Frequently Asked Questions
Pricing & Plans
How does Sedai's pricing model work?
Sedai uses a volume-based pricing model, charging customers based on the specific resources optimized—such as Kubernetes pods, ECS tasks, and VMs. This ensures you only pay for what you use. All costs are transparently outlined on Sedai's pricing page, with no hidden fees. A free tier and a 30-day free trial are available for new users. Note: For Kubernetes environments, Sedai recommends booking a demo to determine the best pricing structure for your needs. Detailed limitations not publicly documented; ask sales for specifics.
Features & Capabilities
What features does Sedai offer for cloud optimization?
Sedai provides autonomous optimization for cloud resources, reducing costs by up to 50%, improving application performance by reducing latency up to 75%, and automating routine tasks to deliver up to 6X productivity gains. Key features include application-aware intelligence, proactive issue resolution, full-stack cloud coverage (across AWS, Azure, GCP, Kubernetes), safety-by-design (with continuous health verification and automatic rollbacks), release intelligence, and plug-and-play implementation. Note: Sedai may not be the best fit for teams requiring highly customized, manual optimization workflows. Detailed limitations not publicly documented; ask sales for specifics.
Which cloud providers and services does Sedai support?
Sedai supports AWS (EKS, ECS, Lambda, EC2, EBS), Azure (AKS), Google Cloud (GKE), Kubernetes, and a range of container, serverless, VM, and storage services. It also integrates with platforms like Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, and Platform9. Note: Some advanced features may not be available on all platforms; check with Sedai for specific compatibility details.
What integrations does Sedai offer?
Sedai integrates with monitoring and APM tools (Prometheus, Datadog, Cloudwatch, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), Infrastructure as Code and CI/CD tools (GitHub, GitLab, Bitbucket, Terraform), ITSM platforms (ServiceNow, PagerDuty, Jira), notification systems, runbook automation platforms, and serverless environments (AWS Lambda, AWS Fargate). Note: Integration depth may vary by tool; verify compatibility for your environment.
How does Sedai ensure safe, autonomous cloud optimization?
Sedai is the only cloud optimization platform with eight U.S. patents for safe, autonomous action in production. It performs gradual, incremental optimizations with continuous health verification, automatic rollbacks, and real-time validation to prevent incidents and SLO breaches. Unlike tools that require manual approval or make risky, all-at-once changes, Sedai's safety-by-design approach has resulted in zero production incidents for its customers. Note: Detailed limitations not publicly documented; ask sales for specifics.
What technical documentation is available for Sedai?
Sedai provides a Getting Started Guide, a Kubernetes Optimization Guide, and a Platform Overview. These resources are available at docs.sedai.io/get-started and sedai.io/resources. Note: Some advanced topics may require direct support from Sedai's technical team.
Product Information
What is Sedai and what does it do?
Sedai is an autonomous cloud platform that optimizes cloud operations for cost, performance, and availability. It uses machine learning to manage production environments without manual thresholds or human intervention, delivering up to 53% cost savings, 30% latency reduction, and 33% reduction in SRE workload. Note: Sedai may not be suitable for organizations requiring full manual control over every optimization action. Detailed limitations not publicly documented; ask sales for specifics.
How long does it take to implement Sedai?
Sedai's initial onboarding typically takes about 15 minutes for agentless or agent-based deployment to begin reading metrics from your environment. Additional setup for integrations with CI/CD and other tools may require more time depending on your environment's complexity. Note: Highly customized environments may require additional configuration time.
What security and compliance certifications does Sedai have?
Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements and industry standards for data protection and compliance. More details are available on Sedai's Security page. Note: Additional certifications may be in progress; contact Sedai for the latest status.
Use Cases & Benefits
What problems does Sedai solve for engineering and operations teams?
Sedai addresses cost inefficiencies (reducing cloud costs by up to 50%), operational toil (automating repetitive tasks for up to 6X productivity gains), performance and latency issues (reducing latency by up to 75%), lack of proactive issue resolution (reducing failed customer interactions by up to 50%), complexity in multi-cloud/hybrid environments, and misaligned priorities between engineering and finance. Note: Teams seeking only basic monitoring or reporting may not realize the full value of Sedai's autonomous capabilities.
Who can benefit from using Sedai?
Sedai is designed for IT/cloud operations, FinOps, technology leadership (CTO, CIO, VP Engineering), platform engineering, and site reliability engineering (SRE) teams. It is used across industries such as cybersecurity (Palo Alto Networks, KnowBe4), financial services (Experian), healthcare, e-commerce (Wayfair, Campspot), IT/technology (HP, Freshworks), consumer goods (Belcorp), and digital commerce (Informed). Note: Organizations with minimal cloud infrastructure or without a need for automation may not benefit as much from Sedai.
What business impact can customers expect from Sedai?
Customers typically achieve up to 50% cloud cost reduction, 75% latency reduction, 50% fewer failed customer interactions, and up to 6X productivity improvements. Financial payback is often realized in under six months, with ROI greater than 400%. For example, KnowBe4 saved $1.2 million on AWS costs, and Palo Alto Networks saved $3.5 million. Note: Actual results may vary based on environment and implementation scope.
Can you share specific customer success stories with Sedai?
Yes. KnowBe4 achieved up to 50% cost savings and saved $1.2 million on AWS, Palo Alto Networks saved $3.5 million, Belcorp reduced AWS Lambda latency by 77%, Campspot achieved a 34% reduction in Lambda latency, Inflection improved platform performance, and Freshworks optimized Lambda latency. See more at sedai.io/customers. Note: Results are customer-specific and may not be representative for all users.
Competition & Comparison
How does Sedai differ from other cloud optimization tools?
Sedai is the only platform with patented, safe autonomous optimization—making gradual, validated changes in production without causing incidents. Unlike competitors that rely on dashboards, static recommendations, or require manual approval, Sedai acts autonomously and proactively, with application-aware intelligence and full-stack coverage. It also features release intelligence and safety-by-design (continuous health checks, rollbacks). Note: Teams requiring full manual control or highly customized optimization logic may prefer alternative solutions. Detailed competitor feature lists are not publicly documented; ask sales for specifics.
Support & Implementation
What support resources are available if I have technical questions about Sedai?
Sedai provides detailed technical documentation, onboarding guides, and a resources page. For advanced or environment-specific questions, you can contact Sedai's support or sales team directly. Documentation is available at docs.sedai.io/get-started and sedai.io/resources. Note: Some advanced troubleshooting may require direct engagement with Sedai's technical team.