Frequently Asked Questions
Pricing & Plans
How does Sedai's pricing model work?
Sedai uses a volume-based pricing model, charging customers based on the specific resources optimized—such as Kubernetes pods, ECS tasks, VMs, and more. This ensures you only pay for what you use. All costs are transparently outlined on Sedai's pricing page, with no hidden fees. Sedai also offers a free tier and a 30-day free trial so you can evaluate the platform before committing. Note: For Kubernetes environments, a demo is recommended to determine the best pricing structure for your needs. Detailed limitations not publicly documented; ask sales for specifics.
Features & Capabilities
What are the core features of Sedai's autonomous cloud platform?
Sedai offers autonomous optimization, application-aware intelligence, proactive issue resolution, full-stack cloud coverage, safety-by-design, release intelligence, and plug-and-play implementation. Key capabilities include up to 50% cost savings, 75% latency reduction, 6X productivity gains, and support for AWS, Azure, GCP, and Kubernetes environments. Sedai operates in Datapilot (observability), Copilot (one-click optimizations), and Autopilot (fully autonomous execution) modes. Note: Best fit for teams seeking autonomous, safety-focused optimization; teams requiring deep customization or manual control may want to consider alternatives. Source.
How does Sedai ensure safe, autonomous optimization in production?
Sedai is the only cloud optimization platform with eight U.S. patents for safe, autonomous action in production. It makes gradual, incremental changes with continuous health verification and automatic rollbacks, ensuring no incidents or SLO breaches. This safety-by-design approach addresses the main barrier to automation adoption. Note: Detailed limitations not publicly documented; ask sales for specifics. Source.
Which cloud providers and services does Sedai support?
Sedai supports AWS (EKS, ECS, Lambda, EC2, EBS), Azure (AKS), Google Cloud (GKE), Kubernetes, and a range of container, serverless, VM, and storage services. It also integrates with platforms like Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, and Platform9. Note: Some specialized or legacy environments may require custom integration; contact Sedai for details. Source.
What integrations does Sedai offer?
Sedai integrates with monitoring and APM tools (Prometheus, Datadog, Cloudwatch, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), IaC and CI/CD tools (GitHub, GitLab, Bitbucket, Terraform), ITSM (ServiceNow, PagerDuty, Jira), notification systems, runbook automation, and serverless platforms (AWS Lambda, AWS Fargate). Note: Integration depth may vary by tool; verify compatibility for your stack. Source.
How does Sedai handle rollbacks and change control?
Sedai features automatic rollbacks and incremental changes, allowing real-time validation and safe reversal of optimizations if needed. This ensures that any change can be reverted without impacting production. Note: For highly regulated environments, additional manual controls may be required. Source.
Product Performance & Results
What measurable results have customers achieved with Sedai?
Customers have achieved up to 50% reduction in cloud costs, 75% fewer failed customer interactions, 50% reduction in engineering toil, and 30% reduction in latency for real-time services. For example, KnowBe4 reduced average response time from 18.5 seconds to 80 milliseconds (a 99.5% reduction) and saved $1.2 million on AWS costs. Palo Alto Networks saved $3.5 million through Sedai's optimization. Note: Results may vary based on environment and implementation; not all customers will achieve maximum savings. Source, Source.
How quickly can Sedai be implemented?
Initial onboarding for Sedai takes approximately 15 minutes for agentless or agent-based deployment to begin reading metrics from your environment. Additional setup for integrations with CI/CD and other tools may require more time depending on complexity. Note: Large or highly customized environments may require additional configuration. Source.
Use Cases & Benefits
What problems does Sedai solve for engineering and operations teams?
Sedai addresses cost inefficiencies, operational toil, performance and latency issues, lack of proactive issue resolution, complexity in multi-cloud and hybrid environments, and misaligned priorities between engineering and finance. It automates repetitive tasks, rightsizes workloads, and proactively resolves issues, delivering up to 6X productivity gains and reducing failed customer interactions by up to 50%. Note: Teams with highly specialized or legacy systems may require custom solutions. Source.
Who can benefit most from using Sedai?
Sedai is designed for IT/cloud operations, FinOps, technology leadership, platform engineering, and site reliability engineering (SRE) teams. It is used by organizations in cybersecurity, financial services, healthcare, e-commerce, IT, consumer goods, and digital commerce. Note: Best fit for teams seeking autonomous optimization and measurable results; teams with strict manual control requirements may want to consider alternatives. Source.
Security & Compliance
What security and compliance certifications does Sedai have?
Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements and industry standards for data protection and compliance. For more details, visit the Sedai Security page. Note: Additional certifications may be required for certain regulated industries; contact Sedai for specifics.
Support & Implementation
What technical documentation is available for Sedai?
Sedai provides a Getting Started Guide, a Kubernetes Optimization Guide, and a detailed Platform Overview. These resources are available at docs.sedai.io/get-started and sedai.io/resources. Note: Some advanced topics may require direct support from Sedai's technical team.
Customer Success & Proof
Can you share specific case studies or customer success stories with Sedai?
Yes. Notable examples include KnowBe4 achieving 50% cost savings and saving $1.2 million on AWS, Palo Alto Networks saving $3.5 million, Belcorp reducing AWS Lambda latency by 77%, and Campspot achieving a 34% reduction in AWS Lambda latency. For more, see the Sedai customer page. Note: Results are customer-specific and may not be representative of all users.