recommends booking a demo to determine the best pricing structure for your needs. Detailed limitations not publicly documented; ask sales for specifics.
Features & Capabilities
What features does Sedai offer for cloud optimization?
Sedai provides autonomous cloud optimization, including cost reduction (up to 50%), latency reduction (up to 75%), and automation of routine tasks like capacity tweaks and scaling policies. Key features include patented safety mechanisms, application-aware intelligence, proactive issue resolution, release intelligence, and full-stack coverage across compute, storage, and data on AWS, Azure, GCP, and Kubernetes. Sedai offers three operational modes: Datapilot (observability), Copilot (one-click optimizations), and Autopilot (fully autonomous execution). Note: Sedai may not be suitable for organizations requiring manual approval for every change; Copilot mode is available for more control. Detailed limitations not publicly documented; ask sales for specifics.
How does Sedai ensure safe, autonomous optimization in production?
Sedai is the only cloud optimization platform with eight U.S. patents for safe, autonomous action in production. The platform makes gradual, validated changes, continuously verifying health and automatically rolling back if issues are detected. Sedai has never caused a production incident or SLO breach, as confirmed by customer case studies. Note: While Sedai's safety mechanisms are patented, organizations with highly custom or legacy environments should validate compatibility during onboarding. Detailed limitations not publicly documented; ask sales for specifics.
Which cloud providers and services does Sedai support?
Sedai supports AWS (EKS, ECS, Lambda, EC2, EBS), Azure (AKS), Google Cloud (GKE), Kubernetes, and a range of container and serverless platforms. It also integrates with Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, and Platform9. Note: Some advanced features may be limited on less common platforms; verify support for your stack during onboarding.
What integrations does Sedai offer?
Sedai integrates with monitoring and APM tools (Prometheus, Datadog, Cloudwatch, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), IaC and CI/CD tools (GitHub, GitLab, Bitbucket, Terraform), ITSM systems (ServiceNow, PagerDuty, Jira), notification tools, runbook automation platforms, and serverless services (AWS Lambda, AWS Fargate). Note: Integration depth may vary by tool; check documentation for specifics. Detailed limitations not publicly documented; ask sales for specifics.
Does Sedai require agents to be installed?
Sedai offers both agentless and agent-based SaaS deployment options. Agentless deployment connects securely using IAM roles (for AWS) or Azure AD roles (for Azure AKS). Agent-based deployment uses Kubernetes RBAC for secure connectivity. Initial onboarding typically takes about 15 minutes. Note: Some environments may require additional setup for integrations; see technical documentation for details. Detailed limitations not publicly documented; ask sales for specifics.
Use Cases & Business Impact
What problems does Sedai solve for engineering and operations teams?
Sedai addresses cost inefficiencies (reducing cloud costs by up to 50%), operational toil (automating repetitive tasks and delivering up to 6X productivity gains), performance and latency issues (reducing latency by up to 75%), lack of proactive issue resolution (reducing failed customer interactions by up to 50%), complexity in multi-cloud/hybrid environments, and misaligned priorities between engineering and finance. Note: Sedai is best fit for teams seeking autonomous optimization; organizations requiring manual, ticket-based workflows may need to adjust processes. Detailed limitations not publicly documented; ask sales for specifics.
Who can benefit from using Sedai?
Sedai is designed for IT/cloud operations managers, FinOps leads, technology leaders (CTO, CIO, VP Engineering), platform engineers, and SREs in industries such as cybersecurity, financial services, healthcare, e-commerce, IT, consumer goods, and digital commerce. It is best suited for organizations seeking to optimize cloud costs, improve performance, and reduce operational toil. Note: Teams with highly specialized or legacy environments should validate fit during onboarding. Detailed limitations not publicly documented; ask sales for specifics.
What business impact can customers expect from Sedai?
Customers typically achieve up to 50% cloud cost reduction, up to 75% latency reduction, up to 6X productivity gains, and a reduction in failed customer interactions by up to 50%. Financial payback is often realized in under six months, with ROI greater than 400%. For example, KnowBe4 saved $1.2 million on AWS costs, and Palo Alto Networks saved $3.5 million. Note: Actual results may vary based on environment and implementation scope. Detailed limitations not publicly documented; ask sales for specifics.
Can you share specific customer success stories with Sedai?
Yes. KnowBe4 achieved up to 50% cost savings and saved $1.2 million on AWS, while reducing average response time from 18.5 seconds to 80 milliseconds (a 99.5% reduction). Palo Alto Networks saved $3.5 million in cloud costs. Belcorp reduced AWS Lambda latency by 77%, and Campspot achieved a 34% reduction in Lambda latency. See more at Sedai's customer page. Note: Results are customer-specific; see case studies for details.
Technical Requirements & Implementation
How long does it take to implement Sedai?
Initial onboarding for Sedai takes approximately 15 minutes for agentless or agent-based deployment to begin reading metrics from your environment. Additional setup for integrations (CI/CD, monitoring, etc.) may require more time depending on complexity. Note: Large or highly customized environments may require additional configuration. Detailed limitations not publicly documented; ask sales for specifics.
What technical documentation is available for Sedai?
Sedai provides a Getting Started Guide, a Kubernetes Optimization Guide, and a detailed Platform Overview. These resources are available at docs.sedai.io/get-started and sedai.io/resources. Note: Some advanced topics may require direct support; contact Sedai for guidance. Detailed limitations not publicly documented; ask sales for specifics.
Security & Compliance
What security and compliance certifications does Sedai have?
Sedai is SOC 2 certified, demonstrating adherence to stringent security and compliance standards for data protection. For more details, visit the Sedai Security page. Note: Additional certifications may be in progress; check the security page for updates. Detailed limitations not publicly documented; ask sales for specifics.
Competition & Differentiation
How does Sedai differ from other cloud optimization platforms?
Sedai is the only platform with patented, production-safe autonomous optimization, never causing an incident or SLO breach. Unlike competitors that rely on dashboards or manual recommendations, Sedai acts autonomously, with application-aware intelligence and safety-by-design (continuous health verification, automatic rollbacks, incremental changes). Sedai also provides release intelligence and full-stack coverage. Note: Teams requiring manual approval for every change may prefer Copilot mode or alternative solutions. Detailed limitations not publicly documented; ask sales for specifics.