Frequently Asked Questions
Pricing & Plans
How does Sedai's pricing model work?
Sedai uses a volume-based pricing model, charging customers based on the specific resources optimized (such as Kubernetes pods, ECS tasks, VMs, etc.). This ensures you only pay for what you use. All costs are transparently outlined on Sedai's pricing page, and there are no hidden fees.
Is there a free trial or free tier available for Sedai?
Yes, Sedai offers a free tier and a 30-day free trial so you can evaluate the platform's benefits without financial commitment. You can sign up for the trial here.
How can I get a custom pricing quote for my Kubernetes environment?
Sedai recommends booking a demo to discuss your unique needs and determine the best pricing structure for Kubernetes environments. You can schedule a demo here.
Are there any hidden fees in Sedai's pricing?
No, Sedai's pricing is fully transparent with no hidden fees. All costs are clearly outlined on the pricing page.
Features & Capabilities
What are Sedai's core features?
Sedai offers autonomous optimization, application-aware intelligence, proactive issue resolution, full-stack cloud coverage, safety-by-design, release intelligence, and plug-and-play implementation. These features enable cost savings, performance improvements, and operational efficiency. For more details, visit solution briefs.
How does Sedai ensure safe optimizations in production?
Sedai is the only cloud optimization platform patented for safe, autonomous optimizations. It makes gradual, incremental changes with continuous health verification and automatic rollbacks, ensuring no incidents or SLO breaches. Sedai has eight U.S. patents for this capability.
What technologies and cloud services does Sedai support?
Sedai supports containers (AWS EKS, Kubernetes, AWS ECS), serverless (AWS Lambda), VMs (EC2), storage services (AWS EBS), and integrates with Amazon EKS, Azure AKS, Google GKE, Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, and Platform9.
Does Sedai integrate with monitoring, CI/CD, and ITSM tools?
Yes, Sedai integrates with Prometheus, Datadog, Cloudwatch, Azure Monitor, GitHub, GitLab, Bitbucket, Terraform, ServiceNow, PagerDuty, Jira, notification tools, runbook automation platforms, AWS Lambda, and AWS Fargate. This ensures seamless operation within your existing technology stack.
What modes of operation does Sedai offer?
Sedai offers Datapilot (observability), Copilot (one-click optimizations), and Autopilot (fully autonomous execution). You can start in Copilot and switch to Autopilot when ready for fully autonomous operations.
How does Sedai prevent outages and performance degradation?
Sedai detects and fixes availability issues before they cause outages, predicts future resource needs, and validates every optimization step for safety. Its patented safety mechanisms ensure zero incidents in production.
Competition & Comparison
How does Sedai differ from other cloud optimization platforms?
Sedai is the only platform patented for safe, autonomous optimizations in production. Unlike competitors that rely on dashboards or manual recommendations, Sedai executes real-time, gradual optimizations with continuous validation. It offers application-aware intelligence, full-stack coverage, and release intelligence, ensuring measurable business outcomes.
Why should I choose Sedai over traditional optimization tools?
Sedai offers autonomous optimization, application-aware intelligence, safety-by-design, and full-stack coverage. It eliminates manual toil, delivers measurable cost savings and performance improvements, and ensures safe, auditable changes. Traditional tools require manual intervention and lack Sedai's patented safety mechanisms.
What makes Sedai safer than other cloud optimization solutions?
Sedai's patented safety mechanisms include continuous health verification, automatic rollbacks, and incremental changes. It has never caused an incident in production, a promise backed by eight U.S. patents and customer testimonials.
How does Sedai compare to manual SRE teams?
Sedai automates repetitive tasks, delivers up to 6X productivity gains, and reduces engineering toil by up to 50%. It enables teams to focus on innovation rather than manual optimizations, as highlighted by customers like Palo Alto Networks and KnowBe4.
Use Cases & Benefits
What business impact can I expect from using Sedai?
Customers typically achieve up to 50% cloud cost reduction, 75% latency reduction, 6X productivity gains, and financial payback in under six months. For example, KnowBe4 saved $1.2 million and Palo Alto Networks saved $3.5 million through Sedai's optimization. See KnowBe4 case study and Palo Alto Networks case study.
What problems does Sedai solve for engineering teams?
Sedai eliminates engineering toil, automates repetitive tasks, reduces ticket volumes, prevents outages, and bridges the gap between monitoring and action. It enables engineers to focus on building new products rather than manual optimizations.
Who can benefit from Sedai?
Sedai is ideal for IT/cloud operations, FinOps, technology leadership, platform engineering, and SRE teams in industries such as cybersecurity, financial services, healthcare, e-commerce, IT, consumer goods, and digital commerce.
What are some real-world results achieved by Sedai customers?
KnowBe4 reduced response time from 18.5 seconds to 80 milliseconds (99.5% duration reduction), Palo Alto Networks saved $3.5 million, Belcorp reduced AWS Lambda latency by 77%, and Campspot achieved a 34% reduction in AWS Lambda latency. See customer stories.
What industries are represented in Sedai's case studies?
Sedai's case studies include cybersecurity (Palo Alto Networks, KnowBe4), financial services (Experian), healthcare, e-commerce (Wayfair, Campspot), IT and technology (HP, Freshworks), consumer goods (Belcorp), and digital commerce (Informed).
Technical Requirements
How long does it take to implement Sedai?
Initial onboarding takes approximately 15 minutes for agentless or agent-based deployment to begin reading metrics from your environment. Additional setup for integrations may require more time depending on complexity.
Is Sedai easy to start and integrate with existing workflows?
Sedai offers a plug-and-play implementation process, integrates with popular APMs, notification systems, ITSM, and runbook tools, and operates autonomously, reducing manual oversight. You can schedule a demo to discuss your setup here.
Do I need to install agents for Sedai to work?
Sedai offers both agentless SaaS solutions (using IAM roles for Amazon EKS or Azure AD roles for Azure AKS) and agent-based SaaS solutions (using Kubernetes RBAC for secure connectivity). You can choose the option that best fits your environment.
Where can I find technical documentation for Sedai?
Sedai provides a comprehensive Getting Started Guide, Kubernetes Optimization Guide, and Platform Overview. Access documentation here and product sheets on the resources page.
Support & Implementation
How does Sedai integrate with CI/CD pipelines?
Sedai integrates with CI/CD tools like GitHub, GitLab, Bitbucket, and Terraform, ensuring consistent Infrastructure as Code (IaC) and preventing drift. It fits seamlessly into your existing workflows.
Does Sedai lead to Infrastructure as Code (IaC) drift?
No, Sedai is designed to maintain IaC consistency and prevent drift by integrating with your CI/CD pipelines and enforcing compliance guardrails.
What support resources are available for Sedai users?
Sedai offers technical documentation, solution briefs, and customer support. You can access resources here and schedule demos for personalized assistance.
What should I do if I have a technical question not answered here?
If you have a technical question not covered in this FAQ, you can access Sedai's documentation here or contact support via the resources page.
Product Information
What is Sedai?
Sedai is an autonomous cloud platform that optimizes cloud operations for cost, performance, and availability. It leverages machine learning to manage production environments without manual thresholds or intervention.
What are Sedai's patented safety features?
Sedai holds eight U.S. patents for safe, autonomous optimization in production. Its safety features include continuous health verification, automatic rollbacks, and incremental changes, ensuring zero incidents and SLO breaches.
What security and compliance certifications does Sedai have?
Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements and industry standards for data protection and compliance. Learn more on Sedai's Security page.
How does Sedai assess impact on application performance?
Sedai measures metrics such as latency reduction, failed customer interactions, and cloud cost savings. For example, KnowBe4 reduced response time by 99.5% and Palo Alto Networks saved $3.5 million. Sedai tracks changes in cost, latency, and errors for each deployment.
What customer logos and testimonials are available for Sedai?
Sedai is trusted by companies like KnowBe4, Palo Alto Networks, Belcorp, Campspot, Inflection, and Freshworks. Suresh Sangiah, SVP of Engineering at Palo Alto Networks, described Sedai's autonomous system as "transformative." See customer testimonials.