Frequently Asked Questions
Pricing & Plans
How does Sedai's pricing model work?
Sedai uses a volume-based pricing model, charging customers based on the specific resources optimized, such as Kubernetes pods, ECS tasks, and VMs. This ensures you only pay for what you use, making pricing fair and scalable. All costs are transparently outlined on Sedai's pricing page, with no hidden fees. For Kubernetes environments, you can book a demo to discuss your unique needs and determine the best pricing structure.
Does Sedai offer a free trial or free tier?
Yes, Sedai offers a free tier to help users get started and evaluate the platform. Additionally, a 30-day free trial is available, allowing you to experience the platform's benefits firsthand without financial commitment. Sign up for the free trial here.
How can I get a pricing quote for my environment?
You can schedule a demo with Sedai to discuss your specific setup and requirements. The team will help you determine the best pricing structure for your environment. Book a demo here.
Features & Capabilities
What is Sedai and what does it do?
Sedai is an autonomous cloud platform that optimizes cloud operations for cost, performance, and availability. It uses patented reinforcement learning to safely reduce costs, improve performance, and prevent outages in real time—without requiring manual intervention. Sedai can operate in Copilot mode (with user approval) or Autopilot mode (fully autonomous).
What are Sedai's core features?
Sedai's core features include autonomous optimization, application-aware intelligence, proactive issue resolution, full-stack cloud coverage, safety-by-design, release intelligence, and plug-and-play implementation. These features enable Sedai to reduce cloud costs, improve performance, automate routine tasks, and ensure safe, auditable changes.
How does Sedai ensure safe optimizations in production?
Sedai is the only cloud optimization platform with patented technology for safe, autonomous optimizations in production. It makes gradual, incremental changes with continuous health verification and automatic rollbacks, ensuring no incidents or SLO breaches. Sedai has never caused a production issue, a promise backed by eight U.S. patents.
What technologies and cloud providers does Sedai support?
Sedai supports a wide range of technologies and cloud providers, including AWS (EKS, ECS, Lambda, EC2, EBS), Azure (AKS), Google Cloud (GKE), Kubernetes, AWS Fargate, Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, and Platform9. This broad support enables optimization across containers, VMs, serverless, storage, and data platforms.
What integrations does Sedai offer?
Sedai integrates with popular tools such as Prometheus, Datadog, Cloudwatch, Azure Monitor, GitHub, GitLab, Bitbucket, Terraform, ServiceNow, PagerDuty, Jira, and notification platforms. It also supports Kubernetes autoscalers (HPA/VPA, Karpenter), runbook automation, and serverless environments like AWS Lambda and Fargate.
Does Sedai require agents to be installed?
Sedai offers both agentless and agent-based SaaS solutions. For agentless deployment, it securely connects to your cloud using IAM roles (Amazon EKS) or Azure AD roles (Azure AKS). For agent-based deployment, it uses Kubernetes RBAC for secure connectivity within your environment.
How does Sedai handle rollbacks and change control?
Sedai's safety-by-design approach includes automatic rollbacks and incremental changes. If an optimization negatively impacts performance or availability, Sedai can automatically revert to the previous state, ensuring safe and reliable operations.
How does Sedai integrate with CI/CD pipelines and IaC?
Sedai integrates with CI/CD tools like GitHub, GitLab, Bitbucket, and Terraform, ensuring that optimizations are consistent with your Infrastructure as Code (IaC) and do not cause drift. It also works with ITSM tools for change management and compliance.
What technical documentation is available for Sedai?
Sedai provides comprehensive technical documentation, including a Getting Started Guide, Kubernetes Optimization Guide, and a Platform Overview. Access these resources at docs.sedai.io/get-started and the resources page.
Product Performance & Results
What measurable results can Sedai deliver?
Sedai delivers significant results, including up to 50% cloud cost reduction, 75% latency reduction, 6X productivity gains, and 50% fewer failed customer interactions. Customers like KnowBe4 reduced average response time by 99.5%, and Palo Alto Networks saved $3.5 million in cloud costs. For more details, visit the Sedai platform page.
How does Sedai impact cloud costs?
Sedai reduces cloud costs by up to 50% through autonomous optimization, rightsizing workloads, and eliminating waste. For example, KnowBe4 saved $1.2 million on AWS costs, and Palo Alto Networks saved $3.5 million using Sedai's platform.
How does Sedai improve application performance?
Sedai enhances application performance by reducing latency by up to 75% and proactively resolving issues before they impact users. For instance, KnowBe4 reduced average response time from 18.5 seconds to 80 milliseconds, a 99.5% duration reduction.
What business impact can customers expect from Sedai?
Customers can expect measurable ROI, with typical payback in under six months and ROI greater than 400%. Benefits include cost reduction, improved performance, incident prevention, and productivity gains. For example, Palo Alto Networks and KnowBe4 achieved multi-million dollar savings and significant latency reductions.
Can you share specific customer success stories?
Yes. KnowBe4 achieved 50% cost savings and saved $1.2 million on AWS, while Palo Alto Networks saved $3.5 million. Belcorp reduced AWS Lambda latency by 77%, and Campspot achieved a 34% reduction. Read more case studies at sedai.io/customers.
Competition & Comparison
How does Sedai differ from traditional cloud optimization tools?
Unlike traditional tools that provide dashboards or recommendations requiring manual intervention, Sedai offers patented, autonomous optimization. It makes safe, gradual changes with continuous validation, never causing incidents. Sedai also provides application-aware intelligence, full-stack coverage, and proactive issue resolution, setting it apart from competitors.
Why should I choose Sedai over other cloud optimization platforms?
Sedai is the only platform with patented safety for autonomous optimization, never causing a production incident. It offers real-time, always-on optimization, application-aware intelligence, safety-by-design, and full-stack coverage. Customers like Palo Alto Networks and KnowBe4 trust Sedai for critical infrastructure management.
What makes Sedai's approach to cloud optimization unique?
Sedai's patented technology enables safe, autonomous optimizations in production, with continuous health checks and automatic rollbacks. It focuses on application outcomes, not just infrastructure metrics, and provides full-stack coverage across compute, storage, and data platforms.
How does Sedai address the risks of automation compared to other solutions?
Sedai's safety-by-design approach includes continuous health verification, automatic rollbacks, and incremental changes. This patented process ensures that optimizations never cause outages or degrade performance, addressing the main barrier to automation adoption in cloud environments.
Use Cases & Benefits
Who can benefit from using Sedai?
Sedai is designed for IT/cloud operations, FinOps, technology leadership, platform engineering, and site reliability engineering (SRE) teams. It serves organizations in industries such as cybersecurity, financial services, healthcare, e-commerce, IT, consumer goods, and digital commerce.
What problems does Sedai solve for engineering teams?
Sedai eliminates repetitive engineering toil, such as rightsizing resources and firefighting issues, by automating optimization and issue resolution. This allows engineers to focus on innovation and delivering new products instead of manual cloud management tasks.
How does Sedai help with cloud cost optimization?
Sedai autonomously rightsizes workloads, eliminates waste, and optimizes purchasing options, reducing cloud costs by up to 50%. It also aligns engineering and financial goals, making cloud spend predictable and efficient.
How does Sedai improve operational efficiency?
Sedai automates routine tasks like capacity tweaks, scaling policies, and configuration management, delivering up to 6X productivity gains. This frees up engineering teams to focus on high-value work and innovation.
How does Sedai help prevent outages and improve availability?
Sedai detects and fixes availability issues before they cause outages, using predictive analytics and real-time monitoring. Its patented safety mechanisms ensure that optimizations never compromise availability or SLOs.
What industries use Sedai?
Sedai is used by organizations in cybersecurity (e.g., Palo Alto Networks, KnowBe4), financial services (Experian), healthcare, e-commerce (Wayfair, Campspot), IT and technology (HP, Freshworks), consumer goods (Belcorp), and digital commerce (Informed).
Technical Requirements & Implementation
How long does it take to implement Sedai?
Initial onboarding takes approximately 15 minutes for agentless or agent-based deployment to begin reading metrics from your environment. Additional setup for integrations may require more time depending on your environment's complexity.
How easy is it to get started with Sedai?
Sedai offers a plug-and-play implementation process, ensuring minimal disruption during onboarding. It works with your existing tools and workflows, and operates autonomously, reducing the need for manual oversight.
What are the technical requirements for deploying Sedai?
Sedai can be deployed agentlessly using IAM roles (for AWS EKS) or Azure AD roles (for Azure AKS), or with an agent-based approach using Kubernetes RBAC. It integrates with your existing monitoring, CI/CD, and ITSM tools for seamless operation.
Does Sedai support hybrid and multi-cloud environments?
Yes, Sedai provides full-stack cloud coverage and can optimize compute, storage, and data across AWS, Azure, GCP, and Kubernetes environments, making it suitable for hybrid and multi-cloud deployments.
Security & Compliance
Is Sedai SOC 2 certified?
Yes, Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements and industry standards for data protection and compliance. Learn more on Sedai's Security page.
How does Sedai ensure compliance and governance?
Sedai integrates with Infrastructure as Code (IaC), IT Service Management (ITSM), and compliance workflows to ensure safe, auditable changes. Its safety-by-design features include continuous health verification, automatic rollbacks, and incremental changes.
Support & Resources
Where can I find more information or get support for Sedai?
You can access technical documentation, guides, and platform overviews at docs.sedai.io/get-started and sedai.io/resources. For additional support, you can contact Sedai directly or schedule a demo.
What should I do if I have a technical question not answered here?
If you have a technical question not covered in this FAQ, visit Sedai's documentation or contact the Sedai team for personalized support.