Frequently Asked Questions

Pricing & Plans

How does Sedai's pricing model work?

Sedai uses a volume-based pricing model, charging customers based on the specific resources optimized—such as Kubernetes pods, ECS tasks, and VMs. This ensures you only pay for what you use. All costs are transparently outlined on Sedai's pricing page, with no hidden fees. Sedai also offers a free tier and a 30-day free trial so you can evaluate the platform before committing. Note: For Kubernetes environments, it's recommended to book a demo to determine the best pricing structure for your needs. Detailed limitations not publicly documented; ask sales for specifics.

Features & Capabilities

What is Sedai and what does it do?

Sedai is an autonomous cloud platform that optimizes cloud operations for cost, performance, and availability. It uses machine learning to manage production environments without manual thresholds or human intervention. Key benefits include up to 53% cost savings, 30% latency reduction, and a 33% reduction in SRE workload. Sedai dynamically adapts to changes in microservices and continuously learns from previous optimizations. Note: Sedai is best fit for organizations seeking autonomous, always-on optimization; teams requiring manual approval for every change may want to consider alternatives. Source.

What features does Sedai offer for cloud optimization?

Sedai provides autonomous optimization, application-aware intelligence, proactive issue resolution, full-stack cloud coverage, safety-by-design, release intelligence, and plug-and-play implementation. Notable features include continuous health verification, automatic rollbacks, and incremental changes for real-time validation. Sedai supports compute, storage, and data optimization across AWS, Azure, GCP, and Kubernetes environments. Note: Some advanced features may require integration with existing enterprise workflows; detailed limitations not publicly documented.

How does Sedai ensure safe cloud optimization?

Sedai is the only cloud optimization platform with eight U.S. patents for safe, autonomous action in production. It makes gradual, validated changes, continuously verifying health and automatically rolling back if issues are detected. Sedai has never caused a production incident or breached SLOs, as confirmed by customers like Palo Alto Networks. Note: While Sedai's safety mechanisms are patented, customers with highly custom environments should review integration requirements. Source.

What integrations does Sedai support?

Sedai integrates with monitoring and APM tools (Prometheus, Datadog, Cloudwatch, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), IaC and CI/CD tools (GitHub, GitLab, Bitbucket, Terraform), ITSM platforms (ServiceNow, PagerDuty, Jira), notification systems, runbook automation, and serverless platforms (AWS Lambda, AWS Fargate). Note: Some integrations may require additional setup time depending on your environment's complexity. Source.

What technical documentation is available for Sedai?

Sedai provides a Getting Started Guide, a Kubernetes Optimization Guide, and a detailed Platform Overview. These resources are available at docs.sedai.io/get-started and sedai.io/resources. Note: Some advanced topics may require direct support from Sedai's technical team.

Performance & Results

What measurable results have customers achieved with Sedai?

Customers have reported up to 50% reduction in cloud costs, 75% fewer failed customer interactions, and 50% reduction in engineering toil. For example, KnowBe4 reduced their average response time from 18.5 seconds to 80 milliseconds (a 99.5% duration reduction) and saved $1.2 million on AWS costs. Palo Alto Networks saved $3.5 million through Sedai's optimization. Note: Results may vary depending on environment and implementation; detailed limitations not publicly documented. KnowBe4 Case Study, Palo Alto Networks Case Study.

How quickly can Sedai be implemented?

Sedai's initial onboarding typically takes about 15 minutes for agentless or agent-based deployment to begin reading metrics from your environment. Additional setup for integrations may require more time depending on complexity. Sedai's plug-and-play process minimizes disruption, and a free Proof of Value is available. Note: Complex environments or custom integrations may extend setup time. Schedule a demo.

Security & Compliance

What security and compliance certifications does Sedai have?

Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements and industry standards for data protection and compliance. For more details, visit the Sedai Security page. Note: For additional certifications or compliance requirements, contact Sedai directly.

Use Cases & Target Audience

Who can benefit from using Sedai?

Sedai is designed for IT/cloud operations managers, FinOps leads, technology leaders (CTO, CIO, VP Engineering), platform engineers, and site reliability engineers (SREs). It is used across industries such as cybersecurity (Palo Alto Networks, KnowBe4), financial services (Experian), healthcare, e-commerce (Wayfair, Campspot), IT/technology (HP, Freshworks), consumer goods (Belcorp), and digital commerce (Informed). Note: Organizations with highly specialized or legacy environments should confirm compatibility before implementation. Customer Stories.

What problems does Sedai solve for engineering and operations teams?

Sedai addresses cost inefficiencies (up to 50% cloud cost reduction), operational toil (automates repetitive tasks, up to 6X productivity gains), performance and latency issues (up to 75% latency reduction), lack of proactive issue resolution (up to 50% fewer failed customer interactions), complexity in multi-cloud/hybrid environments, and misaligned priorities between engineering and finance. Note: Some pain points may require custom configuration or integration for optimal results. Learn more.

Competition & Differentiation

How does Sedai differ from other cloud optimization tools?

Sedai is the only platform with patented, production-safe autonomous optimization. Unlike competitors that rely on dashboards or static recommendations, Sedai continuously executes real-time optimizations without manual approval. It uses application-aware intelligence, full-stack coverage, and safety-by-design features (continuous health verification, automatic rollbacks). Sedai also offers release intelligence, tracking the impact of deployments on cost and performance. Note: Teams that require manual approval for every change or prefer static recommendations may want to consider alternatives. Solution Briefs.

Support & Implementation

What support is available if I have technical questions about Sedai?

Sedai provides detailed technical documentation, including a Getting Started Guide and Kubernetes Optimization Guide, at docs.sedai.io/get-started. For questions not covered in the documentation, you can contact Sedai's support team or schedule a demo for personalized assistance. Note: Some advanced support scenarios may require a service agreement.

Sedai now optimizes AI agents!

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Autonomous Cloud Optimization

Cut Cloud Costs Without Breaking Prod.

Engineering teams trust Sedai to safely optimize the cloud. Our platform learns what your applications actually need — so you can eliminate waste without risking performance.

Prove It

Your Cloud on Autopilot

Sedai is the only safe way to optimize your cloud. Our platform uses patented reinforcement learning to reduce costs, improve performance, & prevent outages. In real time. All the time. You can start in Copilot — approving optimizations with a click. Then switch to Autopilot when you're ready for fully autonomous operations.

Sedai eliminates every source of waste in your cloud. It takes action in gradual steps — using a patented process to validate safety.

Sedai finds the ideal settings for your apps & infrastructure, in real time, based on live data. It lets you deliver the best possible user experience.

Sedai detects & fixes availability issues — before they cause outages. It even predicts how your resource needs will change in the future.

Cost Saving Opportunities dashboard displaying various options
Service Level Objectives - Monitor your resource performance Dashboard UI
Action Summary User Interface

Not to brag, but...

The world’s coolest companies love Sedai. Palo Alto Networks. Avis. Experian. HP. These customers trust our platform to manage their critical infrastructure — because we’ve never caused an issue. Never. You can hire an army of SREs. Or you can turn on Sedai.

Customers Illustration
Suresh Sangiah - SVP of Engineering

$3.5M

Cloud cost reduction

“Sedai has helped us save millions of dollars by optimizing and managing our own back-end services. [The] autonomous system is transformative.”

Suresh Sangiah

SVP of Engineering

What customers say

Sedai Ranks #1 in Key Features for Kubernetes Management!

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Supercharge Your Stack

Sedai boosts your entire stack to peak performance.

Sedai rightsizes workloads, tunes scaling, and optimizes nodes & clusters to cut costs while meeting SLOs.

Amazon EKS

Azure AKS

Google GKE

Kubernetes

Amazon ECS

AWS Fargate

Openshift

Rancher

IBM Cloud

Alibaba Container

Digital Ocean

VMWare Tanzu

Oracle

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Sedai is the Safe Way

(Because we literally patented safety.)

Yes, there are other solutions for cloud optimization. No, they’re not safe. Sedai has eight U.S. patents on the ability to take autonomous action, without ever causing an incident in production. Zero. That’s a promise only we can make.

Safe Autonomy
See why

We Kill Toil

So engineers can bring new products to life.

Today, engineering teams are still stuck doing repetitive tasks, 
like rightsizing resources and firefighting issues. We built Sedai to
eliminate this toil — so we can all focus on building new things.
Because we’re engineers, too.

Become a Cloud Guru.

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