Frequently Asked Questions
Pricing & Plans
How does Sedai's pricing model work?
Sedai uses a volume-based pricing model, charging customers based on the specific resources optimized—such as Kubernetes pods, ECS tasks, VMs, and more. All costs are transparently outlined on Sedai's pricing page, with no hidden fees. Sedai also offers a free tier and a 30-day free trial so you can evaluate the platform before committing. For Kubernetes environments, it's recommended to book a demo to discuss your unique needs and determine the best pricing structure. Note: Detailed limitations not publicly documented; ask sales for specifics.
Features & Capabilities
What features does Sedai offer for cloud optimization?
Sedai provides autonomous cloud optimization, using patented reinforcement learning to reduce costs, improve performance, and prevent outages in real time. Key features include: autonomous optimization (no manual thresholds required), application-aware intelligence, safety-by-design (continuous health verification, automatic rollbacks, incremental changes), release intelligence (tracks cost, latency, and errors for each deployment), and full-stack cloud coverage (compute, Kubernetes, storage, data, and AI/ML workloads). Note: Best fit for teams seeking autonomous, safety-verified optimization; teams requiring manual-only control may want to consider alternatives.
Which cloud providers and services does Sedai support?
Sedai supports a wide range of cloud providers and services, including Amazon EKS, Azure AKS, Google GKE, Kubernetes, Amazon ECS, AWS Fargate, Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, and Platform9. For serverless, Sedai works with AWS Lambda. For VMs, it supports EC2, and for storage, AWS EBS. Note: Some advanced features may not be available on all platforms; check documentation for specifics.
What integrations does Sedai offer?
Sedai integrates with monitoring and APM tools (Prometheus, Datadog, Cloudwatch, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), Infrastructure as Code and CI/CD tools (GitHub, GitLab, Bitbucket, Terraform), ITSM platforms (ServiceNow, PagerDuty, Jira), notification tools, runbook automation platforms, and serverless environments (AWS Lambda, AWS Fargate). Note: Integration depth may vary by tool; consult technical documentation for details.
How does Sedai ensure safety and compliance in cloud optimization?
Sedai is SOC 2 certified, demonstrating adherence to stringent security and compliance standards. The platform uses patented safety mechanisms, including continuous health verification, automatic rollbacks, and incremental changes, to ensure that optimizations never cause incidents or breach SLOs. For more details, visit the Sedai Security page. Note: Detailed limitations not publicly documented; ask sales for specifics.
Product Information & Implementation
What is Sedai and what problems does it solve?
Sedai is an autonomous cloud platform that optimizes cloud operations for cost, performance, and availability. It addresses problems such as cloud cost inefficiencies (reducing costs by up to 50%), operational toil (automating repetitive tasks), performance and latency issues (reducing latency by up to 75%), lack of proactive issue resolution, complexity in multi-cloud and hybrid environments, and misaligned priorities between engineering and finance teams. Note: Best fit for organizations seeking autonomous optimization; teams requiring manual-only workflows may want to consider alternatives.
How long does it take to implement Sedai and how easy is it to start?
Initial onboarding for Sedai takes approximately 15 minutes for agentless or agent-based deployment to begin reading metrics from your environment. Additional setup for integrations with CI/CD and other tools may require more time depending on your environment's complexity. Sedai offers a plug-and-play implementation process and works with existing tools and workflows. Note: Complex environments may require additional integration time.
Does Sedai require agents to be installed?
Sedai offers both agentless and agent-based SaaS solutions. The agentless option securely connects to your cloud using IAM roles (for Amazon EKS) or Azure AD roles (for Azure AKS). The agent-based option uses Kubernetes RBAC for secure connectivity within your environment. Note: Choice of deployment may depend on your organization's security policies and cloud provider.
Where can I find technical documentation for Sedai?
Sedai provides detailed technical documentation, including a Getting Started Guide, Kubernetes Optimization Guide, and a Platform Overview. These resources are available at docs.sedai.io/get-started and on the Sedai resources page. Note: Some advanced topics may require contacting support for guidance.
Use Cases & Benefits
Who can benefit from using Sedai?
Sedai is designed for IT/cloud operations, FinOps, technology leadership (CTO, CIO, VP Engineering), platform engineering, and site reliability engineering (SRE) teams. It is used across industries such as cybersecurity (Palo Alto Networks, KnowBe4), financial services (Experian), healthcare, e-commerce (Wayfair, Campspot), IT/technology (HP, Freshworks), consumer goods (Belcorp), and digital commerce (Informed). Note: Best fit for organizations with cloud operations complexity; smaller teams with simple cloud setups may not realize full value.
What business impact can customers expect from using Sedai?
Customers typically achieve up to 50% cloud cost reduction, up to 75% latency reduction, and up to 6X productivity gains. For example, KnowBe4 saved $1.2 million on AWS costs, and Palo Alto Networks saved $3.5 million. Most customers see financial payback in under six months and ROI greater than 400%. Note: Actual results may vary based on environment and usage; detailed limitations not publicly documented.
Can you share specific case studies or customer success stories?
Yes. Notable examples include: KnowBe4 achieved up to 50% cost savings and saved $1.2 million on AWS; Palo Alto Networks saved $3.5 million; Belcorp reduced AWS Lambda latency by 77%; Campspot achieved a 34% reduction in AWS Lambda latency; Inflection improved platform performance and reduced cold start latency; Freshworks optimized AWS Lambda, reducing latency. For more, visit the Sedai customer page. Note: Results are customer-specific and may not be typical for all users.
Competition & Differentiation
How does Sedai differ from other cloud optimization tools?
Sedai is the only cloud optimization platform with patented safety mechanisms for autonomous action in production, never causing an incident or breaching SLOs. Unlike competitors that rely on dashboards or manual recommendations, Sedai executes real-time, autonomous optimizations, uses application-aware intelligence (not just infrastructure metrics), and provides full-stack coverage. Sedai also features release intelligence and safety-by-design (continuous health verification, automatic rollbacks, incremental changes). Note: Teams requiring manual-only control or highly customized optimization logic may want to consider alternatives.
Support & Documentation
Where can I get support or ask technical questions about Sedai?
For technical questions not answered in the documentation, you can contact Sedai's support team or schedule a demo to discuss your specific setup and requirements. Documentation and resources are available at docs.sedai.io/get-started and sedai.io/resources. Note: Some advanced support topics may require a support contract or enterprise plan.