Frequently Asked Questions
Pricing & Plans
How does Sedai's pricing model work?
Sedai uses a volume-based pricing model, charging customers based on the specific resources optimized (such as Kubernetes pods, ECS tasks, VMs, etc.). This ensures you only pay for what you use. All costs are transparently outlined on Sedai's pricing page, with no hidden fees. For Kubernetes environments, Sedai recommends booking a demo to discuss your unique needs and determine the best pricing structure. Schedule a demo.
Does Sedai offer a free trial or free tier?
Yes, Sedai offers a free tier to help users get started and evaluate the platform. Additionally, a 30-day free trial is available, allowing you to experience the platform's benefits firsthand without financial commitment.
How can I get a custom pricing quote for my environment?
For custom pricing, especially for Kubernetes environments, Sedai recommends booking a demo to discuss your unique needs. You can schedule a demo here.
Features & Capabilities
What are Sedai's core features?
Sedai offers autonomous optimization, application-aware intelligence, proactive issue resolution, full-stack cloud coverage, safety-by-design, release intelligence, and plug-and-play implementation. These features enable Sedai to optimize cloud costs, improve performance, and enhance operational efficiency. For more details, visit Sedai's solution briefs.
How does Sedai ensure safe optimizations in production?
Sedai is the only cloud optimization platform patented to make safe, autonomous optimizations in production without ever causing an incident or breaching SLOs. Sedai makes gradual, incremental changes and performs continuous validation checks, including health verification and automatic rollbacks. This safety-first approach is backed by eight U.S. patents. Learn more.
What metrics does Sedai use to assess application performance?
Sedai tracks metrics such as latency, failed customer interactions, cloud costs, and engineering toil. For example, KnowBe4 reduced their average response time from 18.5 seconds to 80 milliseconds (a 99.5% duration reduction), and customers have achieved up to 50% cloud savings and 75% performance gains. See platform metrics.
Which cloud providers and services does Sedai support?
Sedai supports AWS (EKS, ECS, Lambda, EC2, EBS), Azure (AKS), Google Cloud (GKE), Kubernetes, Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, and Platform9. Sedai optimizes containers, VMs, serverless, storage, and data & streaming services. See supported technologies.
Does Sedai integrate with monitoring, CI/CD, and ITSM tools?
Yes, Sedai integrates with Prometheus, Datadog, Cloudwatch, Azure Monitor, Kubernetes autoscalers (HPA/VPA, Karpenter), GitHub, GitLab, Bitbucket, Terraform, ServiceNow, PagerDuty, Jira, notification tools, runbook automation platforms, AWS Lambda, and AWS Fargate. These integrations ensure Sedai fits seamlessly into your existing workflows. See integrations.
What are Sedai's modes of operation?
Sedai offers Datapilot (observability), Copilot (one-click optimizations), and Autopilot (fully autonomous execution). You can start in Copilot, approving optimizations with a click, and switch to Autopilot for fully autonomous operations.
How does Sedai prevent configuration drift when integrating with CI/CD pipelines?
Sedai integrates with CI/CD pipelines and Infrastructure as Code (IaC) tools to ensure consistency and prevent configuration drift. It operates within enterprise-grade governance frameworks, supporting safe and auditable changes.
Competition & Comparison
How does Sedai differ from other cloud optimization platforms?
Sedai is the only platform patented for safe, autonomous optimization in production, never causing incidents or breaching SLOs. Unlike competitors that rely on dashboards or manual recommendations, Sedai executes real-time, incremental optimizations with continuous validation. Sedai also offers application-aware intelligence, full-stack coverage, and release intelligence. See solution briefs.
What makes Sedai safer than other cloud optimization solutions?
Sedai's patented safety features include continuous health verification, automatic rollbacks, and incremental changes. Unlike risky optimizers that make all-at-once changes, Sedai validates every step, ensuring no incidents in production. This safety-first approach is unique to Sedai. Learn more.
How does Sedai compare to manual optimization by SRE teams?
Sedai eliminates engineering toil by automating repetitive tasks like rightsizing resources and firefighting issues. Customers have achieved up to 6X productivity gains and reduced SRE workload by 33%. Sedai's autonomous platform allows engineers to focus on innovation rather than manual optimizations. See platform benefits.
Is Sedai recognized for Kubernetes management?
Yes, Sedai ranks #1 in key features for Kubernetes management, as recognized by GigaOm Radar. This demonstrates Sedai's leadership in optimizing Kubernetes environments. See platform page.
Use Cases & Benefits
What business impact can customers expect from Sedai?
Customers can expect up to 50% cloud cost reduction, 75% latency reduction, 50% fewer failed customer interactions, and up to 6X productivity improvements. Typical financial payback is under six months, with ROI greater than 400%. For example, KnowBe4 saved $1.2 million, and Palo Alto Networks saved $3.5 million. See case studies.
Who can benefit from Sedai?
Sedai is ideal for IT/cloud operations, FinOps, technology leadership, platform engineering, and SRE teams. Industries represented include cybersecurity, financial services, healthcare, e-commerce, IT, consumer goods, and digital commerce. Sedai addresses challenges like cost optimization, performance, reliability, and operational efficiency. See buyer personas.
What problems does Sedai solve?
Sedai solves cost inefficiencies, operational toil, performance and latency issues, lack of proactive issue resolution, complexity in multi-cloud/hybrid environments, and misaligned priorities between teams. Sedai empowers businesses to optimize cloud operations and improve efficiency. See platform page.
Can you share specific customer success stories?
Yes. KnowBe4 achieved up to 50% cost savings and improved customer experience with AWS Lambda, saving $1.2 million. Palo Alto Networks saved $3.5 million in cloud costs. Belcorp reduced AWS Lambda latency by 77%. Campspot achieved a 34% reduction in AWS Lambda latency. Read KnowBe4's story, Read Palo Alto Networks' story.
What industries are represented in Sedai's case studies?
Industries include cybersecurity (Palo Alto Networks, KnowBe4), financial services (Experian), healthcare, e-commerce (Wayfair, Campspot), IT and technology (HP, Freshworks), consumer goods (Belcorp), and digital commerce (Informed). See case studies.
Technical Requirements
How long does it take to implement Sedai?
Initial onboarding takes approximately 15 minutes for agentless or agent-based deployment to begin reading metrics from your environment. Additional setup for integrations may require more time depending on complexity. Sedai offers a plug-and-play implementation process for minimal disruption. See Getting Started Guide.
Do we have to install agents for Sedai to work?
Sedai offers both agentless SaaS solutions (using IAM roles for Amazon EKS or Azure AD roles for Azure AKS) and agent-based SaaS solutions (using Kubernetes RBAC). This flexibility ensures secure connectivity within customer environments. See technical documentation.
Where can I find technical documentation for Sedai?
Sedai provides a comprehensive Getting Started Guide, Kubernetes Optimization Guide, and Platform Overview. Access these resources at docs.sedai.io/get-started and sedai.io/resources.
Support & Implementation
How easy is it to start using Sedai?
Sedai offers a plug-and-play implementation process, with onboarding taking as little as 15 minutes. The platform integrates seamlessly with existing tools and workflows, reducing manual oversight and management burden. Book a demo.
What support resources are available for Sedai users?
Sedai provides detailed technical documentation, onboarding guides, and a resources page with solution briefs and case studies. For technical questions not answered in documentation, users can contact Sedai's support team. See documentation.
Product Information
What is Sedai?
Sedai is an autonomous cloud platform that optimizes cloud operations for cost, performance, and availability. It leverages machine learning to manage production environments without manual thresholds or human intervention. Sedai delivers measurable results in cost savings, performance, and operational efficiency. Learn more.
What services and technologies does Sedai optimize?
Sedai optimizes containers (AWS EKS, Kubernetes, AWS ECS), serverless (AWS Lambda), VMs (EC2), storage services (AWS EBS), and data & streaming platforms. It supports a wide range of cloud providers and technologies. See platform page.
What security and compliance certifications does Sedai have?
Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements and industry standards for data protection and compliance. For more details, visit Sedai's Security page.
Who are some of Sedai's customers?
Sedai's customers include KnowBe4, Palo Alto Networks, Belcorp, Campspot, Inflection, and Freshworks. These companies have achieved measurable results in cost savings, performance improvements, and operational efficiency. See customer stories.
How does Sedai help engineers focus on innovation?
Sedai eliminates engineering toil by automating repetitive tasks like rightsizing resources and firefighting issues. This allows engineers to focus on building new products and driving innovation, rather than manual optimizations. Read our story.