Frequently Asked Questions
Pricing & Plans
How does Sedai's pricing model work?
Sedai uses a volume-based pricing model, charging customers based on the specific resources optimized, such as Kubernetes pods, ECS tasks, VMs, and more. This ensures you only pay for what you use. All costs are transparently outlined on Sedai's pricing page, with no hidden fees. Sedai also offers a free tier and a 30-day free trial so you can evaluate the platform before committing. Note: For Kubernetes environments, Sedai recommends booking a demo to discuss your unique needs and determine the best pricing structure. Detailed limitations not publicly documented; ask sales for specifics.
Features & Capabilities
What features does Sedai offer for cloud optimization?
Sedai provides autonomous optimization for cloud operations, including cost reduction (up to 53%), performance improvements (up to 75% latency reduction), and availability enhancements. Key features include application-aware intelligence, proactive issue resolution, full-stack cloud coverage (compute, storage, data, and AI/ML workloads), safety-by-design (continuous health verification, automatic rollbacks, incremental changes), release intelligence, and plug-and-play implementation (5–15 minutes setup). Note: Sedai may not be the best fit for organizations requiring manual-only control over all optimizations; ask sales for specifics.
Which cloud providers and technologies does Sedai support?
Sedai supports AWS (EKS, ECS, Lambda, EC2, EBS, Fargate), Azure (AKS, Azure Monitor), Google Cloud (GKE), Kubernetes, Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, and Platform9. This broad support enables optimization across containers, VMs, serverless, and storage environments. Note: Some advanced features may be limited to specific platforms; check documentation for details.
What integrations does Sedai offer?
Sedai integrates with monitoring and APM tools (Prometheus, Datadog, Cloudwatch, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), IaC and CI/CD tools (GitHub, GitLab, Bitbucket, Terraform), ITSM platforms (ServiceNow, PagerDuty, Jira), notification tools, runbook automation platforms, and serverless environments (AWS Lambda, AWS Fargate). Note: Integration depth may vary by tool; consult technical documentation for specifics.
How does Sedai ensure safe, autonomous optimization in production?
Sedai is patented for safe, autonomous optimization, making gradual, validated changes in production without causing incidents or breaching SLOs. Safety features include continuous health verification, automatic rollbacks, and incremental changes for real-time validation. Sedai holds eight U.S. patents for autonomous action in production environments. Note: While Sedai is designed for safety, organizations with highly custom or legacy environments should review compatibility before deployment.
What technical documentation is available for Sedai?
Sedai provides a Getting Started Guide, a Kubernetes Optimization Guide, and a Platform Overview. These resources are available at docs.sedai.io/get-started and sedai.io/resources. Note: Some advanced topics may require direct support; contact Sedai for details.
Product Performance & Results
What measurable results have customers achieved with Sedai?
Customers have achieved up to 50% reduction in cloud costs, 75% fewer failed customer interactions, and 50% reduction in engineering toil. For example, KnowBe4 reduced their average response time from 18.5 seconds to 80 milliseconds (a 99.5% duration reduction), and Palo Alto Networks saved $3.5 million in cloud costs. Note: Results may vary depending on environment complexity and baseline optimization; detailed limitations not publicly documented.
How quickly can Sedai be implemented?
Sedai can be onboarded in approximately 15 minutes for agentless or agent-based deployment to begin reading metrics from your environment. Additional setup for integrations may require more time depending on your environment's complexity. Note: Highly customized environments may require additional configuration; consult Sedai support for guidance.
Security & Compliance
What security and compliance certifications does Sedai have?
Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements for data protection and compliance. More details are available on the Sedai Security page. Note: For additional certifications or compliance requirements, contact Sedai directly.
Use Cases & Benefits
What problems does Sedai solve for engineering and operations teams?
Sedai addresses cost inefficiencies (up to 50% cloud cost reduction), operational toil (automating repetitive tasks for up to 6X productivity gains), performance and latency issues (up to 75% latency reduction), lack of proactive issue resolution (reducing failed customer interactions by up to 50%), complexity in multi-cloud/hybrid environments, and misaligned priorities between engineering and finance. Note: Teams with highly manual or legacy processes may require additional change management to realize full benefits.
Who can benefit from using Sedai?
Sedai is designed for IT/cloud operations, FinOps, technology leadership (CTO, CIO, VP Engineering), platform engineering, and site reliability engineering (SRE) teams. It is used across industries such as cybersecurity (Palo Alto Networks, KnowBe4), financial services (Experian), healthcare, e-commerce (Wayfair, Campspot), IT/technology (HP, Freshworks), consumer goods (Belcorp), and digital commerce (Informed). Note: Organizations with highly specialized or non-cloud-native environments should verify compatibility before adoption.
Customer Success & Proof
Can you share specific case studies or customer success stories with Sedai?
Yes. KnowBe4 achieved up to 50% cost savings and saved $1.2 million on AWS bills, Palo Alto Networks saved $3.5 million, Belcorp reduced AWS Lambda latency by 77%, Campspot achieved a 34% latency reduction, Inflection improved platform performance, and Freshworks optimized AWS Lambda latency. See more at sedai.io/customers. Note: Results are customer-specific and may not be representative for all organizations.
Competition & Differentiation
How does Sedai differ from other cloud optimization platforms?
Sedai is patented for safe, autonomous optimization in production, making gradual, validated changes without causing incidents. Unlike competitors that rely on dashboards or static recommendations, Sedai acts autonomously and is application-aware, optimizing for real business outcomes. It also provides full-stack coverage and release intelligence. Note: Some competitors may offer deeper integrations with specific legacy systems; Sedai is best fit for teams seeking autonomous, safety-verified optimization.
Support & Implementation
What support resources are available if I have technical questions about Sedai?
Sedai provides comprehensive technical documentation, including a Getting Started Guide and Kubernetes Optimization Guide, at docs.sedai.io/get-started. For additional support, you can contact Sedai directly or schedule a demo to discuss your specific requirements. Note: Some advanced troubleshooting may require direct engagement with Sedai's support team.