Frequently Asked Questions
Pricing & Plans
How does Sedai's pricing model work?
Sedai uses a volume-based pricing model, charging based on the specific resources optimized (such as Kubernetes pods, ECS tasks, VMs, and more). This ensures you only pay for what you use. All costs are transparently outlined on Sedai's pricing page, with no hidden fees. Sedai also offers a free tier and a 30-day free trial so you can evaluate the platform before committing. Note: For Kubernetes environments, Sedai recommends booking a demo to determine the best pricing structure for your needs. Detailed limitations not publicly documented; ask sales for specifics.
Features & Capabilities
What features does Sedai offer for cloud optimization?
Sedai provides autonomous optimization for cloud operations, including cost reduction (up to 50%), latency reduction (up to 75%), and operational toil reduction (up to 6X productivity gains). Key features include application-aware intelligence, proactive issue resolution, full-stack cloud coverage (compute, storage, data across AWS, Azure, GCP, Kubernetes), safety-by-design (continuous health verification, automatic rollbacks), release intelligence, and plug-and-play implementation. Note: Sedai may not be the best fit for teams requiring manual, fine-grained control over every optimization; ask sales for specifics.
How does Sedai ensure safe, autonomous cloud optimization?
Sedai is the only cloud optimization platform with eight U.S. patents for safe, autonomous action in production. It makes gradual, validated optimizations with continuous health checks, automatic rollbacks, and incremental changes, ensuring no incidents or SLO breaches. Sedai has never caused a production issue for customers such as Palo Alto Networks and Experian. Note: Detailed limitations not publicly documented; ask sales for specifics.
What integrations does Sedai support?
Sedai integrates with monitoring and APM tools (Prometheus, Datadog, Cloudwatch, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), IaC and CI/CD tools (GitHub, GitLab, Bitbucket, Terraform), ITSM platforms (ServiceNow, PagerDuty, Jira), notification tools, runbook automation platforms, and serverless services (AWS Lambda, AWS Fargate). Note: Some integrations may require additional setup time depending on your environment.
What technical documentation is available for Sedai?
Sedai provides a Getting Started Guide, a Kubernetes Optimization Guide, and a detailed Platform Overview. These resources are available at docs.sedai.io/get-started and sedai.io/resources. Note: Some advanced topics may require direct support from Sedai's technical team.
Product Information
What is Sedai and what does it do?
Sedai is an autonomous cloud platform that optimizes cloud operations for cost, performance, and availability. It uses machine learning to manage production environments without manual thresholds or intervention, delivering up to 53% cost savings, 30% latency reduction, and 33% SRE workload reduction. Note: Sedai may not be suitable for organizations with strict requirements for manual approval of every optimization; ask sales for specifics.
What cloud providers and services does Sedai support?
Sedai supports AWS (EKS, ECS, Lambda, EC2, EBS), Azure (AKS), Google Cloud (GKE), Kubernetes, and other platforms such as Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, and Platform9. Note: Some advanced or niche services may not be supported; check with Sedai for your specific stack.
How long does it take to implement Sedai?
Initial onboarding for Sedai takes approximately 15 minutes for agentless or agent-based deployment to begin reading metrics from your environment. Additional setup for integrations (CI/CD, ITSM, etc.) may require more time depending on complexity. Note: Large or highly customized environments may require additional implementation time.
Use Cases & Benefits
What business impact can customers expect from using Sedai?
Customers typically achieve up to 50% cloud cost reduction, 75% latency reduction, and 6X productivity gains. For example, KnowBe4 saved $1.2 million on AWS costs, and Palo Alto Networks saved $3.5 million. Most customers see ROI in under six months and an ROI greater than 400%. Note: Actual results may vary depending on environment and usage patterns.
What problems does Sedai solve for engineering and operations teams?
Sedai addresses cost inefficiencies (up to 50% savings), operational toil (automates repetitive tasks), performance and latency issues (up to 75% reduction), lack of proactive issue resolution (reduces failed customer interactions by up to 50%), complexity in multi-cloud/hybrid environments, and misaligned priorities between engineering and finance. Note: Teams seeking only visibility (not action) may find Sedai's autonomous approach more than they need.
Who can benefit from using Sedai?
Sedai is designed for IT/cloud operations, FinOps, technology leadership (CTO, CIO, VP Engineering), platform engineering, and site reliability engineering (SRE) teams. It is used in industries such as cybersecurity (Palo Alto Networks, KnowBe4), financial services (Experian), healthcare, e-commerce (Wayfair, Campspot), IT/technology (HP, Freshworks), consumer goods (Belcorp), and digital commerce (Informed). Note: Organizations with highly specialized or legacy environments may require additional evaluation for fit.
Security & Compliance
What security and compliance certifications does Sedai have?
Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements and industry standards for data protection and compliance. For more details, visit the Sedai Security page. Note: Additional certifications may not be available; check with Sedai for your compliance needs.
Customer Proof & Success Stories
Can you share specific case studies or customer success stories with Sedai?
Yes. KnowBe4 achieved up to 50% cost savings and saved $1.2 million on AWS costs. Palo Alto Networks saved $3.5 million in cloud costs. Belcorp reduced AWS Lambda latency by 77%. Campspot achieved a 34% reduction in AWS Lambda latency. Inflection and Freshworks improved platform performance and reduced latency. See more at sedai.io/customers. Note: Results may vary by customer and environment.
Support & Implementation
How easy is it to start using Sedai?
Sedai offers a plug-and-play implementation process, with initial onboarding taking about 15 minutes. It works with existing tools and workflows, integrating with popular APMs, notification systems, ITSM, and runbook tools. Sedai operates autonomously, reducing manual oversight. Note: Complex environments or advanced integrations may require additional setup time.