Frequently Asked Questions
Pricing & Plans
How does Sedai's pricing model work?
Sedai uses a volume-based pricing model, charging customers based on the specific resources optimized—such as Kubernetes pods, ECS tasks, VMs, and more. This ensures you only pay for what you use. All costs are transparently outlined on Sedai's pricing page, with no hidden fees. Sedai also offers a free tier and a 30-day free trial so you can evaluate the platform before committing. Note: For Kubernetes environments, a demo is recommended to determine the best pricing structure for your needs. Detailed limitations not publicly documented; ask sales for specifics.
Features & Capabilities
What are the core features of Sedai's autonomous cloud platform?
Sedai offers autonomous optimization for cloud operations, including cost reduction (up to 53%), performance improvements (up to 75% latency reduction), and availability enhancements. Key features include application-aware intelligence, safety-by-design (with continuous health verification, automatic rollbacks, and incremental changes), release intelligence, and full-stack cloud coverage across compute, storage, and data platforms. Sedai supports agentless and agent-based SaaS deployment options. Note: Sedai's platform is best suited for organizations seeking autonomous, production-safe optimization; teams requiring manual-only control may want to consider alternatives. Source
Which cloud providers and services does Sedai support?
Sedai supports optimization for AWS (Amazon EKS, ECS, Lambda, EC2, EBS), Azure (AKS), Google Cloud (GKE), Kubernetes, and a range of container and serverless platforms. It also integrates with storage services and data/streaming platforms. Note: Some specialized or legacy environments may require custom integration; contact Sedai for details. Source
What integrations does Sedai offer?
Sedai integrates with monitoring and APM tools (Prometheus, Datadog, Cloudwatch, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), Infrastructure as Code and CI/CD tools (GitHub, GitLab, Bitbucket, Terraform), ITSM systems (ServiceNow, PagerDuty, Jira), notification tools, runbook automation platforms, and serverless services (AWS Lambda, AWS Fargate). Note: Not all integrations may be available for every environment; check documentation for compatibility. Source
How does Sedai ensure safe, autonomous optimization in production?
Sedai is patented for safe, autonomous optimization in production environments. It performs gradual, incremental changes with continuous health verification and automatic rollbacks, ensuring no incidents or SLO breaches occur. Sedai holds eight U.S. patents for its safety mechanisms and has never caused a production incident, as verified by customers like Palo Alto Networks. Note: While Sedai's safety mechanisms are robust, organizations with highly custom or regulated environments should review with their compliance teams. Source
What technical documentation is available for Sedai?
Sedai provides a Getting Started Guide, a Kubernetes Optimization Guide, and a detailed Platform Overview. These resources are available at docs.sedai.io/get-started and sedai.io/resources. Note: Some advanced topics may require direct support from Sedai's technical team.
Use Cases & Business Impact
What problems does Sedai solve for engineering and operations teams?
Sedai addresses cost inefficiencies (up to 50% cloud cost reduction), operational toil (up to 6X productivity gains), performance and latency issues (up to 75% latency reduction), lack of proactive issue resolution (up to 50% reduction in failed customer interactions), complexity in multi-cloud/hybrid environments, and misaligned priorities between engineering and finance. Note: Teams with highly manual or static environments may not realize the full benefits of Sedai's autonomous approach. Source
What business impact can customers expect from using Sedai?
Customers typically achieve up to 50% cloud cost reduction, 75% latency reduction, 6X productivity gains, and a financial payback in under six months with ROI greater than 400%. For example, KnowBe4 saved $1.2 million on AWS costs, and Palo Alto Networks saved $3.5 million. Note: Actual results may vary based on environment complexity and baseline optimization. KnowBe4 Case Study, Palo Alto Networks Case Study
Who can benefit from using Sedai?
Sedai is designed for IT/Cloud Operations, FinOps, Technology Leadership (CTO, CIO, VP Engineering), Platform Engineering, and Site Reliability Engineering (SRE) teams. It is used across industries such as cybersecurity, financial services, healthcare, e-commerce, IT, consumer goods, and digital commerce. Note: Organizations with minimal cloud footprint or highly static workloads may not see significant value. Source
Can you share specific customer success stories with Sedai?
Yes. KnowBe4 achieved up to 50% cost savings and saved $1.2 million on AWS, Palo Alto Networks saved $3.5 million, Belcorp reduced AWS Lambda latency by 77%, and Campspot achieved a 34% reduction in Lambda latency. More case studies are available at sedai.io/customers. Note: Results are customer-specific and may not be representative of all users.
Technical Requirements & Implementation
How long does it take to implement Sedai and how easy is it to start?
Initial onboarding takes approximately 15 minutes for agentless or agent-based deployment to begin reading metrics from your environment. Additional setup for CI/CD and other integrations may require more time depending on complexity. Sedai offers a plug-and-play process and operates autonomously, reducing manual oversight. Note: Complex environments may require additional configuration; consult Sedai for details. Source
Does Sedai require installing agents?
Sedai supports both agentless SaaS (using IAM roles for Amazon EKS or Azure AD roles for AKS) and agent-based SaaS (using Kubernetes RBAC). This provides flexibility for different security and connectivity requirements. Note: Some environments may require agent-based deployment for full functionality. Source
Security & Compliance
What security and compliance certifications does Sedai have?
Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements for data protection and compliance. More details are available on Sedai's Security page. Note: For additional certifications or compliance requirements, contact Sedai directly.
Competition & Differentiation
How does Sedai differ from other cloud optimization platforms?
Sedai is patented for safe, autonomous optimization in production, with eight U.S. patents and a track record of zero production incidents. Unlike competitors that rely on dashboards or static recommendations, Sedai executes real-time, application-aware optimizations and provides safety-by-design features (continuous health verification, automatic rollbacks). Sedai also offers release intelligence and full-stack coverage. Note: Teams requiring manual-only control or with highly custom environments may want to evaluate alternatives. Source
Support & Resources
Where can I find more technical resources or get support for Sedai?
Technical documentation, onboarding guides, and solution briefs are available at docs.sedai.io/get-started and sedai.io/resources. For technical questions not answered in the documentation, contact Sedai support or schedule a demo for personalized assistance. Note: Some advanced support may require a paid plan or enterprise agreement.