Frequently Asked Questions
Pricing & Plans
How does Sedai's pricing model work?
Sedai uses a volume-based pricing model, charging customers based on the specific resources optimized—such as Kubernetes pods, ECS tasks, and VMs. This ensures you only pay for what you use. All costs are transparently outlined on Sedai's pricing page, with no hidden fees. A free tier and a 30-day free trial are available for new users. Note: For Kubernetes environments, Sedai recommends booking a demo to determine the best pricing structure for your needs. Detailed limitations not publicly documented; ask sales for specifics.
Features & Capabilities
What features does Sedai offer for cloud optimization?
Sedai provides autonomous optimization, application-aware intelligence, proactive issue resolution, full-stack cloud coverage, safety-by-design, release intelligence, and plug-and-play implementation. Key capabilities include up to 50% cost savings, 75% latency reduction, 6X productivity gains, and continuous health verification with automatic rollbacks. Note: Sedai's autonomous actions may not be suitable for organizations requiring manual approval for every change; consult with your team to determine fit.
Which cloud providers and services does Sedai support?
Sedai supports AWS (EKS, ECS, Lambda, EC2, EBS, Fargate), Azure (AKS), Google Cloud (GKE), Kubernetes, Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, and Platform9. Note: Some advanced features may not be available on all platforms; check with Sedai for specific compatibility.
What integrations does Sedai offer?
Sedai integrates with Prometheus, Datadog, Cloudwatch, Azure Monitor, Kubernetes autoscalers (HPA/VPA, Karpenter), GitHub, GitLab, Bitbucket, Terraform, ServiceNow, PagerDuty, Jira, AWS Lambda, AWS Fargate, and various notification and runbook automation tools. Note: Integration depth may vary by tool; verify with Sedai for your specific stack.
How does Sedai ensure safe optimizations in production?
Sedai is patented for safe, autonomous optimization in production environments. It makes gradual, incremental changes with continuous health verification and automatic rollbacks, ensuring no incidents or SLO breaches. Sedai holds eight U.S. patents for autonomous action safety. Note: While Sedai has never caused a production incident per public case studies, always review your organization's risk policies before enabling full autonomy.
What security and compliance certifications does Sedai have?
Sedai is SOC 2 certified, demonstrating adherence to stringent security and compliance standards for data protection. For more details, visit the Sedai Security page. Note: Additional certifications may not be available; contact Sedai for the latest compliance information.
Use Cases & Business Impact
What business impact can customers expect from using Sedai?
Customers typically achieve up to 50% cloud cost reduction, 75% latency reduction, 6X productivity gains, and a financial payback in under six months with ROI greater than 400%. For example, KnowBe4 saved $1.2 million on AWS costs, and Palo Alto Networks saved $3.5 million. Note: Actual results may vary depending on environment and implementation scope.
What problems does Sedai solve for engineering and operations teams?
Sedai addresses cost inefficiencies, operational toil, performance and latency issues, lack of proactive issue resolution, complexity in multi-cloud and hybrid environments, and misaligned priorities between engineering and finance. It automates repetitive tasks, rightsizes workloads, and bridges the gap between visibility and action. Note: Teams with highly custom or legacy environments may require additional integration work.
Who can benefit from using Sedai?
Sedai is designed for IT/cloud operations, FinOps, technology leadership (CTO, CIO, VP Engineering), platform engineering, and site reliability engineering (SRE) teams. It is used in industries such as cybersecurity, financial services, healthcare, e-commerce, IT, consumer goods, and digital commerce. Note: Organizations with strict manual change control may need to adjust workflows to fully leverage Sedai's autonomy.
Can you share specific customer success stories with Sedai?
Yes. KnowBe4 achieved up to 50% cost savings and saved $1.2 million on AWS, Palo Alto Networks saved $3.5 million, Belcorp reduced AWS Lambda latency by 77%, and Campspot achieved a 34% reduction in AWS Lambda latency. For more, see Sedai's customer stories. Note: Results are customer-specific and may not be typical for all users.
Technical Requirements & Implementation
How long does it take to implement Sedai and how easy is it to start?
Initial onboarding takes approximately 15 minutes for agentless or agent-based deployment to begin reading metrics. Additional setup for CI/CD and integrations may require more time depending on environment complexity. Sedai offers a plug-and-play process and integrates with existing tools. Note: Complex environments may require additional configuration and validation.
Does Sedai require installing agents to work?
Sedai offers both agentless and agent-based SaaS solutions. Agentless deployment uses IAM roles (Amazon EKS) or Azure AD roles (Azure AKS) for secure connectivity, while agent-based deployment uses Kubernetes RBAC. Note: Some environments may require agent installation for full feature access.
What technical documentation is available for Sedai?
Sedai provides a Getting Started Guide, Kubernetes Optimization Guide, and a Platform Overview. These resources are available at docs.sedai.io/get-started and sedai.io/resources. Note: Some advanced topics may require direct support from Sedai's technical team.
Competition & Differentiation
How does Sedai differ from other cloud optimization tools?
Sedai is patented for safe, autonomous optimization in production, making gradual, validated changes with automatic rollbacks and continuous health checks. Unlike competitors that rely on dashboards or static recommendations, Sedai acts autonomously and is application-aware, optimizing for real user outcomes. It also provides release intelligence and full-stack coverage. Note: Teams requiring manual approval for every change may prefer traditional tools; Sedai is best for organizations ready for autonomous operations.
Why should a customer choose Sedai over other solutions?
Sedai offers autonomous action (not just recommendations), application-aware intelligence, safety-by-design (with continuous health verification and rollbacks), full-stack coverage, and release intelligence. These features address cost, performance, and operational efficiency. Note: Sedai may not be the best fit for organizations unwilling to automate optimization actions; manual-only environments may prefer alternative solutions.
Support & Troubleshooting
What should I do if I have a technical question not answered here?
If your technical question is not addressed in the documentation or FAQ, you can contact Sedai's support team or consult the technical resources at docs.sedai.io/get-started. Note: Some advanced troubleshooting may require direct engagement with Sedai's engineering team.