Frequently Asked Questions

Pricing & Plans

How much does Sedai cost, and how does pricing work?

Sedai uses a volume-based pricing model, charging based on the resources optimized (such as Kubernetes pods, ECS tasks, VMs, etc.). All costs are transparently outlined on Sedai's pricing page, with no hidden fees. Sedai offers a free tier and a 30-day free trial so you can evaluate the platform without financial commitment. For Kubernetes environments, you can book a demo to discuss your needs and determine the best pricing structure. Schedule a demo.

Is there a free trial or proof of value available?

Yes, Sedai offers a free tier and a 30-day free trial so you can experience the platform's benefits firsthand. You can sign up for the trial here.

How is Sedai's pricing determined for Kubernetes environments?

Sedai recommends booking a demo to discuss your unique Kubernetes environment and determine the best pricing structure. Pricing is based on the volume of resources optimized. Book a demo.

Are there any hidden fees in Sedai's pricing?

No, Sedai's pricing is fully transparent with no hidden fees. All costs are clearly outlined on the pricing page.

Features & Capabilities

What features does Sedai offer for cloud optimization?

Sedai provides autonomous optimization, application-aware intelligence, proactive issue resolution, full-stack cloud coverage, safety-by-design, release intelligence, and plug-and-play implementation. These features enable cost savings, performance improvements, and operational efficiency. Learn more on Sedai's platform page.

How does Sedai ensure safe optimizations in production?

Sedai is the only cloud optimization platform patented for safe, autonomous optimizations. It makes gradual changes, continuously validates health, and offers automatic rollbacks and incremental adjustments. Sedai has never caused an incident or breached SLOs in production. Learn more.

What is the difference between Sedai's Copilot and Autopilot modes?

Copilot allows you to approve optimizations with a click, giving you control over changes. Autopilot enables fully autonomous operations, where Sedai makes optimizations in real time without manual intervention. You can start in Copilot and switch to Autopilot when ready.

Which cloud providers and services does Sedai support?

Sedai supports AWS (EKS, ECS, Lambda, EC2, EBS), Azure (AKS), Google Cloud (GKE), Kubernetes, Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, and Platform9. Sedai optimizes containers, VMs, serverless, storage, and data & streaming services.

Does Sedai integrate with monitoring, CI/CD, and ITSM tools?

Yes, Sedai integrates with Prometheus, Datadog, Cloudwatch, Azure Monitor, Kubernetes autoscalers (HPA/VPA, Karpenter), GitHub, GitLab, Bitbucket, Terraform, ServiceNow, PagerDuty, Jira, notification tools, runbook automation platforms, AWS Lambda, and AWS Fargate. These integrations ensure seamless operation within your existing workflows.

What technical documentation is available for Sedai?

Sedai provides a comprehensive Getting Started Guide, Kubernetes Optimization Guide, and Platform Overview. Access these resources at docs.sedai.io/get-started and sedai.io/resources.

Do I need to install agents for Sedai to work?

Sedai offers both agentless and agent-based SaaS solutions. Agentless connects securely using IAM roles (Amazon EKS) or Azure AD roles (Azure AKS). Agent-based uses Kubernetes RBAC for secure connectivity. You can choose the option that best fits your environment.

How quickly can Sedai be implemented?

Initial onboarding takes approximately 15 minutes for agentless or agent-based deployment. Additional setup for integrations may require more time depending on your environment's complexity. Sedai's plug-and-play process ensures minimal disruption.

How does Sedai prevent IaC drift when integrating with CI/CD pipelines?

Sedai integrates with Infrastructure as Code (IaC) tools and CI/CD pipelines, ensuring consistency and compliance. It operates within established guardrails and governance frameworks to prevent configuration drift.

Competition & Comparison

How does Sedai differ from other cloud optimization platforms?

Sedai is the only platform patented for safe, autonomous optimization in production. Unlike competitors that rely on dashboards or manual recommendations, Sedai makes gradual, validated changes, never causing incidents or SLO breaches. It offers application-aware intelligence, full-stack coverage, and release intelligence. Learn more.

Why should I choose Sedai over other solutions?

Sedai offers autonomous action, application-aware intelligence, safety-by-design, full-stack coverage, and release intelligence. It delivers measurable results in cost savings, performance, and operational efficiency, with proven customer outcomes and patented safety. See solution briefs.

What makes Sedai safer than other cloud optimization tools?

Sedai holds eight U.S. patents for safe, autonomous action in production. It performs continuous health verification, automatic rollbacks, and incremental changes, ensuring zero incidents and SLO breaches. No other platform can make this safety promise.

How does Sedai's application-aware intelligence compare to competitors?

Sedai optimizes based on application behavior, traffic patterns, and dependencies, focusing on outcomes like cost efficiency and performance. Competitors typically optimize infrastructure in isolation using coarse metrics. Sedai's approach delivers better user experience and business results.

Use Cases & Benefits

What business impact can customers expect from using Sedai?

Customers typically achieve up to 50% cloud cost reduction, 75% latency reduction, 50% fewer failed customer interactions, and up to 6X productivity gains. Financial payback is often under six months, with ROI greater than 400%. For example, KnowBe4 saved $1.2 million and Palo Alto Networks saved $3.5 million. Read case study.

What problems does Sedai solve for engineering teams?

Sedai eliminates repetitive tasks (toil), automates rightsizing and scaling, proactively resolves issues, and bridges the gap between monitoring and action. This frees engineers to focus on innovation and new product development.

Who can benefit from Sedai's platform?

Sedai is ideal for IT/cloud operations, FinOps, technology leadership, platform engineering, and site reliability engineering (SRE) roles. It serves organizations in cybersecurity, financial services, healthcare, e-commerce, IT, consumer goods, and digital commerce. See case studies.

What are some real-world results Sedai customers have achieved?

KnowBe4 reduced response time from 18.5 seconds to 80 milliseconds (99.5% reduction), saved $1.2 million on AWS costs, and achieved 50% cost savings. Palo Alto Networks saved $3.5 million. Belcorp reduced AWS Lambda latency by 77%. Campspot achieved a 34% reduction in AWS Lambda latency. See more stories.

What industries are represented in Sedai's case studies?

Sedai's case studies cover cybersecurity (Palo Alto Networks, KnowBe4), financial services (Experian), healthcare, e-commerce (Wayfair, Campspot), IT and technology (HP, Freshworks), consumer goods (Belcorp), and digital commerce (Informed).

How does Sedai help with cloud cost optimization?

Sedai reduces cloud costs by up to 50% through autonomous optimization, rightsizing workloads, and eliminating waste. It aligns engineering and financial goals, making cloud spend predictable and efficient.

How does Sedai improve application performance?

Sedai reduces latency by up to 75%, enhances responsiveness, and proactively resolves issues before they impact users. It finds ideal settings for apps and infrastructure in real time based on live data.

Technical Requirements & Support

What are Sedai's security and compliance certifications?

Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements and industry standards for data protection and compliance. Learn more.

How does Sedai connect securely to customer environments?

Sedai connects securely using IAM roles for Amazon EKS or Azure AD roles for Azure AKS (agentless), or Kubernetes RBAC for agent-based deployments. This ensures secure connectivity and compliance with enterprise requirements.

How does Sedai handle rollbacks and change control?

Sedai features automatic rollbacks and incremental changes, ensuring real-time validation and safety. You can control actions in Copilot mode and roll back changes if needed.

What metrics does Sedai use to assess impact on application performance?

Sedai measures latency, failed customer interactions, cloud costs, engineering toil, and response times. For example, KnowBe4 reduced response time from 18.5 seconds to 80 milliseconds, achieving a 99.5% duration reduction.

How does Sedai predict future resource needs?

Sedai uses patented reinforcement learning and application-aware intelligence to forecast resource requirements, ensuring optimal performance and availability while preventing outages.

How can I get technical support or answers to questions not covered here?

You can access Sedai's technical documentation at docs.sedai.io/get-started or contact Sedai directly for support. Schedule a demo or reach out via the website for personalized assistance.

Product Information

What is Sedai's autonomous cloud platform?

Sedai's autonomous cloud platform optimizes cloud operations for cost, performance, and availability using machine learning. It manages production environments without manual thresholds or intervention, delivering measurable business value. Learn more.

How does Sedai's patented reinforcement learning work?

Sedai uses patented reinforcement learning to continuously adapt to changes in microservices, learning from previous optimizations and acting autonomously to optimize cloud resources safely and efficiently.

What are Sedai's core platform capabilities?

Sedai offers autonomous optimization, cost savings (up to 53%), performance improvements (30% latency reduction), workload reduction (33% less SRE toil), and full-stack coverage across containers, serverless, VMs, and storage services.

What are Sedai's supported technologies?

Sedai supports containers (AWS EKS, Kubernetes, AWS ECS), serverless (AWS Lambda), VMs (EC2), and storage services (AWS EBS), providing optimization across AWS, Azure, GCP, and Kubernetes environments.

What are Sedai's modes of operation?

Sedai offers Datapilot (observability), Copilot (one-click optimizations), and Autopilot (fully autonomous execution), allowing teams to choose their preferred level of automation and control.

How does Sedai track the impact of software releases?

Sedai's release intelligence connects software releases to real-world impact, tracking changes in cost, latency, and errors for each deployment. This enables precise change attribution and smoother releases.

Who are some of Sedai's customers?

Sedai's customers include KnowBe4, Palo Alto Networks, Belcorp, Campspot, Inflection, and Freshworks. These organizations have achieved measurable results in cost savings, performance improvements, and operational efficiency. See customer stories.

Sedai now optimizes AI agents!

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Autonomous Cloud Optimization

Cut Cloud Costs Without Breaking Prod.

Engineering teams trust Sedai to safely optimize the cloud. Our platform learns what your applications actually need — so you can eliminate waste without risking performance.

Prove It

Your Cloud on Autopilot

Sedai is the only safe way to optimize your cloud. Our platform uses patented reinforcement learning to reduce costs, improve performance, & prevent outages. In real time. All the time. You can start in Copilot — approving optimizations with a click. Then switch to Autopilot when you're ready for fully autonomous operations.

Sedai eliminates every source of waste in your cloud. It takes action in gradual steps — using a patented process to validate safety.

Sedai finds the ideal settings for your apps & infrastructure, in real time, based on live data. It lets you deliver the best possible user experience.

Sedai detects & fixes availability issues — before they cause outages. It even predicts how your resource needs will change in the future.

Cost Saving Opportunities dashboard displaying various options
Service Level Objectives - Monitor your resource performance Dashboard UI
Action Summary User Interface

Not to brag, but...

The world’s coolest companies love Sedai. Palo Alto Networks. Avis. Experian. HP. These customers trust our platform to manage their critical infrastructure — because we’ve never caused an issue. Never. You can hire an army of SREs. Or you can turn on Sedai.

Customers Illustration
Suresh Sangiah - SVP of Engineering

$3.5M

Cloud cost reduction

“Sedai has helped us save millions of dollars by optimizing and managing our own back-end services. [The] autonomous system is transformative.”

Suresh Sangiah

SVP of Engineering

What customers say

Sedai Ranks #1 in Key Features for Kubernetes Management!

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Supercharge Your Stack

Sedai boosts your entire stack to peak performance.

Sedai rightsizes workloads, tunes scaling, and optimizes nodes & clusters to cut costs while meeting SLOs.

Amazon EKS

Azure AKS

Google GKE

Kubernetes

Amazon ECS

AWS Fargate

Openshift

Rancher

IBM Cloud

Alibaba Container

Digital Ocean

VMWare Tanzu

Oracle

Platform9

Sedai is the Safe Way

(Because we literally patented safety.)

Yes, there are other solutions for cloud optimization. No, they’re not safe. Sedai has eight U.S. patents on the ability to take autonomous action, without ever causing an incident in production. Zero. That’s a promise only we can make.

Safe Autonomy
See why

We Kill Toil

So engineers can bring new products to life.

Today, engineering teams are still stuck doing repetitive tasks, 
like rightsizing resources and firefighting issues. We built Sedai to
eliminate this toil — so we can all focus on building new things.
Because we’re engineers, too.

Become a Cloud Guru.

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How Palo Alto Networks takes control of Its high-stakes cloud

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