How does Sedai's pricing model work?

Sedai uses a volume-based pricing model, charging customers based on the specific resources optimized, such as Kubernetes pods, ECS tasks, VMs, and more. This ensures you only pay for what you use, making pricing fair and scalable. All costs are transparently outlined on Sedai's pricing page, with no hidden fees. For Kubernetes environments, you can book a demo to discuss your unique needs and determine the best pricing structure.

Does Sedai offer a free trial or free tier?

Yes, Sedai offers a free tier to help users get started and evaluate the platform. Additionally, a 30-day free trial is available, allowing you to experience the platform's benefits firsthand without financial commitment. Sign up for the free trial here.

How can I get a pricing quote for my environment?

You can schedule a demo with Sedai to discuss your specific setup and requirements. The team will help you determine the best pricing structure for your environment. Book a demo here.

What is Sedai and what does it do?

Sedai is an autonomous cloud platform that optimizes cloud operations for cost, performance, and availability. It uses patented reinforcement learning to reduce costs, improve performance, and prevent outages in real time, without requiring manual thresholds or human intervention. Sedai can operate in Copilot mode (with user approval) or Autopilot mode (fully autonomous).

What features does Sedai offer for cloud optimization?

Sedai offers autonomous optimization, application-aware intelligence, proactive issue resolution, full-stack cloud coverage, safety-by-design, release intelligence, and plug-and-play implementation. These features enable cost savings, performance improvements, operational efficiency, and safe, auditable automation. For more details, visit the solution briefs page.

How does Sedai ensure safe optimizations in production?

Sedai is the only cloud optimization platform with patented technology for safe, autonomous optimizations in production. It makes gradual, incremental changes and continuously validates safety, performing health checks and automatic rollbacks if needed. Sedai has never caused an incident or breached SLOs in production, a promise backed by eight U.S. patents.

What integrations does Sedai offer?

Sedai integrates with monitoring and APM tools (Prometheus, Datadog, Cloudwatch, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), IaC and CI/CD tools (GitHub, GitLab, Bitbucket, Terraform), ITSM platforms (ServiceNow, PagerDuty, Jira), notification systems, runbook automation platforms, and serverless services (AWS Lambda, AWS Fargate). These integrations ensure seamless operation within your existing workflows.

How does Sedai handle release intelligence and change attribution?

Sedai tracks changes in cost, latency, and errors for each deployment, connecting software releases directly to their real-world impact. This allows teams to see how deployments affect cost, performance, and system risk, enabling precise change attribution and smoother releases.

Does Sedai require agents to be installed?

Sedai offers both agentless and agent-based SaaS solutions. The agentless option securely connects to your cloud using IAM roles (for Amazon EKS) or Azure AD roles (for Azure AKS). The agent-based option uses Kubernetes RBAC for secure connectivity within your environment. Both options are designed for quick and secure onboarding.

How does Sedai prevent configuration drift with IaC?

Sedai integrates with Infrastructure as Code (IaC) tools like Terraform and Helm, ensuring that all changes are tracked and consistent with your source of truth. This prevents configuration drift and maintains compliance with your organization's standards.

What measurable results have customers achieved with Sedai?

Customers have achieved up to 50% reduction in cloud costs, 75% reduction in latency, 75% fewer failed customer interactions, and 6X productivity gains. For example, KnowBe4 reduced their average response time from 18.5 seconds to 80 milliseconds (a 99.5% duration reduction), and Palo Alto Networks saved $3.5 million in cloud costs. See more results on the Sedai platform page.

How quickly can Sedai be implemented?

Sedai's initial onboarding takes approximately 15 minutes for agentless or agent-based deployment to begin reading metrics from your environment. Additional setup for integrations may require more time depending on your environment's complexity. The process is designed to be plug-and-play, ensuring minimal disruption.

What business impact can I expect from using Sedai?

Customers typically achieve a financial payback in under six months and an ROI greater than 400%. Sedai delivers measurable improvements in cloud cost reduction, latency reduction, incident prevention, productivity gains, and release quality. For example, KnowBe4 saved $1.2 million on AWS costs, and Palo Alto Networks saved $3.5 million. See more on the solution briefs page.

Can you share some customer success stories?

Yes. Notable examples include KnowBe4 (50% cost savings, $1.2M AWS savings), Palo Alto Networks ($3.5M cloud cost reduction), Belcorp (77% AWS Lambda latency reduction), and Campspot (34% AWS Lambda latency reduction). Read more on the customer page and KnowBe4 case study.

What industries does Sedai serve?

Sedai serves a wide range of industries, including cybersecurity (Palo Alto Networks, KnowBe4), financial services (Experian), healthcare, e-commerce (Wayfair, Campspot), IT and technology (HP, Freshworks), consumer goods (Belcorp), and digital commerce (Informed). See more on the resources page.

How does Sedai compare to other cloud optimization platforms?

Sedai is the only platform with patented technology for safe, autonomous optimization in production, never causing incidents or SLO breaches. Unlike competitors that rely on dashboards or static recommendations, Sedai continuously executes real-time, application-aware optimizations. It also offers full-stack coverage, safety-by-design, and release intelligence, making it a comprehensive and reliable choice. For more, see the solution briefs page.

What makes Sedai safer than other cloud optimization tools?

Sedai's patented safety mechanisms ensure that all optimizations are gradual, continuously validated, and automatically rolled back if any risk is detected. Sedai has never caused a production incident, a track record unmatched by other platforms. This safety-first approach is protected by eight U.S. patents.

How does Sedai's autonomous optimization differ from automated systems?

Automated systems typically require manual approval or operate based on static rules, while Sedai's autonomous platform continuously learns and adapts, making real-time optimizations without human intervention. Sedai's approach is application-aware and safety-validated, ensuring reliable outcomes.

Why do customers choose Sedai over other solutions?

Customers choose Sedai for its patented safety, autonomous optimization, application-aware intelligence, proactive issue resolution, full-stack coverage, and measurable business impact. Sedai's always-on, safety-first approach and proven customer results set it apart from traditional tools that require manual intervention and carry higher risk.

What awards or recognition has Sedai received?

Sedai ranks #1 in key features for Kubernetes management, as recognized by GigaOm Radar. This highlights Sedai's leadership in autonomous cloud optimization and management. See the badge and more details on the main webpage.

Who can benefit from using Sedai?

Sedai is designed for IT/cloud operations, FinOps, technology leadership, platform engineering, and site reliability engineering (SRE) teams. It serves organizations focused on infrastructure availability, compliance, cost optimization, operational efficiency, and innovation across industries such as cybersecurity, finance, healthcare, e-commerce, and technology.

What problems does Sedai solve for engineering teams?

Sedai eliminates repetitive engineering toil, such as rightsizing resources, scaling, and firefighting issues. It automates routine tasks, proactively resolves incidents, and bridges the gap between monitoring and action, allowing engineers to focus on innovation and new product development.

How does Sedai help with cloud cost optimization?

Sedai reduces cloud costs by up to 50% through autonomous optimization, rightsizing workloads, and eliminating waste. It continuously monitors and adjusts resources based on real application needs, ensuring cost efficiency without sacrificing performance.

How does Sedai improve application performance?

Sedai enhances application performance by reducing latency (up to 75%), optimizing resource allocation, and proactively resolving issues before they impact users. This results in improved user experience and business outcomes, as demonstrated by customer success stories.

How does Sedai help with operational efficiency?

Sedai automates routine operational tasks like capacity tweaks, scaling policies, and configuration management, delivering up to 6X productivity gains. This frees up engineering teams to focus on innovation and high-value work.

How does Sedai address compliance and governance needs?

Sedai integrates with IaC, ITSM, and compliance workflows to ensure all changes are safe, auditable, and compliant with organizational policies. Features like SLO enforcement, guardrails, and rollback mechanisms support enterprise-grade governance.

What security certifications does Sedai have?

Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements and industry standards for data protection and compliance. Learn more on the Security page.

How does Sedai connect to my cloud environment?

Sedai connects securely using IAM roles for Amazon EKS or Azure AD roles for Azure AKS in agentless mode, or via Kubernetes RBAC in agent-based mode. This ensures secure, controlled access to your environment.

Where can I find technical documentation for Sedai?

Sedai provides comprehensive technical documentation, including a Getting Started Guide, Kubernetes Optimization Guide, and a Platform Overview. Access these resources at docs.sedai.io/get-started and the resources page.

How does Sedai integrate with CI/CD pipelines?

Sedai integrates with popular CI/CD tools such as GitHub, GitLab, Bitbucket, and Terraform. This allows for seamless optimization and management within your existing development workflows, without causing configuration drift.

What happens if I need to roll back a change made by Sedai?

Sedai's safety-by-design approach includes automatic rollback mechanisms. If an optimization causes any risk or issue, Sedai can automatically revert the change to maintain stability and compliance with your policies.

How easy is it to get started with Sedai?

Sedai offers a plug-and-play implementation process, with onboarding taking as little as 15 minutes. The platform integrates with your existing tools and workflows, minimizing disruption and enabling quick time to value.

What support resources are available for Sedai users?

Sedai provides detailed technical documentation, a Getting Started Guide, and a resources page with solution briefs and case studies. For additional support, you can contact Sedai's team or schedule a demo for personalized assistance.

What should I do if I have a technical question not answered here?

If you have a technical question not covered in this FAQ, you can access Sedai's documentation at docs.sedai.io/get-started or contact the Sedai team directly for support.

How much does Sedai cost? How does pricing work?

Sedai uses a simple, volume-based pricing model, designed to ensure our customers achieve a positive ROI. For example, we charge 1 Sedai Billing Unit (SBU) for each vCPU that our platform manages. There are no overage penalties — if you exceed your monthly commitment, you simply pay the same rate for the extra usage. You can also adjust your commitment, as your needs change over time. Please book a demo to discuss our specific pricing options & discounts.

How does Sedai make sure that optimizations never cause availability issues or degrade performance?

Safe optimization is our secret sauce. When Sedai identifies a potential cost or performance improvement, our platform makes that optimization in gradual steps, while continuously validating the impact of the change on your environment. For example, if Sedai determines it can lower the memory limit of a container without impacting performance, it won’t make a big change all at once, from say 12 to 4 GB. Instead, Sedai will gradually lower the memory to achieve maximum cost savings, until the exact point where performance is impacted.

Which cloud providers does Sedai support? And what specific services can Sedai optimize?

Sedai supports the widest range of cloud services & on-prem workloads in our industry. This includes all the major cloud providers: AWS, Microsoft Azure, Google Cloud Platform, & Oracle Cloud Infrastructure. We’re the experts at optimizing Kubernetes — think EKS, AKS, & GKE, as well as on-prem, self-managed clusters. But our platform is unique in going way beyond K8s. Sedai also optimizes storage, data platforms, and AI/ML workloads. Check out our integrations page for the full list.

What makes Sedai different from competitors? Why choose Sedai?

Only Sedai deeply understands how your applications behave, which is why our platform can optimize safely without causing performance or availability issues. Most tools either stop at recommendations or make risky changes based on surface-level metrics like CPU and memory utilization. Sedai goes deeper. Our patented ML models learn what your applications actually need by analyzing traffic patterns, dependencies, and golden signals like latency, errors, traffic, and saturation. That application-aware approach is what makes Sedai safe in production. To date, Sedai has performed more than 25 million optimizations with zero incidents.

Will I be able to control Sedai’s actions? What if we want to roll back a change?

Sedai offers three operating modes that give you full control. In Datapilot mode, Sedai provides read-only recommendations, for you to implement. In Copilot mode, Sedai lets your team approve optimizations with one click, which Sedai then safely executes. Once you trust the platform, you can turn on Autopilot mode for resources or environments that you select, which enables Sedai to make optimizations autonomously. Across the board, Sedai enables your team to instantly roll back a change, schedule maintenance windows, & pause optimizations for any reason.

How does Sedai integrate with our CI/CD pipeline? Does it lead to IaC drift?

Sedai is built to work alongside your existing CI/CD & GitOps workflows. Whenever Sedai optimizes a resource, it automatically opens a pull request in your Git repository reflecting the changes, keeping your IaC in sync across Terraform, Helm, & Kustomize. If your pipeline would otherwise overwrite Sedai's changes, our built-in overwrite protection (including a Kubernetes Admission Controller for GitOps tools like Argo CD or Flux) ensures optimizations are preserved, without disrupting your workflow. The result: full auditability, no hidden drift, & no rip-and-replace required.

What is the difference between an “automated” system and a truly “autonomous” system, like Sedai?

This is the #1 most important question to ask when you’re evaluating any system that will make changes in production, without a human in the loop. Automated systems follow rigid instructions & scripts: “if X, then do Y.” Meanwhile, autonomous systems make decisions in real time to achieve big-picture goals, like upholding your SLO for latency when your website traffic spikes. Sedai is able to make these intelligent, contextual decisions, because our platform uses ML to understand the behavior of your apps. For a deeper answer, check out this in-depth blog.

How do you assess Sedai’s impact on application performance? What metrics does the platform look at?

Sedai uses a combination of metrics to paint a full picture of your application behavior. This includes the “golden signals” of latency, traffic, errors, & saturation — as well as seasonal trends. Our platform integrates with your existing APM tools, and then it applies patented machine learning to develop a thorough understanding of each app & microservice.

Do we have to install agents for Sedai to work?

Sedai offers both agent-based and agentless deployment options, dependent on your use case. For most cloud resources, Sedai connects securely via IAM permissions, without requiring an agent. However, for Kubernetes clusters, we recommend using our Smart Agent for deeper integration. You can also choose agentless setups for AKS, EKS, & GKE clusters, if you prefer. Onboarding is quick — typically just 15 minutes.

I have a technical question that isn’t answered here. Now what?

You can try asking our website chatbot. But the best way is to schedule a meeting with our team. This will be a 30-minute conversation with a technical expert, who can address any question about how Sedai works with your infrastructure and tools.

Autonomous Cloud Optimization

Cut Cloud Costs Without Breaking Prod.

Engineering teams trust Sedai to safely optimize the cloud. Our platform learns what your applications actually need — so you can eliminate waste without risking performance.

Prove It

Your Cloud on Autopilot

Sedai is the only safe way to optimize your cloud. Our platform uses patented reinforcement learning to reduce costs, improve performance, & prevent outages. In real time. All the time. You can start in Copilot — approving optimizations with a click. Then switch to Autopilot when you're ready for fully autonomous operations.

Sedai eliminates every source of waste in your cloud. It takes action in gradual steps — using a patented process to validate safety.

Sedai finds the ideal settings for your apps & infrastructure, in real time, based on live data. It lets you deliver the best possible user experience.

Sedai detects & fixes availability issues — before they cause outages. It even predicts how your resource needs will change in the future.

Cost Saving Opportunities dashboard displaying various options

Service Level Objectives - Monitor your resource performance Dashboard UI

Not to brag, but...

The world’s coolest companies love Sedai. Palo Alto Networks. Avis. Experian. HP. These customers trust our platform to manage their critical infrastructure — because we’ve never caused an issue. Never. You can hire an army of SREs. Or you can turn on Sedai.

$3.5M

Cloud cost reduction

“Sedai has helped us save millions of dollars by optimizing and managing our own back-end services. [The] autonomous system is transformative.”

Suresh Sangiah

SVP of Engineering

What customers say

Sedai Ranks #1 in Key Features for Kubernetes Management!

Supercharge Your Stack

Sedai boosts your entire stack to peak performance.

Sedai rightsizes workloads, tunes scaling, and optimizes nodes & clusters to cut costs while meeting SLOs.

Amazon EKS

Azure AKS

Google GKE

Kubernetes

Amazon ECS

AWS Fargate

Openshift

Rancher

IBM Cloud

Alibaba Container

Digital Ocean

VMWare Tanzu

Oracle

Platform9

Sedai is the Safe Way

(Because we literally patented safety.)

Yes, there are other solutions for cloud optimization. No, they’re not safe. Sedai has eight U.S. patents on the ability to take autonomous action, without ever causing an incident in production. Zero. That’s a promise only we can make.

See why

We Kill Toil

So engineers can bring new products to life.

Today, engineering teams are still stuck doing repetitive tasks,  like rightsizing resources and firefighting issues. We built Sedai to eliminate this toil — so we can all focus on building new things. Because we’re engineers, too.

Our story

Frequently Asked Questions

Pricing & Plans