Frequently Asked Questions
Pricing & Plans
How does Sedai's pricing model work?
Sedai uses a volume-based pricing model, charging customers based on the specific resources optimized, such as Kubernetes pods, ECS tasks, VMs, and more. This ensures you only pay for what you use. All costs are transparently outlined on Sedai's pricing page, with no hidden fees. (Source: https://www.sedai.io/pricing)
Does Sedai offer a free trial or free tier?
Yes, Sedai offers a free tier and a 30-day free trial so you can evaluate the platform's benefits without financial commitment. You can sign up for the trial here. (Source: https://www.sedai.io/pricing)
How can I get a custom pricing quote for my Kubernetes environment?
Sedai recommends booking a demo to discuss your unique needs and determine the best pricing structure for Kubernetes environments. Schedule a demo here. (Source: https://www.sedai.io/pricing)
Are there any hidden fees in Sedai's pricing?
No, Sedai's pricing is fully transparent with no hidden fees. All costs are clearly outlined on the pricing page. (Source: https://www.sedai.io/pricing)
Features & Capabilities
What are Sedai's core features?
Sedai offers autonomous optimization, application-aware intelligence, proactive issue resolution, full-stack cloud coverage, safety-by-design, release intelligence, and plug-and-play implementation. These features enable cost savings, performance improvements, and operational efficiency. (Source: https://www.sedai.io/resources#Solution-Briefs)
How does Sedai optimize cloud costs?
Sedai eliminates every source of waste in your cloud by rightsizing workloads, tuning scaling, and optimizing nodes and clusters. Customers have achieved up to 50% cost savings through continuous optimization. (Source: https://sedai.io/platform, https://sedai.io/solution/cloud-cost-optimization)
How does Sedai improve application performance?
Sedai finds the ideal settings for your apps and infrastructure in real time, based on live data. It reduces latency by up to 75% and enhances responsiveness for customer-facing services. (Source: https://sedai.io/platform, https://sedai.io/solution/application-performance)
How does Sedai increase availability and prevent outages?
Sedai detects and fixes availability issues before they cause outages, and predicts how resource needs will change in the future. Its patented safety mechanisms ensure optimizations never cause incidents in production. (Source: https://sedai.io/platform)
What technologies and services does Sedai support?
Sedai supports containers (Amazon EKS, Azure AKS, Google GKE, Kubernetes, Amazon ECS, AWS Fargate, Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, Platform9), VMs, serverless (AWS Lambda), and storage services (AWS EBS). (Source: Sedai Overview for AWS- Digital (3).pdf, https://sedai.io/platform)
What integrations does Sedai offer?
Sedai integrates with monitoring/APM tools (Prometheus, Datadog, Cloudwatch, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), IaC & CI/CD (GitHub, GitLab, Bitbucket, Terraform), ITSM (ServiceNow, PagerDuty, Jira), notification tools, runbook automation platforms, and serverless (AWS Lambda, AWS Fargate). (Source: Sedai Technology Overview-Digital (2).pdf)
How does Sedai ensure safety during optimization?
Sedai's patented safety mechanisms include continuous health verification, automatic rollbacks, and incremental changes for real-time validation. Sedai has eight U.S. patents for safe autonomous action and has never caused an incident in production. (Source: https://sedai.io/platform)
What is the difference between Sedai's Copilot and Autopilot modes?
Copilot mode allows you to approve optimizations with a click, giving you control over changes. Autopilot mode enables fully autonomous operations, where Sedai acts on your behalf in real time. (Source: https://sedai.io/platform)
How does Sedai prevent configuration drift when integrating with CI/CD pipelines?
Sedai integrates seamlessly with CI/CD pipelines and Infrastructure as Code (IaC) tools, ensuring consistency and preventing configuration drift. It operates within your existing workflows and governance frameworks. (Source: Sedai Buyer Personas.pptx)
Competition & Comparison
How does Sedai differ from other cloud optimization platforms?
Sedai is the only platform patented for safe, autonomous optimization in production, with zero incidents. Unlike competitors that rely on dashboards or manual recommendations, Sedai executes real-time optimizations autonomously, validates safety, and offers full-stack coverage. (Source: https://sedai.io/platform, https://www.sedai.io/resources#Solution-Briefs)
What makes Sedai safer than other cloud optimization solutions?
Sedai's patented safety mechanisms, including continuous health verification and automatic rollbacks, ensure that optimizations never cause incidents or breach SLOs. Sedai has never caused an issue in production, a promise unique to its platform. (Source: https://sedai.io/platform)
How does Sedai's application-aware intelligence compare to traditional tools?
Traditional tools optimize infrastructure using coarse metrics like CPU or memory. Sedai uses application-aware intelligence, understanding traffic patterns, dependencies, and SLO boundaries to optimize for application outcomes and user experience. (Source: Sedai Buyer Personas.pptx)
Does Sedai offer full-stack optimization compared to point solutions?
Yes, Sedai provides full-stack cloud coverage across compute, Kubernetes, storage, data platforms, and AI/ML workloads, unlike point solutions that focus on specific areas. (Source: Sedai Buyer Personas.pptx)
How does Sedai's release intelligence feature compare to competitors?
Sedai uniquely connects software releases to their real-world impact, showing teams how deployments affect cost, performance, and system risk. This allows for precise change attribution and smoother releases, a feature not commonly found in other solutions. (Source: Sedai Buyer Personas.pptx)
Use Cases & Benefits
What business impact can customers expect from using Sedai?
Customers can expect up to 50% cloud cost reduction, 75% latency reduction, 6X productivity gains, and improved release quality. Typical financial payback is under six months, with ROI greater than 400%. (Source: Sedai Platform Overview (1).pdf, https://sedai.io/blog/knowbe4)
What problems does Sedai solve for engineering teams?
Sedai eliminates engineering toil by automating repetitive tasks like rightsizing resources and firefighting issues, freeing teams to focus on innovation. (Source: Sedai Buyer Personas.pptx)
Who can benefit from Sedai's platform?
Sedai is ideal for IT/cloud operations, FinOps, technology leadership, platform engineering, and site reliability engineering teams across industries like cybersecurity, financial services, healthcare, e-commerce, and IT. (Source: Sedai Buyer Personas.pptx)
What industries are represented in Sedai's case studies?
Sedai's case studies include cybersecurity (Palo Alto Networks, KnowBe4), financial services (Experian), healthcare, e-commerce (Wayfair, Campspot), IT and technology (HP, Freshworks), consumer goods (Belcorp), and digital commerce (Informed). (Source: https://sedai.io/resources)
Can you share specific customer success stories?
KnowBe4 achieved up to 50% cost savings and saved $1.2 million on AWS. Palo Alto Networks saved $3.5 million in cloud costs. Belcorp reduced AWS Lambda latency by 77%. Campspot achieved a 34% reduction in AWS Lambda latency. (Source: https://sedai.io/blog/knowbe4, https://sedai.io/resources/palo-alto-networks-case-study)
What measurable outcomes have Sedai customers achieved?
Customers have achieved 30% reduction in cloud costs, 75% fewer failed customer interactions, 50% reduction in engineering toil, and up to 99.5% duration reduction in response times. (Source: https://sedai.io/platform)
Technical Requirements & Implementation
How long does it take to implement Sedai?
Initial onboarding takes approximately 15 minutes for agentless or agent-based deployment. Additional setup for integrations may require more time depending on your environment. (Source: Sedai Platform Overview (1).pdf)
How easy is it to start using Sedai?
Sedai offers a plug-and-play implementation process, ensuring minimal disruption during onboarding. It works with your existing tools and workflows, and operates autonomously on behalf of your operations team. (Source: Sedai Platform Overview (1).pdf)
What technical documentation is available for Sedai?
Sedai provides a Getting Started Guide, Kubernetes Optimization Guide, and Platform Overview. Access these resources at docs.sedai.io/get-started and sedai.io/resources. (Source: https://docs.sedai.io/get-started)
What are Sedai's implementation options?
Sedai offers agentless SaaS solutions (using IAM roles for Amazon EKS or Azure AD roles for Azure AKS) and agent-based SaaS solutions (using Kubernetes RBAC for secure connectivity). (Source: Sedai Overview for AWS- Digital (3).pdf)
Security & Compliance
What security and compliance certifications does Sedai have?
Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements and industry standards for data protection and compliance. Learn more on Sedai's Security page. (Source: manual)
How does Sedai ensure enterprise-grade governance?
Sedai integrates with Infrastructure as Code (IaC), IT Service Management (ITSM), and compliance workflows to ensure safe and auditable changes. Features include SLO enforcement, guardrails, and rollback mechanisms. (Source: Sedai Buyer Personas.pptx)
Product Information & Support
What is Sedai's primary purpose?
Sedai acts as an autonomous cloud management platform, optimizing cloud operations for cost, performance, and availability. Its goal is to eliminate toil for engineers and enable impactful, innovative work. (Source: Sedai Buyer Personas.pptx)
How does Sedai assess its impact on application performance?
Sedai measures metrics such as latency, failed customer interactions, engineering toil, and response times. For example, KnowBe4 reduced average response time from 18.5 seconds to 80 milliseconds, a 99.5% duration reduction. (Source: https://sedai.io/platform)
How can I get support or answers to technical questions not covered here?
If you have a technical question that isn't answered here, you can access Sedai's documentation or contact support via the resources page or docs.sedai.io/get-started. (Source: https://docs.sedai.io/get-started)
Who are some of Sedai's customers?
Sedai's customers include KnowBe4, Palo Alto Networks, Belcorp, Campspot, Inflection, and Freshworks. These companies have achieved measurable results in cost savings and performance improvements. (Source: https://sedai.io/blog/knowbe4, https://sedai.io/resources/palo-alto-networks-case-study)