How does Sedai's pricing model work?

Sedai uses a volume-based pricing model, charging customers based on the specific resources optimized (such as Kubernetes pods, ECS tasks, VMs, etc.). All costs are transparently outlined on Sedai's pricing page, with no hidden fees. Sedai offers a free tier and a 30-day free trial for AWS Lambda optimization. For Kubernetes environments, Sedai recommends booking a demo to discuss your unique needs and determine the best pricing structure. Note: Pricing details for other services may require direct consultation with Sedai sales.

What are the key features of Sedai's autonomous cloud platform?

Sedai's platform offers autonomous optimization, application-aware intelligence, proactive issue resolution, full-stack cloud coverage, safety-by-design, release intelligence, and plug-and-play implementation. It optimizes compute, storage, and data resources across AWS, Azure, GCP, and Kubernetes environments. Unique features include patented safety mechanisms (continuous health verification, automatic rollbacks, incremental changes), and release intelligence that tracks cost, latency, and errors for each deployment. Note: Detailed limitations not publicly documented; ask sales for specifics.

How does Sedai ensure safe, autonomous optimizations in production?

Sedai is the only cloud optimization platform with eight U.S. patents for safe, autonomous action. It performs gradual optimizations, continuously validating safety with health checks, automatic rollbacks, and incremental changes. This approach prevents outages and SLO breaches, unlike platforms that make risky, all-at-once changes. Note: Best fit for teams prioritizing safety; teams needing manual-only control may want to consider alternatives.

What integrations does Sedai support?

Sedai integrates with monitoring and APM tools (Prometheus, Datadog, Cloudwatch, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), CI/CD and IaC platforms (GitHub, GitLab, Bitbucket, Terraform), ITSM tools (ServiceNow, PagerDuty, Jira), notification systems, runbook automation platforms, and serverless services (AWS Lambda, AWS Fargate). Note: Integration coverage may vary by environment; check documentation for specifics.

Which cloud providers and services does Sedai optimize?

Sedai supports optimization for containers (Amazon EKS, Azure AKS, Google GKE, Kubernetes, Amazon ECS, AWS Fargate, Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, Platform9), VMs (EC2), serverless (AWS Lambda), and storage services (AWS EBS). Note: Some services may require additional configuration; consult Sedai documentation for details.

What measurable performance improvements can Sedai deliver?

Sedai customers typically achieve up to 50% reduction in cloud costs, 75% latency reduction, 50% reduction in engineering toil, and 75% fewer failed customer interactions. For example, KnowBe4 reduced their average response time from 18.5 seconds to 80 milliseconds (a 99.5% duration reduction), and Palo Alto Networks saved $3.5 million in cloud costs. Note: Actual results may vary based on environment and workload; consult Sedai for a Proof of Value assessment.

What business impact can customers expect from using Sedai?

Customers can expect up to 50% cloud cost reduction, 75% latency reduction, 50% fewer failed customer interactions, and up to 6X productivity improvements. Typical financial payback is under six months, with ROI greater than 400%. Notable examples include KnowBe4 saving $1.2 million and Palo Alto Networks saving $3.5 million. Note: ROI and payback periods depend on environment complexity and optimization scope.

Who can benefit from Sedai's platform?

Sedai is designed for IT/cloud operations managers, FinOps leads, technology leaders (CTO, CIO, VP Engineering), platform engineers, and site reliability engineers (SREs). Industries represented in case studies include cybersecurity (Palo Alto Networks, KnowBe4), financial services (Experian), healthcare, e-commerce (Wayfair, Campspot), IT/technology (HP, Freshworks), consumer goods (Belcorp), and digital commerce (Informed). Note: Teams with highly manual optimization requirements may need additional customization.

What core problems does Sedai solve?

Sedai addresses cost inefficiencies (up to 50% reduction), operational toil (automates repetitive tasks for up to 6X productivity gains), performance and latency issues (up to 75% reduction), lack of proactive issue resolution (reduces failed customer interactions by up to 50%), complexity in multi-cloud/hybrid environments, and misaligned priorities between engineering and cost efficiency. Note: Best fit for teams seeking autonomous optimization; manual-only teams may require additional support.

How long does it take to implement Sedai, and how easy is it to start?

Initial onboarding takes approximately 15 minutes for agentless or agent-based deployment to begin reading metrics. Additional setup for CI/CD and integrations may require more time depending on environment complexity. Sedai offers plug-and-play implementation, integrates with existing tools, and operates autonomously, reducing manual oversight. Note: Complex environments may require additional configuration; consult Sedai documentation for details.

Do we have to install agents for Sedai to work?

Sedai offers both agentless SaaS solutions (using IAM roles for Amazon EKS or Azure AD roles for Azure AKS) and agent-based SaaS solutions (using Kubernetes RBAC for secure connectivity). This flexibility allows teams to choose the best fit for their environment. Note: Some environments may require agent installation for full functionality.

Where can I find technical documentation for Sedai?

Sedai provides a comprehensive Getting Started Guide (docs.sedai.io/get-started), a Kubernetes Optimization Guide, and a detailed platform overview on the resources page. These resources help users onboard and maximize Sedai's autonomous cloud optimization platform. Note: Documentation may be updated; check links for the latest information.

What security and compliance certifications does Sedai have?

Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements and industry standards for data protection and compliance. For more details, visit Sedai's Security page. Note: Additional certifications may be available; consult Sedai for specifics.

Can you share specific case studies or customer success stories?

Sedai has delivered measurable results for customers across industries. KnowBe4 achieved up to 50% cost savings and improved customer experience with AWS Lambda, saving $1.2 million. Palo Alto Networks saved $3.5 million in cloud costs. Belcorp reduced AWS Lambda latency by 77%. Campspot achieved a 34% reduction in AWS Lambda latency. Inflection and Freshworks improved platform performance and reduced cold start latency. For more stories, visit sedai.io/customers. Note: Results may vary; consult Sedai for a Proof of Value assessment.

How does Sedai differ from other cloud optimization platforms?

Sedai is the only platform with patented safety mechanisms for autonomous optimization, ensuring no incidents or SLO breaches in production. Unlike competitors that rely on dashboards or manual recommendations, Sedai executes real-time optimizations autonomously. It offers application-aware intelligence, full-stack coverage, proactive issue resolution, and release intelligence. Note: Sedai may not be the best fit for teams requiring manual-only control or those with highly specialized legacy environments.

What should I do if I have a technical question not answered here?

If your technical question is not addressed in this FAQ, consult Sedai's technical documentation (docs.sedai.io/get-started) or contact Sedai support directly for personalized assistance. Note: Some advanced topics may require direct engagement with Sedai's engineering team.

How much does Sedai cost? How does pricing work?

Sedai uses a simple, volume-based pricing model, designed to ensure our customers achieve a positive ROI. For example, we charge 1 Sedai Billing Unit (SBU) for each vCPU that our platform manages. There are no overage penalties — if you exceed your monthly commitment, you simply pay the same rate for the extra usage. You can also adjust your commitment, as your needs change over time. Please book a demo to discuss our specific pricing options & discounts.

How does Sedai make sure that optimizations never cause availability issues or degrade performance?

Safe optimization is our secret sauce. When Sedai identifies a potential cost or performance improvement, our platform makes that optimization in gradual steps, while continuously validating the impact of the change on your environment. For example, if Sedai determines it can lower the memory limit of a container without impacting performance, it won’t make a big change all at once, from say 12 to 4 GB. Instead, Sedai will gradually lower the memory to achieve maximum cost savings, until the exact point where performance is impacted.

Which cloud providers does Sedai support? And what specific services can Sedai optimize?

Sedai supports the widest range of cloud services & on-prem workloads in our industry. This includes all the major cloud providers: AWS, Microsoft Azure, Google Cloud Platform, & Oracle Cloud Infrastructure. We’re the experts at optimizing Kubernetes — think EKS, AKS, & GKE, as well as on-prem, self-managed clusters. But our platform is unique in going way beyond K8s. Sedai also optimizes storage, data platforms, and AI/ML workloads. Check out our integrations page for the full list.

What makes Sedai different from competitors? Why choose Sedai?

Only Sedai deeply understands how your applications behave, which is why our platform can optimize safely without causing performance or availability issues. Most tools either stop at recommendations or make risky changes based on surface-level metrics like CPU and memory utilization. Sedai goes deeper. Our patented ML models learn what your applications actually need by analyzing traffic patterns, dependencies, and golden signals like latency, errors, traffic, and saturation. That application-aware approach is what makes Sedai safe in production. To date, Sedai has performed more than 25 million optimizations with zero incidents.

Will I be able to control Sedai’s actions? What if we want to roll back a change?

Sedai offers three operating modes that give you full control. In Datapilot mode, Sedai provides read-only recommendations, for you to implement. In Copilot mode, Sedai lets your team approve optimizations with one click, which Sedai then safely executes. Once you trust the platform, you can turn on Autopilot mode for resources or environments that you select, which enables Sedai to make optimizations autonomously. Across the board, Sedai enables your team to instantly roll back a change, schedule maintenance windows, & pause optimizations for any reason.

How does Sedai integrate with our CI/CD pipeline? Does it lead to IaC drift?

Sedai is built to work alongside your existing CI/CD & GitOps workflows. Whenever Sedai optimizes a resource, it automatically opens a pull request in your Git repository reflecting the changes, keeping your IaC in sync across Terraform, Helm, & Kustomize. If your pipeline would otherwise overwrite Sedai's changes, our built-in overwrite protection (including a Kubernetes Admission Controller for GitOps tools like Argo CD or Flux) ensures optimizations are preserved, without disrupting your workflow. The result: full auditability, no hidden drift, & no rip-and-replace required.

What is the difference between an “automated” system and a truly “autonomous” system, like Sedai?

This is the #1 most important question to ask when you’re evaluating any system that will make changes in production, without a human in the loop. Automated systems follow rigid instructions & scripts: “if X, then do Y.” Meanwhile, autonomous systems make decisions in real time to achieve big-picture goals, like upholding your SLO for latency when your website traffic spikes. Sedai is able to make these intelligent, contextual decisions, because our platform uses ML to understand the behavior of your apps. For a deeper answer, check out this in-depth blog.

How do you assess Sedai’s impact on application performance? What metrics does the platform look at?

Sedai uses a combination of metrics to paint a full picture of your application behavior. This includes the “golden signals” of latency, traffic, errors, & saturation — as well as seasonal trends. Our platform integrates with your existing APM tools, and then it applies patented machine learning to develop a thorough understanding of each app & microservice.

Do we have to install agents for Sedai to work?

Sedai offers both agent-based and agentless deployment options, dependent on your use case. For most cloud resources, Sedai connects securely via IAM permissions, without requiring an agent. However, for Kubernetes clusters, we recommend using our Smart Agent for deeper integration. You can also choose agentless setups for AKS, EKS, & GKE clusters, if you prefer. Onboarding is quick — typically just 15 minutes.

I have a technical question that isn’t answered here. Now what?

You can try asking our website chatbot. But the best way is to schedule a meeting with our team. This will be a 30-minute conversation with a technical expert, who can address any question about how Sedai works with your infrastructure and tools.

Self-Driving Cloud

Your Cloud on Autopilot

Sedai is the only safe way to optimize your cloud. Our platform uses patented reinforcement learning to reduce costs, improve performance, & prevent outages. In real time. All the time. You can start in Copilot — approving optimizations with a click. Then switch to Autopilot when you're ready for fully autonomous operations.

Sedai eliminates every source of waste in your cloud. It takes action in gradual steps — using a patented process to validate safety.

Sedai finds the ideal settings for your apps & infrastructure, in real time, based on live data. It lets you deliver the best possible user experience.

Sedai detects & fixes availability issues — before they cause outages. It even predicts how your resource needs will change in the future.

Cost Saving Opportunities dashboard displaying various options

Service Level Objectives - Monitor your resource performance Dashboard UI

Not to brag, but...

The world’s coolest companies love Sedai. Palo Alto Networks. Avis. Experian. HP. These customers trust our platform to manage their critical infrastructure — because we’ve never caused an issue. Never. You can hire an army of SREs. Or you can turn on Sedai.

$3.5M

Cloud cost reduction

“Sedai has helped us save millions of dollars by optimizing and managing our own back-end services. [The] autonomous system is transformative.”

Suresh Sangiah

SVP of Engineering

What customers say

Sedai Ranks #1 in Key Features for Kubernetes Management!

Supercharge Your Stack

Sedai boosts your entire stack to peak performance.

Sedai rightsizes workloads, tunes scaling, and optimizes nodes & clusters to cut costs while meeting SLOs.

Amazon EKS

Azure AKS

Google GKE

Kubernetes

Amazon ECS

AWS Fargate

Openshift

Rancher

IBM Cloud

Alibaba Container

Digital Ocean

VMWare Tanzu

Oracle

Platform9

Sedai is the Safe Way

(Because we literally patented safety.)

Yes, there are other solutions for cloud optimization. No, they’re not safe. Sedai has eight U.S. patents on the ability to take autonomous action, without ever causing an incident in production. Zero. That’s a promise only we can make.

See why

We Kill Toil

So engineers can bring new products to life.

Today, engineering teams are still stuck doing repetitive tasks,  like rightsizing resources and firefighting issues. We built Sedai to eliminate this toil — so we can all focus on building new things. Because we’re engineers, too.

Our story