Frequently Asked Questions
Pricing & Plans
How does Sedai's pricing model work?
Sedai uses a volume-based pricing model, charging customers based on the specific resources optimized, such as Kubernetes pods, ECS tasks, VMs, and more. All costs are transparently outlined on Sedai's pricing page, with no hidden fees. Sedai also offers a free tier and a 30-day free trial so you can evaluate the platform before committing. For Kubernetes environments, it's recommended to book a demo to discuss your unique needs and determine the best pricing structure. Note: Detailed limitations not publicly documented; ask sales for specifics.
Features & Capabilities
What is Sedai and what does it do?
Sedai is an autonomous cloud optimization platform that reduces costs, improves performance, and prevents outages for cloud applications. It uses patented reinforcement learning to make safe, gradual optimizations in production, without requiring manual thresholds or human intervention. Sedai can operate in Copilot mode (with user approval) or Autopilot mode (fully autonomous). Note: Best fit for teams seeking autonomous optimization; teams requiring only manual recommendations may want to consider alternatives.
What features does Sedai offer for cloud optimization?
Sedai provides autonomous optimization, application-aware intelligence, proactive issue resolution, full-stack cloud coverage (compute, storage, data), safety-by-design (continuous health verification, automatic rollbacks, incremental changes), release intelligence, and plug-and-play implementation. It supports AWS, Azure, GCP, Kubernetes, and more. Note: Some advanced features may require integration with existing workflows; detailed limitations not publicly documented.
What integrations does Sedai support?
Sedai integrates with monitoring and APM tools (Prometheus, Datadog, Cloudwatch, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), IaC and CI/CD tools (GitHub, GitLab, Bitbucket, Terraform), ITSM platforms (ServiceNow, PagerDuty, Jira), notification tools, runbook automation, and serverless platforms (AWS Lambda, AWS Fargate). Note: Integration setup time may vary depending on environment complexity.
How does Sedai ensure safe optimizations in production?
Sedai is patented for safe, autonomous optimization. It makes gradual, incremental changes with continuous health verification and automatic rollbacks, ensuring no incidents or SLO breaches occur. Sedai has eight U.S. patents covering its safety mechanisms and has never caused a production incident, as documented by customer case studies. Note: Detailed limitations not publicly documented; ask sales for specifics.
What technical documentation is available for Sedai?
Sedai provides a Getting Started Guide, a Kubernetes Optimization Guide, and a Platform Overview. These resources are available at docs.sedai.io/get-started and sedai.io/resources. Note: Some advanced topics may require direct support from Sedai's technical team.
Product Performance & Results
What measurable results have customers achieved with Sedai?
Customers have achieved up to 50% reduction in cloud costs, 75% fewer failed customer interactions, and 50% reduction in engineering toil. For example, KnowBe4 reduced their average response time from 18.5 seconds to 80 milliseconds (a 99.5% duration reduction) and saved $1.2 million on AWS costs. Palo Alto Networks saved $3.5 million through Sedai's optimization. Note: Results may vary based on environment and implementation; not all customers will achieve maximum reported savings.
How quickly can Sedai be implemented?
Sedai's initial onboarding takes approximately 15 minutes for agentless or agent-based deployment to begin reading metrics from your environment. Additional setup for integrations may require more time depending on complexity. Note: Complex environments may require additional configuration time.
Use Cases & Benefits
What problems does Sedai solve for engineering and operations teams?
Sedai addresses cost inefficiencies (up to 50% cloud cost reduction), operational toil (automates repetitive tasks, up to 6X productivity gains), performance and latency issues (up to 75% latency reduction), lack of proactive issue resolution (reduces failed customer interactions by up to 50%), complexity in multi-cloud/hybrid environments, and misaligned priorities between engineering and finance. Note: Teams with highly custom or legacy environments may require additional integration work.
Who can benefit from using Sedai?
Sedai is designed for IT/cloud operations, FinOps, technology leadership (CTO, CIO, VP Engineering), platform engineering, and site reliability engineering (SRE) teams. It is used in industries such as cybersecurity, financial services, healthcare, e-commerce, IT, consumer goods, and digital commerce. Note: Organizations with strict manual change control processes may need to adjust workflows to fully benefit from Sedai's autonomous features.
Security & Compliance
What security and compliance certifications does Sedai have?
Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements and industry standards for data protection and compliance. More details are available on the Sedai Security page. Note: Additional certifications may be required for certain regulated industries; contact Sedai for specifics.
Customer Success & Case Studies
Can you share specific case studies or customer success stories with Sedai?
Yes. KnowBe4 achieved up to 50% cost savings and saved $1.2 million on AWS costs. Palo Alto Networks saved $3.5 million. Belcorp reduced AWS Lambda latency by 77%. Campspot achieved a 34% reduction in AWS Lambda latency. Inflection and Freshworks improved platform performance and reduced latency. See more at sedai.io/customers. Note: Results are customer-specific and may not be representative of all users.
Technical Requirements & Implementation
Does Sedai require agents to be installed?
Sedai offers both agentless and agent-based SaaS solutions. Agentless deployment connects securely to your cloud using IAM roles (Amazon EKS) or Azure AD roles (Azure AKS). Agent-based deployment uses Kubernetes RBAC for secure connectivity. Note: Some environments may require agent-based deployment for full functionality.
Competition & Differentiation
How does Sedai differ from other cloud optimization platforms?
Sedai is patented for safe, autonomous optimization in production, making gradual, validated changes with continuous health checks and automatic rollbacks. Unlike competitors that rely on dashboards or static recommendations, Sedai acts autonomously and application-aware, optimizing for real business outcomes. It also provides full-stack coverage and release intelligence. Note: Teams seeking only manual recommendations or with strict change controls may prefer traditional tools.