Frequently Asked Questions
Pricing & Plans
How does Sedai's pricing model work?
Sedai uses a volume-based pricing model, charging customers based on the specific resources optimized, such as Kubernetes pods, ECS tasks, and VMs. All costs are transparently outlined on Sedai's pricing page, with no hidden fees. Sedai also offers a free tier and a 30-day free trial, allowing users to evaluate the platform before committing. For Kubernetes environments, it's recommended to book a demo to discuss your unique needs and determine the best pricing structure. Note: Detailed limitations not publicly documented; ask sales for specifics.
Features & Capabilities
What features does Sedai offer for cloud optimization?
Sedai provides autonomous cloud optimization, including cost reduction (up to 50%), latency reduction (up to 75%), and operational toil reduction (up to 6X productivity gains). Key features include autonomous optimization, application-aware intelligence, proactive issue resolution, full-stack cloud coverage (across AWS, Azure, GCP, Kubernetes), safety-by-design (with patented safety mechanisms), release intelligence, and plug-and-play implementation. Note: Sedai may not be suitable for organizations requiring manual-only control over all optimizations; ask sales for specifics.
How does Sedai ensure safe, autonomous optimizations in production?
Sedai is the only cloud optimization platform with eight U.S. patents for safe, autonomous action in production. It performs gradual, incremental optimizations with continuous health verification, automatic rollbacks, and real-time validation to prevent incidents or SLO breaches. Sedai has never caused a production incident, as confirmed by customers like Palo Alto Networks. Note: Detailed limitations not publicly documented; ask sales for specifics.
What integrations does Sedai support?
Sedai integrates with monitoring and APM tools (Prometheus, Datadog, Cloudwatch, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), IaC and CI/CD tools (GitHub, GitLab, Bitbucket, Terraform), ITSM systems (ServiceNow, PagerDuty, Jira), notification tools, runbook automation platforms, and serverless services (AWS Lambda, AWS Fargate). Note: Some integrations may require additional setup time depending on your environment.
Which cloud providers and services does Sedai support?
Sedai supports AWS (EKS, ECS, Lambda, EC2, EBS), Azure (AKS), Google Cloud (GKE), Kubernetes, and other platforms such as Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, and Platform9. Note: Not all features may be available for every platform; check with Sedai for platform-specific capabilities.
Use Cases & Benefits
What problems does Sedai solve for engineering and operations teams?
Sedai addresses cost inefficiencies (reducing cloud costs by up to 50%), operational toil (automating repetitive tasks for up to 6X productivity gains), performance and latency issues (reducing latency by up to 75%), lack of proactive issue resolution (reducing failed customer interactions by up to 50%), complexity in multi-cloud/hybrid environments, and misaligned priorities between engineering and finance. Note: Sedai may not be suitable for organizations with highly specialized, non-cloud-native workloads; ask sales for specifics.
Who can benefit from using Sedai?
Sedai is designed for IT/cloud operations managers, FinOps leads, technology leaders (CTO, CIO, VP Engineering), platform engineering teams, and site reliability engineers (SREs) in industries such as cybersecurity, financial services, healthcare, e-commerce, IT, consumer goods, and digital commerce. Note: Best fit for organizations running cloud-native workloads; teams with legacy, on-premises-only environments may want to consider alternatives.
What business impact can customers expect from Sedai?
Customers typically achieve up to 50% cloud cost reduction, up to 75% latency reduction, up to 6X productivity gains, and a financial payback in under six months with ROI greater than 400%. For example, KnowBe4 saved $1.2 million on AWS costs, and Palo Alto Networks saved $3.5 million. Note: Actual results may vary depending on environment and usage; ask for a Proof of Value to assess your potential impact.
Technical Requirements & Implementation
How long does it take to implement Sedai and how easy is it to start?
Initial onboarding takes approximately 15 minutes for agentless or agent-based deployment to begin reading metrics from your environment. Additional setup for integrations (CI/CD, ITSM, etc.) may require more time depending on complexity. Sedai offers a plug-and-play process and works with existing tools and workflows. Note: Complex environments may require additional integration time; ask for a demo to discuss your setup.
Does Sedai require installing agents?
Sedai offers both agentless and agent-based SaaS solutions. Agentless deployment connects securely using IAM roles (Amazon EKS) or Azure AD roles (Azure AKS). Agent-based deployment uses Kubernetes RBAC for secure connectivity. Note: The best option depends on your environment and security requirements; consult Sedai for guidance.
Where can I find technical documentation for Sedai?
Sedai provides a Getting Started Guide, Kubernetes Optimization Guide, and a Platform Overview. Access these resources at docs.sedai.io/get-started and the resources page. Note: Some advanced documentation may require contacting support or sales.
Security & Compliance
What security and compliance certifications does Sedai have?
Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements and industry standards for data protection and compliance. For more details, visit the Sedai Security page. Note: For additional certifications or compliance needs, contact Sedai directly.
Customer Proof & Success Stories
Can you share specific case studies or customer success stories with Sedai?
Yes. Notable examples include KnowBe4 (saved $1.2 million on AWS, 50% cost savings, case study), Palo Alto Networks (saved $3.5 million, case study), Belcorp (77% AWS Lambda latency reduction), Campspot (34% AWS Lambda latency reduction), Inflection and Freshworks (improved platform performance and reduced latency). For more, visit the customer page. Note: Results are customer-specific and may not be representative for all users.
Product Information & Differentiation
How does Sedai differ from other cloud optimization tools?
Sedai is the only platform with patented, safe autonomous optimization in production, never causing an incident. It offers application-aware intelligence, proactive issue resolution, full-stack cloud coverage, safety-by-design, and release intelligence. Unlike competitors that rely on dashboards or static recommendations, Sedai acts autonomously and safely. Note: Teams requiring manual approval for every change may prefer traditional tools; Sedai is best for those seeking autonomous operations with safety guarantees.