Frequently Asked Questions

Pricing & Plans

How does Sedai's pricing model work?

Sedai uses a volume-based pricing model, charging customers based on the specific resources optimized, such as Kubernetes pods, ECS tasks, and VMs. All costs are transparently outlined on Sedai's pricing page, with no hidden fees. Sedai also offers a free tier and a 30-day free trial, allowing users to evaluate the platform before committing. For Kubernetes environments, it's recommended to book a demo to discuss your unique needs and determine the best pricing structure. Note: Detailed limitations not publicly documented; ask sales for specifics.

Features & Capabilities

What features does Sedai offer for cloud optimization?

Sedai provides autonomous cloud optimization, including cost reduction (up to 50%), latency reduction (up to 75%), and operational toil reduction (up to 6X productivity gains). Key features include autonomous optimization, application-aware intelligence, proactive issue resolution, full-stack cloud coverage (across AWS, Azure, GCP, Kubernetes), safety-by-design (with patented safety mechanisms), release intelligence, and plug-and-play implementation. Note: Sedai may not be suitable for organizations requiring manual-only control over all optimizations; ask sales for specifics.

How does Sedai ensure safe, autonomous optimizations in production?

Sedai is the only cloud optimization platform with eight U.S. patents for safe, autonomous action in production. It performs gradual, incremental optimizations with continuous health verification, automatic rollbacks, and real-time validation to prevent incidents or SLO breaches. Sedai has never caused a production incident, as confirmed by customers like Palo Alto Networks. Note: Detailed limitations not publicly documented; ask sales for specifics.

What integrations does Sedai support?

Sedai integrates with monitoring and APM tools (Prometheus, Datadog, Cloudwatch, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), IaC and CI/CD tools (GitHub, GitLab, Bitbucket, Terraform), ITSM systems (ServiceNow, PagerDuty, Jira), notification tools, runbook automation platforms, and serverless services (AWS Lambda, AWS Fargate). Note: Some integrations may require additional setup time depending on your environment.

Which cloud providers and services does Sedai support?

Sedai supports AWS (EKS, ECS, Lambda, EC2, EBS), Azure (AKS), Google Cloud (GKE), Kubernetes, and other platforms such as Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, and Platform9. Note: Not all features may be available for every platform; check with Sedai for platform-specific capabilities.

Use Cases & Benefits

What problems does Sedai solve for engineering and operations teams?

Sedai addresses cost inefficiencies (reducing cloud costs by up to 50%), operational toil (automating repetitive tasks for up to 6X productivity gains), performance and latency issues (reducing latency by up to 75%), lack of proactive issue resolution (reducing failed customer interactions by up to 50%), complexity in multi-cloud/hybrid environments, and misaligned priorities between engineering and finance. Note: Sedai may not be suitable for organizations with highly specialized, non-cloud-native workloads; ask sales for specifics.

Who can benefit from using Sedai?

Sedai is designed for IT/cloud operations managers, FinOps leads, technology leaders (CTO, CIO, VP Engineering), platform engineering teams, and site reliability engineers (SREs) in industries such as cybersecurity, financial services, healthcare, e-commerce, IT, consumer goods, and digital commerce. Note: Best fit for organizations running cloud-native workloads; teams with legacy, on-premises-only environments may want to consider alternatives.

What business impact can customers expect from Sedai?

Customers typically achieve up to 50% cloud cost reduction, up to 75% latency reduction, up to 6X productivity gains, and a financial payback in under six months with ROI greater than 400%. For example, KnowBe4 saved $1.2 million on AWS costs, and Palo Alto Networks saved $3.5 million. Note: Actual results may vary depending on environment and usage; ask for a Proof of Value to assess your potential impact.

Technical Requirements & Implementation

How long does it take to implement Sedai and how easy is it to start?

Initial onboarding takes approximately 15 minutes for agentless or agent-based deployment to begin reading metrics from your environment. Additional setup for integrations (CI/CD, ITSM, etc.) may require more time depending on complexity. Sedai offers a plug-and-play process and works with existing tools and workflows. Note: Complex environments may require additional integration time; ask for a demo to discuss your setup.

Does Sedai require installing agents?

Sedai offers both agentless and agent-based SaaS solutions. Agentless deployment connects securely using IAM roles (Amazon EKS) or Azure AD roles (Azure AKS). Agent-based deployment uses Kubernetes RBAC for secure connectivity. Note: The best option depends on your environment and security requirements; consult Sedai for guidance.

Where can I find technical documentation for Sedai?

Sedai provides a Getting Started Guide, Kubernetes Optimization Guide, and a Platform Overview. Access these resources at docs.sedai.io/get-started and the resources page. Note: Some advanced documentation may require contacting support or sales.

Security & Compliance

What security and compliance certifications does Sedai have?

Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements and industry standards for data protection and compliance. For more details, visit the Sedai Security page. Note: For additional certifications or compliance needs, contact Sedai directly.

Customer Proof & Success Stories

Can you share specific case studies or customer success stories with Sedai?

Yes. Notable examples include KnowBe4 (saved $1.2 million on AWS, 50% cost savings, case study), Palo Alto Networks (saved $3.5 million, case study), Belcorp (77% AWS Lambda latency reduction), Campspot (34% AWS Lambda latency reduction), Inflection and Freshworks (improved platform performance and reduced latency). For more, visit the customer page. Note: Results are customer-specific and may not be representative for all users.

Product Information & Differentiation

How does Sedai differ from other cloud optimization tools?

Sedai is the only platform with patented, safe autonomous optimization in production, never causing an incident. It offers application-aware intelligence, proactive issue resolution, full-stack cloud coverage, safety-by-design, and release intelligence. Unlike competitors that rely on dashboards or static recommendations, Sedai acts autonomously and safely. Note: Teams requiring manual approval for every change may prefer traditional tools; Sedai is best for those seeking autonomous operations with safety guarantees.

Sedai now optimizes AI agents!

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Autonomous Cloud Optimization

Cut Cloud Costs Without Breaking Prod.

Engineering teams trust Sedai to safely optimize the cloud. Our platform learns what your applications actually need — so you can eliminate waste without risking performance.

Prove It

Your Cloud on Autopilot

Sedai is the only safe way to optimize your cloud. Our platform uses patented reinforcement learning to reduce costs, improve performance, & prevent outages. In real time. All the time. You can start in Copilot — approving optimizations with a click. Then switch to Autopilot when you're ready for fully autonomous operations.

Sedai eliminates every source of waste in your cloud. It takes action in gradual steps — using a patented process to validate safety.

Sedai finds the ideal settings for your apps & infrastructure, in real time, based on live data. It lets you deliver the best possible user experience.

Sedai detects & fixes availability issues — before they cause outages. It even predicts how your resource needs will change in the future.

Cost Saving Opportunities dashboard displaying various options
Service Level Objectives - Monitor your resource performance Dashboard UI
Action Summary User Interface

Not to brag, but...

The world’s coolest companies love Sedai. Palo Alto Networks. Avis. Experian. HP. These customers trust our platform to manage their critical infrastructure — because we’ve never caused an issue. Never. You can hire an army of SREs. Or you can turn on Sedai.

Customers Illustration
Suresh Sangiah - SVP of Engineering

$3.5M

Cloud cost reduction

“Sedai has helped us save millions of dollars by optimizing and managing our own back-end services. [The] autonomous system is transformative.”

Suresh Sangiah

SVP of Engineering

What customers say

Sedai Ranks #1 in Key Features for Kubernetes Management!

2026 GigaOm Radar Badge

Supercharge Your Stack

Sedai boosts your entire stack to peak performance.

Sedai rightsizes workloads, tunes scaling, and optimizes nodes & clusters to cut costs while meeting SLOs.

Amazon EKS

Azure AKS

Google GKE

Kubernetes

Amazon ECS

AWS Fargate

Openshift

Rancher

IBM Cloud

Alibaba Container

Digital Ocean

VMWare Tanzu

Oracle

Platform9

Sedai is the Safe Way

(Because we literally patented safety.)

Yes, there are other solutions for cloud optimization. No, they’re not safe. Sedai has eight U.S. patents on the ability to take autonomous action, without ever causing an incident in production. Zero. That’s a promise only we can make.

Safe Autonomy
See why

We Kill Toil

So engineers can bring new products to life.

Today, engineering teams are still stuck doing repetitive tasks, 
like rightsizing resources and firefighting issues. We built Sedai to
eliminate this toil — so we can all focus on building new things.
Because we’re engineers, too.

Become a Cloud Guru.

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How Palo Alto Networks takes control of Its high-stakes cloud

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