Frequently Asked Questions

Product Overview & Safety

What is Sedai and what does it do?

Sedai is an autonomous cloud management platform that safely optimizes cloud resources for cost, performance, and availability. Using patented reinforcement learning, Sedai eliminates waste, improves performance, and prevents outages in real time—without manual intervention. The platform is designed to help engineering teams focus on impactful work by automating routine cloud operations. Learn more.

How does Sedai ensure safety during cloud optimization?

Sedai is the only cloud optimization platform with eight U.S. patents for safe, autonomous action in production. It makes gradual, validated optimizations and continuously checks for safety, ensuring zero incidents and no SLO breaches. Sedai has never caused a production issue, a promise backed by its patented technology. See why.

What makes Sedai different from other cloud optimization solutions?

Sedai leads with safety, offering patented, autonomous optimizations that are continuously validated and reversible. Unlike competitors that rely on static rules or risky, all-at-once changes, Sedai optimizes gradually and has never caused a production incident. It also provides application-aware intelligence, proactive issue resolution, and full-stack coverage across AWS, Azure, GCP, and Kubernetes. Read more.

Is Sedai really autonomous, or does it require manual approval?

Sedai offers three modes: Datapilot (observability), Copilot (one-click optimizations with user approval), and Autopilot (fully autonomous execution). You can start in Copilot mode and switch to Autopilot when ready for full autonomy. This flexibility ensures safe adoption at your own pace.

What patented technologies does Sedai use?

Sedai holds eight U.S. patents covering its ability to take safe, autonomous actions in production environments. These patents ensure that all optimizations are gradual, validated, and reversible, setting Sedai apart as the only platform with this level of safety assurance.

Features & Capabilities

What are the core features of Sedai?

Sedai's core features include autonomous cloud optimization, proactive issue resolution, release intelligence, full-stack coverage (compute, storage, data), application-aware intelligence, and enterprise-grade governance. It supports AWS, Azure, GCP, and Kubernetes environments, and offers plug-and-play implementation with agentless integration. See solution briefs.

How does Sedai help reduce cloud costs?

Sedai eliminates every source of waste in your cloud by rightsizing workloads, tuning scaling, and optimizing nodes and clusters. Customers have achieved up to 50% cost savings, as seen with Palo Alto Networks ($3.5M saved) and KnowBe4 (50% savings in production). Read KnowBe4's story.

How does Sedai improve application performance?

Sedai finds the ideal settings for your applications and infrastructure in real time, based on live data. It reduces latency by up to 75%—for example, Belcorp achieved a 77% reduction in AWS Lambda latency. See case studies.

How does Sedai increase availability and prevent outages?

Sedai detects and fixes availability issues before they cause outages, using predictive analytics to anticipate resource needs. It proactively resolves issues, reducing failed customer interactions by up to 50% and ensuring seamless operations.

What platforms and environments does Sedai support?

Sedai supports compute, storage, and data optimization across AWS, Azure, GCP, and Kubernetes environments. It also integrates with Amazon EKS, Azure AKS, Google GKE, Kubernetes, Amazon ECS, AWS Fargate, Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, and Platform9.

What integrations does Sedai offer?

Sedai integrates with monitoring and APM tools (Cloudwatch, Prometheus, Datadog, Azure Monitor), Kubernetes autoscalers (HPA/VPA, Karpenter), IaC and CI/CD tools (GitLab, GitHub, Bitbucket, Terraform), ITSM tools (ServiceNow, Jira), notification tools (Slack, Microsoft Teams), and various runbook automation platforms.

What is Release Intelligence in Sedai?

Release Intelligence is a feature that tracks changes in cost, latency, and errors for each deployment. It helps improve release quality, minimize risks, and ensure smoother deployments. Companies like Freshworks have benefited from this feature. Read more.

Does Sedai support agentless integration?

Yes, Sedai connects securely to your cloud accounts using Identity and Access Management (IAM), eliminating the need for complex installations or additional agents. This simplifies onboarding and reduces operational overhead.

What modes of operation does Sedai offer?

Sedai offers three modes: Datapilot (observability), Copilot (one-click optimizations), and Autopilot (fully autonomous execution). This allows teams to choose the level of automation that fits their needs and comfort level.

Use Cases & Benefits

Who can benefit from using Sedai?

Sedai is designed for platform engineers, IT/cloud operations, technology leaders (CTO, CIO, VP Engineering), site reliability engineers (SREs), and FinOps teams. It is ideal for organizations with significant cloud operations across industries such as cybersecurity, IT, financial services, healthcare, travel, e-commerce, and SaaS.

What business impact can I expect from Sedai?

Customers can expect up to 50% reduction in cloud costs, up to 75% reduction in latency, up to 6X productivity gains, and up to 50% reduction in failed customer interactions. For example, Palo Alto Networks saved $3.5M, KnowBe4 achieved 50% cost savings, and Belcorp reduced AWS Lambda latency by 77%.

What problems does Sedai solve for engineering teams?

Sedai eliminates toil by automating repetitive tasks like rightsizing resources, scaling, and configuration management. It addresses fragmentation, ticket queues, risk vs. speed, autoscaler limits, and the visibility-action gap, allowing engineers to focus on innovation.

How does Sedai help IT and cloud operations teams?

Sedai reduces ticket volume by automating provisioning, scaling, and cleanup tasks. It ensures safe automation with rollback mechanisms, maintains compliance, and addresses hybrid complexity, config drift, and cost surprises.

How does Sedai support FinOps teams?

Sedai aligns engineering and cost efficiency objectives, simplifies multi-cloud complexities, and converts visibility into actionable savings through autonomous optimization. It helps FinOps teams make cloud spending predictable and efficient.

What industries use Sedai?

Sedai is used in industries such as cybersecurity (Palo Alto Networks), IT (HP), financial services (Experian, CapitalOne Bank), security awareness training (KnowBe4), travel (Expedia), healthcare (GSK), car rental (Avis), retail/e-commerce (Belcorp), SaaS (Freshworks), and digital commerce (Campspot). See all case studies.

Can you share some customer success stories with Sedai?

Yes. KnowBe4 achieved 50% cost savings and saved $1.2M on AWS. Palo Alto Networks saved $3.5M and reduced Kubernetes costs by 46%. Belcorp reduced AWS Lambda latency by 77%. Read more: KnowBe4, Palo Alto Networks, more case studies.

Who are some of Sedai's customers?

Notable customers include Palo Alto Networks, HP, Experian, KnowBe4, Expedia, CapitalOne Bank, GSK, and Avis. These companies trust Sedai to manage and optimize their critical cloud infrastructure. See all customers.

Implementation & Ease of Use

How long does it take to implement Sedai?

Sedai's setup process is quick: 5 minutes for general use cases and up to 15 minutes for specific scenarios like AWS Lambda. For complex environments, timelines may vary. Book a demo to discuss your setup.

How easy is it to get started with Sedai?

Getting started is simple with plug-and-play implementation, agentless integration, and comprehensive onboarding support. Customers can schedule one-on-one onboarding calls, access detailed documentation, and join the community Slack channel for help. See documentation.

What support resources are available for new Sedai users?

Sedai provides personalized onboarding sessions, a dedicated Customer Success Manager for enterprise customers, detailed technical documentation, a community Slack channel, and email/phone support. Access documentation.

Is there a free trial for Sedai?

Yes, Sedai offers a 30-day free trial so you can experience the platform's value firsthand without any financial commitment. Start your free trial.

What feedback have customers given about Sedai's ease of use?

Customers praise Sedai for its quick setup (5–15 minutes), agentless integration, personalized onboarding, and extensive support resources. The risk-free trial and dedicated Customer Success Manager for enterprise users are also highly valued. Learn more.

Where can I find technical documentation for Sedai?

Technical documentation is available at docs.sedai.io/get-started. Additional resources, including case studies and datasheets, are available at sedai.io/resources.

Security, Compliance & Governance

Is Sedai SOC 2 certified?

Yes, Sedai is SOC 2 certified, demonstrating adherence to stringent security and compliance standards. This certification ensures industry-standard data protection. See security details.

How does Sedai ensure compliance and safe changes?

Sedai integrates with Infrastructure as Code (IaC), IT Service Management (ITSM), and compliance workflows to ensure all changes are safe, auditable, and reversible. Its safety-by-design approach includes continuous health verification and automatic rollbacks.

What governance features does Sedai provide?

Sedai offers enterprise-grade governance, including integration with IaC, ITSM, and compliance workflows. All optimizations are constrained, validated, and reversible, ensuring safe and auditable operations.

Competitive Comparison

How does Sedai compare to other cloud optimization tools?

Sedai is the only platform with patented, safe, autonomous optimization that has never caused a production incident. It offers application-aware intelligence, proactive issue resolution, and full-stack coverage, while competitors often rely on static rules, manual adjustments, or reactive approaches. Sedai's plug-and-play setup and release intelligence further differentiate it. See comparison details.

What unique features set Sedai apart from competitors?

Sedai's unique features include patented safety for autonomous optimization, application-aware intelligence, proactive issue resolution, release intelligence, and a quick, agentless setup. These capabilities enable continuous improvement without manual intervention or risk to production environments.

Why should I choose Sedai over other solutions?

Sedai is the only platform with a patented, zero-incident track record for safe, autonomous optimization. It delivers up to 50% cost savings, 75% latency reduction, and 6X productivity gains, with proven results for companies like Palo Alto Networks and KnowBe4. Its safety, ease of use, and measurable outcomes make it a trusted choice. See why.

Sedai Logo

Cut Cloud Costs Without Breaking Prod.

Engineering teams trust Sedai to safely optimize the cloud. Our platform learns what your applications actually need — so you can eliminate waste without risking performance.

Prove It
Background Gradient

Your Cloud on Autopilot

Sedai is the only safe way to optimize your cloud. Our platform uses patented reinforcement learning to reduce costs, improve performance, & prevent outages. In real time. All the time. You can start in Copilot — approving optimizations with a click. Then switch to Autopilot when you're ready for fully autonomous operations.

Sedai eliminates every source of waste in your cloud. It takes action in gradual steps — using a patented process to validate safety.

Sedai finds the ideal settings for your apps & infrastructure, in real time, based on live data. It lets you deliver the best possible user experience.

Sedai detects & fixes availability issues — before they cause outages. It even predicts how your resource needs will change in the future.

Cost Saving Opportunities dashboard displaying various options
Service Level Objectives - Monitor your resource performance Dashboard UI
Action Summary User Interface

Not to brag, but...

The world’s coolest companies love Sedai. Palo Alto Networks. Avis. Experian. HP. These customers trust our platform to manage their critical infrastructure — because we’ve never caused an issue. Never. You can hire an army of SREs. Or you can turn on Sedai.

Customers Illustration
Suresh Sangiah - SVP of Engineering

$3.5M

Cloud cost reduction

“Sedai has helped us save millions of dollars by optimizing and managing our own back-end services. [The] autonomous system is transformative.”

Suresh Sangiah

SVP of Engineering

What customers say

Supercharge Your Stack

Sedai boosts your entire stack to peak performance.

Sedai rightsizes workloads, tunes scaling, and optimizes nodes & clusters to cut costs while meeting SLOs.

Amazon EKS

Azure AKS

Google GKE

Kubernetes

Amazon ECS

AWS Fargate

Openshift

Rancher

IBM Cloud

Alibaba Container

Digital Ocean

VMWare Tanzu

Oracle

Platform9

Sedai is the Safe Way

(Because we literally patented safety.)

Yes, there are other solutions for cloud optimization. No, they’re not safe. Sedai has eight U.S. patents on the ability to take autonomous action, without ever causing an incident in production. Zero. That’s a promise only we can make.

Safe Autonomy
See why

We Kill Toil

So engineers can bring new products to life.

Today, engineering teams are still stuck doing repetitive tasks, 
like rightsizing resources and firefighting issues. We built Sedai to
eliminate this toil — so we can all focus on building new things.
Because we’re engineers, too.

Become a Cloud Guru.

Palo Alto Networks Case Study ThumbnailFeatured

How Palo Alto Networks takes control of Its high-stakes cloud

Read the storyArrow right icon

Sign up for our newsletter to see cloud innovations — before anyone else. 

Your boss will be jealous.