Frequently Asked Questions

Pricing & Plans

How does Sedai's pricing model work?

Sedai uses a volume-based pricing model, charging customers based on the specific resources optimized (such as Kubernetes pods, ECS tasks, VMs, etc.). This ensures you only pay for what you use. All costs are transparently outlined on Sedai's pricing page, with no hidden fees. For Kubernetes environments, Sedai recommends booking a demo to discuss your unique needs and determine the best pricing structure. Schedule a demo.

Does Sedai offer a free trial or free tier?

Yes, Sedai offers a free tier to help users get started and evaluate the platform. Additionally, a 30-day free trial is available, allowing you to experience the platform's benefits firsthand without financial commitment.

How can I get a custom pricing quote for my environment?

For custom pricing, especially for Kubernetes environments, Sedai recommends booking a demo to discuss your unique needs. You can schedule a demo here.

Features & Capabilities

What are Sedai's core features?

Sedai offers autonomous optimization, application-aware intelligence, proactive issue resolution, full-stack cloud coverage, safety-by-design, release intelligence, and plug-and-play implementation. These features enable Sedai to optimize cloud costs, improve performance, and enhance operational efficiency. For more details, visit Sedai's solution briefs.

How does Sedai ensure safe optimizations in production?

Sedai is the only cloud optimization platform patented to make safe, autonomous optimizations in production without ever causing an incident or breaching SLOs. Sedai makes gradual, incremental changes and performs continuous validation checks, including health verification and automatic rollbacks. This safety-first approach is backed by eight U.S. patents. Learn more.

What metrics does Sedai use to assess application performance?

Sedai tracks metrics such as latency, failed customer interactions, cloud costs, and engineering toil. For example, KnowBe4 reduced their average response time from 18.5 seconds to 80 milliseconds (a 99.5% duration reduction), and customers have achieved up to 50% cloud savings and 75% performance gains. See platform metrics.

Which cloud providers and services does Sedai support?

Sedai supports AWS (EKS, ECS, Lambda, EC2, EBS), Azure (AKS), Google Cloud (GKE), Kubernetes, Openshift, Rancher, IBM Cloud, Alibaba Container, Digital Ocean, VMWare Tanzu, Oracle, and Platform9. Sedai optimizes containers, VMs, serverless, storage, and data & streaming services. See supported technologies.

Does Sedai integrate with monitoring, CI/CD, and ITSM tools?

Yes, Sedai integrates with Prometheus, Datadog, Cloudwatch, Azure Monitor, Kubernetes autoscalers (HPA/VPA, Karpenter), GitHub, GitLab, Bitbucket, Terraform, ServiceNow, PagerDuty, Jira, notification tools, runbook automation platforms, AWS Lambda, and AWS Fargate. These integrations ensure Sedai fits seamlessly into your existing workflows. See integrations.

What are Sedai's modes of operation?

Sedai offers Datapilot (observability), Copilot (one-click optimizations), and Autopilot (fully autonomous execution). You can start in Copilot, approving optimizations with a click, and switch to Autopilot for fully autonomous operations.

How does Sedai prevent configuration drift when integrating with CI/CD pipelines?

Sedai integrates with CI/CD pipelines and Infrastructure as Code (IaC) tools to ensure consistency and prevent configuration drift. It operates within enterprise-grade governance frameworks, supporting safe and auditable changes.

Competition & Comparison

How does Sedai differ from other cloud optimization platforms?

Sedai is the only platform patented for safe, autonomous optimization in production, never causing incidents or breaching SLOs. Unlike competitors that rely on dashboards or manual recommendations, Sedai executes real-time, incremental optimizations with continuous validation. Sedai also offers application-aware intelligence, full-stack coverage, and release intelligence. See solution briefs.

What makes Sedai safer than other cloud optimization solutions?

Sedai's patented safety features include continuous health verification, automatic rollbacks, and incremental changes. Unlike risky optimizers that make all-at-once changes, Sedai validates every step, ensuring no incidents in production. This safety-first approach is unique to Sedai. Learn more.

How does Sedai compare to manual optimization by SRE teams?

Sedai eliminates engineering toil by automating repetitive tasks like rightsizing resources and firefighting issues. Customers have achieved up to 6X productivity gains and reduced SRE workload by 33%. Sedai's autonomous platform allows engineers to focus on innovation rather than manual optimizations. See platform benefits.

Is Sedai recognized for Kubernetes management?

Yes, Sedai ranks #1 in key features for Kubernetes management, as recognized by GigaOm Radar. This demonstrates Sedai's leadership in optimizing Kubernetes environments. See platform page.

Use Cases & Benefits

What business impact can customers expect from Sedai?

Customers can expect up to 50% cloud cost reduction, 75% latency reduction, 50% fewer failed customer interactions, and up to 6X productivity improvements. Typical financial payback is under six months, with ROI greater than 400%. For example, KnowBe4 saved $1.2 million, and Palo Alto Networks saved $3.5 million. See case studies.

Who can benefit from Sedai?

Sedai is ideal for IT/cloud operations, FinOps, technology leadership, platform engineering, and SRE teams. Industries represented include cybersecurity, financial services, healthcare, e-commerce, IT, consumer goods, and digital commerce. Sedai addresses challenges like cost optimization, performance, reliability, and operational efficiency. See buyer personas.

What problems does Sedai solve?

Sedai solves cost inefficiencies, operational toil, performance and latency issues, lack of proactive issue resolution, complexity in multi-cloud/hybrid environments, and misaligned priorities between teams. Sedai empowers businesses to optimize cloud operations and improve efficiency. See platform page.

Can you share specific customer success stories?

Yes. KnowBe4 achieved up to 50% cost savings and improved customer experience with AWS Lambda, saving $1.2 million. Palo Alto Networks saved $3.5 million in cloud costs. Belcorp reduced AWS Lambda latency by 77%. Campspot achieved a 34% reduction in AWS Lambda latency. Read KnowBe4's story, Read Palo Alto Networks' story.

What industries are represented in Sedai's case studies?

Industries include cybersecurity (Palo Alto Networks, KnowBe4), financial services (Experian), healthcare, e-commerce (Wayfair, Campspot), IT and technology (HP, Freshworks), consumer goods (Belcorp), and digital commerce (Informed). See case studies.

Technical Requirements

How long does it take to implement Sedai?

Initial onboarding takes approximately 15 minutes for agentless or agent-based deployment to begin reading metrics from your environment. Additional setup for integrations may require more time depending on complexity. Sedai offers a plug-and-play implementation process for minimal disruption. See Getting Started Guide.

Do we have to install agents for Sedai to work?

Sedai offers both agentless SaaS solutions (using IAM roles for Amazon EKS or Azure AD roles for Azure AKS) and agent-based SaaS solutions (using Kubernetes RBAC). This flexibility ensures secure connectivity within customer environments. See technical documentation.

Where can I find technical documentation for Sedai?

Sedai provides a comprehensive Getting Started Guide, Kubernetes Optimization Guide, and Platform Overview. Access these resources at docs.sedai.io/get-started and sedai.io/resources.

Support & Implementation

How easy is it to start using Sedai?

Sedai offers a plug-and-play implementation process, with onboarding taking as little as 15 minutes. The platform integrates seamlessly with existing tools and workflows, reducing manual oversight and management burden. Book a demo.

What support resources are available for Sedai users?

Sedai provides detailed technical documentation, onboarding guides, and a resources page with solution briefs and case studies. For technical questions not answered in documentation, users can contact Sedai's support team. See documentation.

Product Information

What is Sedai?

Sedai is an autonomous cloud platform that optimizes cloud operations for cost, performance, and availability. It leverages machine learning to manage production environments without manual thresholds or human intervention. Sedai delivers measurable results in cost savings, performance, and operational efficiency. Learn more.

What services and technologies does Sedai optimize?

Sedai optimizes containers (AWS EKS, Kubernetes, AWS ECS), serverless (AWS Lambda), VMs (EC2), storage services (AWS EBS), and data & streaming platforms. It supports a wide range of cloud providers and technologies. See platform page.

What security and compliance certifications does Sedai have?

Sedai is SOC 2 certified, demonstrating adherence to stringent security requirements and industry standards for data protection and compliance. For more details, visit Sedai's Security page.

Who are some of Sedai's customers?

Sedai's customers include KnowBe4, Palo Alto Networks, Belcorp, Campspot, Inflection, and Freshworks. These companies have achieved measurable results in cost savings, performance improvements, and operational efficiency. See customer stories.

How does Sedai help engineers focus on innovation?

Sedai eliminates engineering toil by automating repetitive tasks like rightsizing resources and firefighting issues. This allows engineers to focus on building new products and driving innovation, rather than manual optimizations. Read our story.

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Optimize

Kubernetes

Sedai lowers costs across your entire stack, from Kubernetes to VMs to tokens. Our agentic platform is patented to make autonomous optimizations, without ever causing an incident.

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The Best Weapon for Cloud & AI Waste

Sedai lets you finally do something about your massive cloud & AI bills. With zero toil for your team. We use patented agentic AI to learn how your apps & agents behave. This allows Sedai to safely eliminate waste, in real time, all the time. You can start in Copilot — approving each optimization with one click. Then switch to Autopilot when you're ready to go fully autonomous.

Sedai eliminates every source of wasted spend, across the cloud & AI. It takes action in gradual steps, while performing constant safety checks.

Sedai finds the ideal settings for your apps & infrastructure, in real time, based on live data. It lets you deliver the best possible user experience.

Sedai detects & fixes availability issues — before they cause outages. It even predicts how your resource needs will change in the future.

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Not to brag, but...

The world’s coolest companies love Sedai. Palo Alto Networks. GSK. HP. These customers trust our platform to manage their critical infrastructure — because we’ve never caused an issue. Never. You can hire an army of SREs. Or you can turn on Sedai.

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Suresh Sangiah - SVP of Engineering

$3.5M

Cloud cost reduction

“Sedai has helped us save millions of dollars by optimizing and managing our own back-end services. [The] autonomous system is transformative.”

Suresh Sangiah

SVP of Engineering

What customers say

Sedai Ranks #1 in Key Features for Kubernetes Management!

2026 GigaOm Radar Badge

Supercharge Your Stack

Sedai boosts your entire stack to peak performance.

Sedai rightsizes workloads, tunes scaling, and optimizes nodes & clusters to cut costs while meeting SLOs.

Amazon EKS

Azure AKS

Google GKE

Kubernetes

Amazon ECS

AWS Fargate

Openshift

Rancher

IBM Cloud

Alibaba Container

Digital Ocean

VMWare Tanzu

Oracle

Platform9

Sedai is the Safe Way

(Because we literally patented safety.)

Yes, there are other tools that reduce cloud & AI costs. No, they’re not safe in production. Sedai holds eight U.S. patents on the ability to take autonomous action, without ever causing an incident. Zero. That’s a promise only we can make.

Safe Autonomy
See why

We Kill Toil

So engineers can bring new products to life.

Today, engineering teams are still stuck doing repetitive tasks, 
like rightsizing resources and firefighting issues. We built Sedai to
eliminate this toil — so we can all focus on building new things.
Because we’re engineers, too.

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FAQ about Sedai

Sedai uses a simple, volume-based pricing model, designed to ensure our customers achieve a positive ROI. For example, we charge 1 Sedai Billing Unit (SBU) for each vCPU that our platform manages. There are no overage penalties — if you exceed your monthly commitment, you simply pay the same rate for the extra usage. You can also adjust your commitment, as your needs change over time. Please book a demo to discuss our specific pricing options & discounts.

Safe optimization is our secret sauce. When Sedai identifies a potential cost or performance improvement, our platform makes that optimization in gradual steps, while continuously validating the impact of the change on your environment. For example, if Sedai determines it can lower the memory limit of a container without impacting performance, it won’t make a big change all at once, from say 12 to 4 GB. Instead, Sedai will gradually lower the memory to achieve maximum cost savings, until the exact point where performance is impacted.

Sedai supports the widest range of cloud services & on-prem workloads in our industry. This includes all the major cloud providers: AWS, Microsoft Azure, Google Cloud Platform, & Oracle Cloud Infrastructure. We’re the experts at optimizing Kubernetes — think EKS, AKS, & GKE, as well as on-prem, self-managed clusters. But our platform is unique in going way beyond K8s. Sedai also optimizes storage, data platforms, and AI/ML workloads. Check out our integrations page for the full list.

Only Sedai deeply understands how your applications behave, which is why our platform can optimize safely without causing performance or availability issues. Most tools either stop at recommendations or make risky changes based on surface-level metrics like CPU and memory utilization. Sedai goes deeper. Our patented ML models learn what your applications actually need by analyzing traffic patterns, dependencies, and golden signals like latency, errors, traffic, and saturation. That application-aware approach is what makes Sedai safe in production. To date, Sedai has performed more than 25 million optimizations with zero incidents.

Sedai offers three operating modes that give you full control. In Datapilot mode, Sedai provides read-only recommendations, for you to implement. In Copilot mode, Sedai lets your team approve optimizations with one click, which Sedai then safely executes. Once you trust the platform, you can turn on Autopilot mode for resources or environments that you select, which enables Sedai to make optimizations autonomously. Across the board, Sedai enables your team to instantly roll back a change, schedule maintenance windows, & pause optimizations for any reason.

Sedai is built to work alongside your existing CI/CD & GitOps workflows. Whenever Sedai optimizes a resource, it automatically opens a pull request in your Git repository reflecting the changes, keeping your IaC in sync across Terraform, Helm, & Kustomize. If your pipeline would otherwise overwrite Sedai's changes, our built-in overwrite protection (including a Kubernetes Admission Controller for GitOps tools like Argo CD or Flux) ensures optimizations are preserved, without disrupting your workflow. The result: full auditability, no hidden drift, & no rip-and-replace required.

This is the #1 most important question to ask when you’re evaluating any system that will make changes in production, without a human in the loop. Automated systems follow rigid instructions & scripts: “if X, then do Y.” Meanwhile, autonomous systems make decisions in real time to achieve big-picture goals, like upholding your SLO for latency when your website traffic spikes. Sedai is able to make these intelligent, contextual decisions, because our platform uses ML to understand the behavior of your apps. For a deeper answer, check out this in-depth blog. 

Sedai uses a combination of metrics to paint a full picture of your application behavior. This includes the “golden signals” of latency, traffic, errors, & saturation — as well as seasonal trends. Our platform integrates with your existing APM tools, and then it applies patented machine learning to develop a thorough understanding of each app & microservice. 

Sedai offers both agent-based and agentless deployment options, dependent on your use case. For most cloud resources, Sedai connects securely via IAM permissions, without requiring an agent. However, for Kubernetes clusters, we recommend using our Smart Agent for deeper integration. You can also choose agentless setups for AKS, EKS, & GKE clusters, if you prefer. Onboarding is quick — typically just 15 minutes.

You can try asking our website chatbot. But the best way is to schedule a meeting with our team. This will be a 30-minute conversation with a technical expert, who can address any question about how Sedai works with your infrastructure and tools.