Frequently Asked Questions

Pricing & Plans

How does Sedai's pricing model work?

Sedai uses a volume-based pricing model, charging based on the specific resources optimized—such as Kubernetes pods, ECS tasks, VMs, and more. This ensures you only pay for what you use. All costs are transparently outlined on Sedai's pricing page, with no hidden fees. A free tier and a 30-day free trial are available for new users. Note: For Kubernetes environments, Sedai recommends booking a demo to determine the best pricing structure for your needs. Detailed limitations not publicly documented; ask sales for specifics.

Features & Capabilities

What features does Sedai offer for cloud optimization?

Sedai provides autonomous optimization, application-aware intelligence, proactive issue resolution, full-stack cloud coverage, safety-by-design, release intelligence, and plug-and-play implementation. Key features include up to 50% cost savings, 75% latency reduction, 6X productivity gains, and patented safety mechanisms for autonomous actions. Modes of operation include Datapilot (observability), Copilot (one-click optimizations), and Autopilot (fully autonomous execution). Note: Sedai may not be the best fit for teams requiring manual approval for every change; detailed limitations not publicly documented.

Which cloud providers and services does Sedai support?

Sedai supports AWS (EKS, ECS, Lambda, EC2, EBS, Fargate), Azure (AKS), Google Cloud (GKE), Kubernetes, Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, and Platform9. Note: Some advanced features may not be available on all platforms; check with Sedai for specific compatibility.

What integrations does Sedai offer?

Sedai integrates with monitoring and APM tools (Prometheus, Datadog, Cloudwatch, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), IaC and CI/CD tools (GitHub, GitLab, Bitbucket, Terraform), ITSM (ServiceNow, PagerDuty, Jira), notification tools, runbook automation platforms, and serverless services (AWS Lambda, AWS Fargate). Note: Integration depth may vary by tool; verify with Sedai for your environment.

How does Sedai ensure safe optimizations in production?

Sedai uses patented safety mechanisms, including continuous health verification, automatic rollbacks, and incremental changes to validate every optimization before and after execution. Sedai holds eight U.S. patents for safe autonomous action and has never caused a production incident or SLO breach, according to customer case studies. Note: While Sedai is designed for safety, teams with highly custom or legacy environments should validate compatibility before full deployment.

What technical documentation is available for Sedai?

Sedai provides a Getting Started Guide, a Kubernetes Optimization Guide, and a Platform Overview. These resources are available at docs.sedai.io/get-started and sedai.io/resources. Note: Some advanced topics may require direct support from Sedai's technical team.

Use Cases & Benefits

What problems does Sedai solve for engineering and operations teams?

Sedai addresses cost inefficiencies (up to 50% cloud cost reduction), operational toil (up to 6X productivity gains), performance and latency issues (up to 75% latency reduction), lack of proactive issue resolution (up to 50% fewer failed customer interactions), complexity in multi-cloud and hybrid environments, and misaligned priorities between engineering and finance. Note: Teams with highly specialized or non-cloud-native workloads may require additional customization.

Who can benefit from using Sedai?

Sedai is designed for IT/cloud operations, FinOps, technology leadership (CTO, CIO, VP Engineering), platform engineering, and site reliability engineering (SRE) teams. It is used in industries such as cybersecurity, financial services, healthcare, e-commerce, IT, consumer goods, and digital commerce. Note: Organizations with strict manual change control processes may need to adjust workflows to fully leverage Sedai's autonomous capabilities.

What business impact can customers expect from Sedai?

Customers typically achieve up to 50% cloud cost reduction, 75% latency reduction, 6X productivity gains, and a financial payback in under six months with ROI greater than 400%. For example, KnowBe4 saved $1.2 million on AWS costs, and Palo Alto Networks saved $3.5 million. Note: Actual results may vary based on environment complexity and baseline efficiency.

Can you share specific customer success stories with Sedai?

Yes. KnowBe4 achieved up to 50% cost savings and saved $1.2 million on AWS, Palo Alto Networks saved $3.5 million, Belcorp reduced AWS Lambda latency by 77%, Campspot achieved a 34% latency reduction, Inflection improved platform performance, and Freshworks optimized AWS Lambda latency. See sedai.io/customers for more details. Note: Results are customer-specific and may not be representative for all users.

Technical Requirements & Implementation

How long does it take to implement Sedai and how easy is it to start?

Initial onboarding takes approximately 15 minutes for agentless or agent-based deployment to begin reading metrics. Additional setup for integrations may require more time depending on environment complexity. Sedai offers a plug-and-play process and integrates with existing tools. Note: Complex environments may require additional configuration or support.

Does Sedai require agents to be installed?

Sedai offers both agentless and agent-based SaaS solutions. Agentless deployment uses IAM roles (Amazon EKS) or Azure AD roles (Azure AKS), while agent-based deployment uses Kubernetes RBAC. Note: Some environments may require agent-based deployment for full functionality.

Security & Compliance

What security and compliance certifications does Sedai have?

Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements and industry standards for data protection and compliance. For more details, visit the Sedai Security page. Note: Additional certifications may be in progress; contact Sedai for the latest status.

Competition & Differentiation

How does Sedai differ from other cloud optimization tools?

Sedai is the only platform with patented safety mechanisms for autonomous optimization in production, holding eight U.S. patents and a track record of zero production incidents. Unlike competitors that rely on dashboards or static recommendations, Sedai executes real-time, application-aware optimizations and provides full-stack coverage across AWS, Azure, GCP, and Kubernetes. Sedai also offers release intelligence and integrates with enterprise workflows. Note: Teams requiring manual approval for every change may prefer traditional tools; Sedai is best for organizations ready for autonomous operations.

Sedai now optimizes AI agents!

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Optimize

Kubernetes

Only Sedai optimizes your entire stack, from Kubernetes to VMs to tokens. You simply set your goals for cost & performance. Sedai’s agentic platform does the rest, on autopilot.

Prove It
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The Best Weapon for Cloud & AI Waste

Sedai lets you finally do something about your massive cloud & AI bills. With zero toil for your team. We use patented agentic AI to learn how your apps & agents behave. This allows Sedai to safely eliminate waste, in real time, all the time. You can start in Copilot — approving each optimization with one click. Then switch to Autopilot when you're ready to go fully autonomous.

Sedai eliminates every source of wasted spend, across the cloud & AI. It takes action in gradual steps, while performing constant safety checks.

Sedai finds the ideal settings for your apps & infrastructure, in real time, based on live data. It lets you deliver the best possible user experience.

Sedai detects & fixes availability issues — before they cause outages. It even predicts how your resource needs will change in the future.

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Service Level Objectives - Monitor your resource performance Dashboard UI
Action Summary User Interface

Not to brag, but...

The world’s coolest companies love Sedai. Palo Alto Networks. Avis. Experian. HP. These customers trust our platform to manage their critical infrastructure — because we’ve never caused an issue. Never. You can hire an army of SREs. Or you can turn on Sedai.

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Suresh Sangiah - SVP of Engineering

$3.5M

Cloud cost reduction

“Sedai has helped us save millions of dollars by optimizing and managing our own back-end services. [The] autonomous system is transformative.”

Suresh Sangiah

SVP of Engineering

What customers say

Sedai Ranks #1 in Key Features for Kubernetes Management!

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Supercharge Your Stack

Sedai boosts your entire stack to peak performance.

Sedai rightsizes workloads, tunes scaling, and optimizes nodes & clusters to cut costs while meeting SLOs.

Amazon EKS

Azure AKS

Google GKE

Kubernetes

Amazon ECS

AWS Fargate

Openshift

Rancher

IBM Cloud

Alibaba Container

Digital Ocean

VMWare Tanzu

Oracle

Platform9

Sedai is the Safe Way

(Because we literally patented safety.)

Yes, there are other tools that reduce cloud & AI costs. No, they’re not safe in production. Sedai holds eight U.S. patents on the ability to take autonomous action, without ever causing an incident. Zero. That’s a promise only we can make.

Safe Autonomy
See why

We Kill Toil

So engineers can bring new products to life.

Today, engineering teams are still stuck doing repetitive tasks, 
like rightsizing resources and firefighting issues. We built Sedai to
eliminate this toil — so we can all focus on building new things.
Because we’re engineers, too.

Become a Cloud Guru.

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FAQ about Sedai