Frequently Asked Questions

Pricing & Plans

How does Sedai's pricing model work?

Sedai uses a volume-based pricing model, charging customers based on the specific resources optimized—such as Kubernetes pods, ECS tasks, VMs, and more. This ensures you only pay for what you use. All costs are transparently outlined on Sedai's pricing page, with no hidden fees. Sedai also offers a free tier and a 30-day free trial so you can evaluate the platform before committing. Note: For Kubernetes environments, Sedai recommends booking a demo to discuss your unique needs and determine the best pricing structure. Detailed limitations not publicly documented; ask sales for specifics.

Features & Capabilities

What features does Sedai offer for cloud optimization?

Sedai provides autonomous cloud optimization, including cost reduction (up to 50%), latency reduction (up to 75%), and operational toil elimination (up to 6X productivity gains). Key features include: patented safety-by-design for autonomous actions, application-aware intelligence, proactive issue resolution, release intelligence, and full-stack coverage across compute, storage, and data on AWS, Azure, GCP, and Kubernetes. Sedai offers three modes: Datapilot (observability), Copilot (one-click optimizations), and Autopilot (fully autonomous execution). Note: Sedai is best fit for teams seeking autonomous, safe optimization; teams requiring manual-only control may want to consider alternatives.

How does Sedai ensure safe optimizations without causing outages?

Sedai is the only cloud optimization platform with eight U.S. patents for safe, autonomous action in production. It makes gradual, incremental changes and continuously validates system health, with automatic rollbacks if issues are detected. Sedai has never caused a production incident or breached SLOs, as confirmed by customer case studies. Note: While Sedai's safety mechanisms are patented, teams with highly custom or legacy environments should validate compatibility during onboarding.

What integrations does Sedai support?

Sedai integrates with monitoring and APM tools (Prometheus, Datadog, Cloudwatch, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), IaC and CI/CD tools (GitHub, GitLab, Bitbucket, Terraform), ITSM platforms (ServiceNow, PagerDuty, Jira), notification tools, runbook automation, and serverless platforms (AWS Lambda, AWS Fargate). Note: Some integrations may require additional setup time depending on your environment's complexity.

Which cloud providers and services does Sedai support?

Sedai supports AWS (EKS, ECS, Lambda, EC2, EBS, Fargate), Azure (AKS), Google Cloud (GKE), Kubernetes, Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, and Platform9. This enables optimization across containers, VMs, serverless, and storage services. Note: For the latest supported services, consult Sedai's technical documentation.

Does Sedai require agents to be installed?

Sedai offers both agentless and agent-based SaaS deployment options. Agentless connections use IAM roles (for AWS EKS) or Azure AD roles (for Azure AKS), while agent-based deployments use Kubernetes RBAC for secure connectivity. Initial onboarding typically takes about 15 minutes. Note: Some advanced features may require agent-based deployment; consult documentation for details.

Use Cases & Business Impact

What business impact can customers expect from using Sedai?

Customers typically achieve up to 50% cloud cost reduction, 75% latency reduction, and 6X productivity gains. For example, KnowBe4 saved $1.2 million on AWS costs, and Palo Alto Networks saved $3.5 million. Typical payback is under six months with ROI greater than 400%. Note: Results may vary based on environment complexity and optimization scope.

Who can benefit from using Sedai?

Sedai is designed for IT/cloud operations, FinOps, technology leadership (CTO, CIO, VP Engineering), platform engineering, and SRE teams. It is used across industries such as cybersecurity (Palo Alto Networks, KnowBe4), financial services (Experian), healthcare, e-commerce (Wayfair, Campspot), IT/technology (HP, Freshworks), consumer goods (Belcorp), and digital commerce (Informed). Note: Teams with highly specialized or legacy environments should validate fit during a proof of value.

What problems does Sedai solve for engineering and operations teams?

Sedai addresses cost inefficiencies (up to 50% savings), operational toil (automates repetitive tasks), performance and latency issues (up to 75% reduction), lack of proactive issue resolution (reduces failed interactions by up to 50%), complexity in multi-cloud/hybrid environments, and misaligned priorities between engineering and finance. Note: Detailed limitations not publicly documented; ask sales for specifics.

Product Performance & Customer Proof

What measurable results have customers achieved with Sedai?

Customers have reported a 30% reduction in cloud costs, 75% fewer failed customer interactions, and 50% reduction in engineering toil. KnowBe4 reduced average response time from 18.5 seconds to 80 milliseconds (99.5% duration reduction). Palo Alto Networks saved $3.5 million in cloud costs. Belcorp reduced AWS Lambda latency by 77%. Note: Results are based on published case studies; individual outcomes may vary.

Can you share specific customer success stories?

Yes. KnowBe4 achieved 50% cost savings and saved $1.2 million on AWS, Palo Alto Networks saved $3.5 million, Belcorp reduced AWS Lambda latency by 77%, and Campspot achieved a 34% reduction in AWS Lambda latency. Inflection and Freshworks improved platform performance and reduced cold start latency. See Sedai's customer page for more details. Note: Results are specific to each customer environment.

Implementation & Technical Requirements

How long does it take to implement Sedai and how easy is it to start?

Initial onboarding takes about 15 minutes for agentless or agent-based deployment to begin reading metrics. Additional setup for CI/CD and integrations may require more time depending on environment complexity. Sedai's plug-and-play process minimizes disruption, and it integrates with existing tools and workflows. Note: Some advanced integrations may require additional configuration.

Where can I find technical documentation for Sedai?

Sedai provides a Getting Started Guide, Kubernetes Optimization Guide, and a Platform Overview. Access these resources at docs.sedai.io/get-started and the resources page. Note: Some advanced topics may require direct support from Sedai's technical team.

Security & Compliance

What security and compliance certifications does Sedai have?

Sedai is SOC 2 certified, demonstrating adherence to stringent security and data protection standards. For more details, visit Sedai's Security page. Note: For additional compliance requirements, contact Sedai's security team.

Competition & Differentiation

How does Sedai differ from other cloud optimization platforms?

Sedai is the only platform with patented safety-by-design for autonomous optimization, never causing a production incident. It offers application-aware intelligence, proactive issue resolution, release intelligence, and full-stack coverage. Unlike competitors that rely on static rules or manual adjustments, Sedai continuously executes real-time optimizations. Note: Teams requiring manual-only control or with highly custom environments may want to evaluate alternatives.

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Autonomous Cloud Optimization

Cut Cloud Costs Without Breaking Prod.

Engineering teams trust Sedai to safely optimize the cloud. Our platform learns what your applications actually need — so you can eliminate waste without risking performance.

Prove It

Your Cloud on Autopilot

Sedai is the only safe way to optimize your cloud. Our platform uses patented reinforcement learning to reduce costs, improve performance, & prevent outages. In real time. All the time. You can start in Copilot — approving optimizations with a click. Then switch to Autopilot when you're ready for fully autonomous operations.

Sedai eliminates every source of waste in your cloud. It takes action in gradual steps — using a patented process to validate safety.

Sedai finds the ideal settings for your apps & infrastructure, in real time, based on live data. It lets you deliver the best possible user experience.

Sedai detects & fixes availability issues — before they cause outages. It even predicts how your resource needs will change in the future.

Cost Saving Opportunities dashboard displaying various options
Service Level Objectives - Monitor your resource performance Dashboard UI
Action Summary User Interface

Not to brag, but...

The world’s coolest companies love Sedai. Palo Alto Networks. Avis. Experian. HP. These customers trust our platform to manage their critical infrastructure — because we’ve never caused an issue. Never. You can hire an army of SREs. Or you can turn on Sedai.

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Suresh Sangiah - SVP of Engineering

$3.5M

Cloud cost reduction

“Sedai has helped us save millions of dollars by optimizing and managing our own back-end services. [The] autonomous system is transformative.”

Suresh Sangiah

SVP of Engineering

What customers say

Sedai Ranks #1 in Key Features for Kubernetes Management!

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Supercharge Your Stack

Sedai boosts your entire stack to peak performance.

Sedai rightsizes workloads, tunes scaling, and optimizes nodes & clusters to cut costs while meeting SLOs.

Amazon EKS

Azure AKS

Google GKE

Kubernetes

Amazon ECS

AWS Fargate

Openshift

Rancher

IBM Cloud

Alibaba Container

Digital Ocean

VMWare Tanzu

Oracle

Platform9

Sedai is the Safe Way

(Because we literally patented safety.)

Yes, there are other solutions for cloud optimization. No, they’re not safe. Sedai has eight U.S. patents on the ability to take autonomous action, without ever causing an incident in production. Zero. That’s a promise only we can make.

Safe Autonomy
See why

We Kill Toil

So engineers can bring new products to life.

Today, engineering teams are still stuck doing repetitive tasks, 
like rightsizing resources and firefighting issues. We built Sedai to
eliminate this toil — so we can all focus on building new things.
Because we’re engineers, too.

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