Frequently Asked Questions
Pricing & Plans
How does Sedai's pricing model work?
Sedai uses a volume-based pricing model, meaning you pay based on the specific resources optimized—such as Kubernetes pods, ECS tasks, VMs, and more. This ensures you only pay for what you use, making pricing transparent and scalable. All costs are clearly outlined on Sedai's pricing page, with no hidden fees. For Kubernetes environments, you can book a demo to discuss your unique needs and determine the best pricing structure.
Does Sedai offer a free trial or free tier?
Yes, Sedai offers a free tier to help users get started and evaluate the platform. Additionally, a 30-day free trial is available, allowing you to experience the platform's benefits firsthand without financial commitment.
Are there any hidden fees with Sedai's pricing?
No, Sedai's pricing is fully transparent. All costs are clearly outlined on the pricing page, with no hidden fees.
How can I get a custom quote for my environment?
You can schedule a demo with Sedai to discuss your specific setup and requirements. This allows the team to provide a tailored quote based on your environment and optimization needs. Book a demo here.
Features & Capabilities
What is Sedai and what does it do?
Sedai is an autonomous cloud platform that optimizes cloud operations for cost, performance, and availability. It uses patented reinforcement learning to safely reduce costs, improve performance, and prevent outages in real time—without manual intervention. Sedai learns what your applications actually need, eliminating waste while protecting performance and availability. Learn more.
What are Sedai's core features?
Sedai's core features include autonomous optimization, application-aware intelligence, proactive issue resolution, full-stack cloud coverage, safety-by-design, release intelligence, and plug-and-play implementation. These features enable Sedai to reduce cloud costs, improve performance, automate routine tasks, and ensure safe, auditable changes. See solution briefs.
How does Sedai ensure safe optimizations in production?
Sedai is the only cloud optimization platform with patented technology for safe, autonomous optimizations in production. It makes gradual, incremental changes with continuous health verification and automatic rollbacks, ensuring no incidents or SLO breaches. Sedai has never caused a production issue—a promise backed by eight U.S. patents. Learn more.
What technologies and environments does Sedai support?
Sedai supports a wide range of technologies, including containers (Amazon EKS, Azure AKS, Google GKE, Kubernetes, Amazon ECS, AWS Fargate, Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, Platform9), serverless (AWS Lambda), VMs (EC2), and storage services (AWS EBS). This broad support enables optimization across modern cloud stacks.
What integrations does Sedai offer?
Sedai integrates with popular tools such as Prometheus, Datadog, Cloudwatch, Azure Monitor, GitHub, GitLab, Bitbucket, Terraform, ServiceNow, PagerDuty, Jira, and more. These integrations ensure Sedai fits seamlessly into your existing workflows for monitoring, CI/CD, ITSM, notifications, and runbook automation.
How does Sedai handle release intelligence?
Sedai tracks changes in cost, latency, and errors for each deployment, connecting software releases directly to their real-world impact. This enables teams to see how deployments affect cost, performance, and system risk, ensuring smoother releases and minimizing risks.
Does Sedai require agents to be installed?
Sedai offers both agentless and agent-based SaaS solutions. The agentless option securely connects to your cloud using IAM roles (for Amazon EKS) or Azure AD roles (for Azure AKS). The agent-based option uses Kubernetes RBAC for secure connectivity within your environment. Both options are designed for quick, secure onboarding.
How does Sedai prevent configuration drift with IaC?
Sedai integrates with Infrastructure as Code (IaC) tools like Terraform and Helm, ensuring that all optimizations are consistent with your IaC definitions. This prevents configuration drift and maintains compliance with your organization's standards.
What technical documentation is available for Sedai?
Sedai provides comprehensive technical documentation, including a Getting Started Guide, Kubernetes Optimization Guide, and a detailed Platform Overview. Access these resources at docs.sedai.io and the resources page.
Product Performance & Results
What measurable results have customers achieved with Sedai?
Customers using Sedai have achieved up to 50% reduction in cloud costs, 75% fewer failed customer interactions, and 50% reduction in engineering toil. For example, KnowBe4 reduced their average response time from 18.5 seconds to 80 milliseconds—a 99.5% duration reduction. Real-time services have seen a 30% reduction in latency. See more results.
What business impact can I expect from using Sedai?
Sedai delivers significant business impact, including up to 50% cloud cost reduction, 75% latency reduction, 6X productivity gains, and improved release quality. Customers typically achieve ROI greater than 400% and financial payback in under six months. For example, KnowBe4 saved $1.2 million and Palo Alto Networks saved $3.5 million on cloud costs. Read case study.
Can you share specific customer success stories?
Yes. KnowBe4 achieved 50% cost savings and saved $1.2 million on AWS costs. Palo Alto Networks saved $3.5 million and described Sedai's system as "transformative." Belcorp reduced AWS Lambda latency by 77%, and Campspot achieved a 34% reduction in latency. See more customer stories.
What industries use Sedai?
Sedai is used across industries such as cybersecurity (Palo Alto Networks, KnowBe4), financial services (Experian), healthcare, e-commerce (Wayfair, Campspot), IT and technology (HP, Freshworks), consumer goods (Belcorp), and digital commerce (Informed). See case studies.
How does Sedai measure and improve application performance?
Sedai continuously monitors application metrics such as latency, response time, and failed customer interactions. It uses real-time data to find optimal settings for your apps and infrastructure, resulting in measurable improvements like a 30% reduction in latency and up to 75% performance gains.
How does Sedai help reduce engineering toil?
Sedai automates repetitive tasks such as rightsizing resources, scaling policies, and configuration management. This reduces engineering toil by up to 50%, allowing teams to focus on innovation instead of manual optimizations and firefighting issues.
Competition & Comparison
How does Sedai differ from other cloud optimization tools?
Sedai is the only platform with patented, safe, autonomous optimization in production. Unlike competitors that rely on dashboards, static recommendations, or risky all-at-once changes, Sedai makes gradual, validated optimizations with continuous health checks and automatic rollbacks. It focuses on application outcomes, not just infrastructure metrics, and provides full-stack coverage. Learn more.
Why should I choose Sedai over other solutions?
Sedai stands out for its patented safety, autonomous action, application-aware intelligence, proactive issue resolution, and enterprise-grade governance. It is trusted by leading companies like Palo Alto Networks, HP, and Experian, and has never caused a production incident. Sedai's always-on optimization delivers measurable results without manual intervention. See why.
What makes Sedai safer than other cloud optimization platforms?
Sedai is the only platform with eight U.S. patents for safe, autonomous action in production. It performs continuous health verification, incremental changes, and automatic rollbacks, ensuring no incidents or SLO breaches. This safety-by-design approach is unique to Sedai and trusted by global enterprises.
How does Sedai's autonomous optimization compare to traditional automation?
Traditional automation relies on static rules and manual approvals, which can be risky and require constant oversight. Sedai's autonomous optimization continuously learns from application behavior, makes gradual changes, and validates safety in real time—eliminating the need for manual intervention and reducing risk.
What awards or recognition has Sedai received?
Sedai ranks #1 in key features for Kubernetes management, as recognized by GigaOm Radar (2026). This highlights Sedai's leadership in safe, autonomous cloud optimization. See more.
Use Cases & Benefits
Who can benefit from using Sedai?
Sedai is ideal for IT/cloud operations, FinOps, technology leadership, platform engineering, and site reliability engineering (SRE) teams. It is used by organizations focused on cost optimization, performance, reliability, compliance, and operational efficiency across industries like cybersecurity, finance, healthcare, e-commerce, and technology.
What problems does Sedai solve for engineering teams?
Sedai eliminates engineering toil by automating repetitive tasks such as rightsizing, scaling, and configuration management. It proactively resolves issues, reduces ticket volume, and bridges the gap between monitoring and action—freeing engineers to focus on innovation.
How does Sedai help with cloud cost optimization?
Sedai reduces cloud costs by up to 50% through autonomous optimization, rightsizing workloads, and eliminating waste. It continuously monitors and adjusts resources to ensure cost efficiency without sacrificing performance or availability.
How does Sedai improve application performance and availability?
Sedai finds the ideal settings for your applications and infrastructure in real time, based on live data. It detects and fixes availability issues before they cause outages and predicts future resource needs, ensuring high performance and reliability.
How does Sedai address compliance and security requirements?
Sedai is SOC 2 certified, demonstrating adherence to stringent security and compliance standards. It integrates with enterprise workflows, including IaC, ITSM, and CI/CD pipelines, ensuring safe, auditable, and compliant changes. Learn more.
What pain points does Sedai solve for FinOps teams?
Sedai helps FinOps teams by converting visibility into actionable savings, reconciling multi-cloud complexity, aligning engineering and financial goals, and automating cost-saving recommendations. This enables predictable, efficient cloud spend and rapid anomaly resolution.
How does Sedai help with SRE challenges?
Sedai prevents SLO breaches, reduces noisy alerts, automates scaling and capacity tweaks, and proactively resolves issues before they impact users. This reduces pager fatigue and allows SREs to focus on higher-value work.
Technical Requirements & Implementation
How long does it take to implement Sedai?
Initial onboarding with Sedai takes approximately 15 minutes for agentless or agent-based deployment to begin reading metrics from your environment. Additional setup for integrations may require more time depending on your environment's complexity.
How easy is it to get started with Sedai?
Sedai offers a plug-and-play implementation process, ensuring minimal disruption during onboarding. It works with your existing tools and workflows, and operates autonomously, reducing the need for manual oversight. A free Proof of Value is available to help you evaluate the platform.
What are the agentless and agent-based deployment options?
Sedai provides both agentless and agent-based SaaS deployment options. Agentless connects securely to your cloud using IAM roles (Amazon EKS) or Azure AD roles (Azure AKS). Agent-based uses Kubernetes RBAC for secure connectivity within your environment. Both are designed for quick, secure onboarding.
How does Sedai integrate with CI/CD pipelines?
Sedai integrates with CI/CD tools such as GitHub, GitLab, Bitbucket, and Terraform, enabling seamless optimization as part of your deployment workflows. This ensures that optimizations are consistent with your code and infrastructure changes.
Where can I find technical support or ask additional questions?
If you have technical questions not answered here, you can access Sedai's documentation at docs.sedai.io or contact the support team via the website for personalized assistance.
Security & Compliance
Is Sedai SOC 2 certified?
Yes, Sedai is SOC 2 certified, demonstrating its commitment to high standards of security and compliance. This certification ensures Sedai meets industry standards for data protection and compliance. Learn more.
How does Sedai ensure data security?
Sedai follows strict security protocols, including SOC 2 certification, secure cloud connectivity, and integration with enterprise governance workflows. All optimizations are auditable and compliant with your organization's security requirements. See details.